"TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - THIS BULLETIN OUTLINES THE ORDERING AND RETURN PROCEDURE FOR HIGH-VOLTAGE LITHIUM-ION BATTERIES FOR OPTIMA HYBRID VEHICLES (HEREAFTER REFERRED TO AS ""HIGH-VOLTAGE BATTERIES"" OR HVBS). EVERY KIA-APPROVED HYBRID DEALERSHIPÂ’S PARTS AND SERVICE DEPARTMENTS SHOULD FOLLOW THESE PROCEDURES TO ENSURE THE FASTEST
HANDLING TIME AND TO MINIMIZE THE POSSIBILITY OF CHARGE-BACKS."
