This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 21, 2020, I'd taken my 2013 Kia Optima ex for a simple oil change at hawkinson Kia, matteson, il. The service dept. Tech conducted add'L inspections, as they usually perform, made recommendations, including serpentine belt replacement. I'd agreed to belt replacement. My camera display was working prior to this visit. No report of any camera problem was indicated on the inspection or recommendation reports or receipt. Afterwards, my camera display ceased operation, only displaying a black background with guidelines. Several times afterwards, I'd contacted the service dept. To complain of the issue. They'd suggested bringing vehicle back for diagnostic, which I complied and paid its fee on June 8, 2020. Dealership service dept. Then said it wasn't an issue they'd created/wasn't caused by installation of belt and that it recommended replacement of head unit [radio system] and camera at a cost of approx. $511. I'd complained several times to Kia's corporate customer service but did not receive any consideration nor resolution: Only to be told my vehicle's warranty has expired. The dealership service dept. Had several opportunities to visually notice any camera defect as it's tech(s) operated my vehicle by driving in and out of its service garage as the camera display is activated when vehicle is in reverse. Since issue with the rear-view camera was a 'known issue, ' at least according to Kia's technical service bulletin [grp. Ele, no. 077] issued in 2014, the camera, etc., should have been recalled and replaced at Kia's expense! I'd discovered that a host of other Kia owners had experienced and complained of similar rear-view camera issues when I'd conducted a web search about this defect. The rear-view camera is a safety feature! and should always work properly!
I was driving on the hwy approx 1306hrs on may19, 2020. I heard a popped noise like a gun shot or a blow out tire. My steering wheel wasn't wobbling so I looked in my rear mirror to pull over and saw black glass sliding down my rear window. I heard air coming from my sunroof. I was scared nervous and my anxiety was on level 10. I called sharonville police not knowing what to say or do. It was raining and I tried to exit the hwy at the next exit but it was closed. I was only 10mins fri my house I decided to make it home where I felt safe. I was scared hearing the air blowing in the car hoping the glass wouldn't fly in the car. I was a wreck trying to control my vehicle. I made it home. I was scared to look at the sunroof. When I did I was shocked it was a big round hole in the middle of the sunroof. The glass was so thick and I didn't think a rock could break it. The glass was shattered around the big whole. I took pics and sent them to straight to geico. I never opened the sunroof to see if anything was in side of the shade. I feel like I should not have to pay a 500 deductible during this crisis that I don't have. Geico or jeff wyler Kia can not tell me if they found any object in my sunroof that would have cause the glass to break. It's a thick piece of glass. I'm scared to drive my car. If I didn't close the shade before I left home to get prepared for my surgery the next day it would have shattered in the vehicle. I'm scared to drive the car. I'm a wreck.
The engine blew up on car was driving normally when car stopped and didnt want to power on. Engine started making noises. Went to dealer to have engine replaced but wont make it valid since they mention engine is not the original engine and was replaced.
After having work done on the last recall, I noticed there is a rattling near the steering wheel on every bump in the road I hit. It doesn't matter how big or small. The steering wheel shakes and the rattling has since then gotten louder and worse. I fear there is something loose either within the steering wheel and components or the bars underneath. I cannot seem to find exactly what it is but its on the front driver side of the car. It is only happening while the vehicle is in motion.
- Johnstown, CO, USA
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The stereo system makes beep sounds when you push the buttons but the music sounds, radio, and phone won't come through speakers at all. I do know that the Kia soul had this same problem and was recalled for it our car has 95,000 miles on it so I don't know why this has happened
2013 Kia Optima sport with approximately 47,000 miles loss of turbo. Pulled out of my garage and my car seemed sluggish. I noticed the engine light was on. As I accelerated my turbo did not seem to kick in and my car would rev up and not accelerate very well. Called Kia they said I have 5 year or 50,000 mile warranty. I told them I also have 10 year 100 mile powertrain warranty. Just ran a recall check and NHTSA states recall on long block engine and turbo recall on my sport model.
I was driving to work-freeway 65 when check engine light and oil light came on. The car dropped power and I could have had serious injuries to myself and others. I contacted Kia and they had it towed to dealer-dealer and Kia 800# give you the run around-they said there engineers told them we need to do oil comsumption test and told me to pick up this dangerous car and drive it. I have made numerous calls to Kia and they never call back- I even asked the service manager if he has driven my car and he said no. This is not taking care of your consumers/customers to even ask me to place my life in danger to keep driving this car-they are well aware of fires and the seriousness of driving this car and putting others in danger-my car has sat at Kia -independence, mo for 2 1/2 weeks and I also received no recall notice ever. My car had 5 recalls at the time it was towed the most serious recall is SC147 NHTSA 17V224 my car had 65,000 miles. There is no way I will drive that car until Kia resolves the issues, I also had large amount of white smoke- coming from tail pipe-dealer said car burning oil don, T know where, well that isn.T so true. Dealer aid motor needs replaced but it is out of there hands because engineers said oil test needs done.drive it come in every week so they can see how much oil it burns-I am glad they think our time isn.T important or our safety-this is there mistakes and they need to resolve it.
The car started to make a ticking sound, while in motion on a city street, quickly took the car to a shop & was told that the part that had to get fixed has to do with the code PO1326
My Kia Optima suddenly started to have issues with no starting the car right away. I changed the battery, and the issue is still present. I ran a diagnostic test and no code was detected. I started to ready online and it said it could have been a recall issue since many Kia Optima owners are experiencing this issue. A friend of mine who is a mechanic said he's never seen anything like this.
Recently I have been having issues with my vehicle it will cut off while driving the and I am unable to apply the brakes, just last night while driving the vehicle it stalled out and started going slowly I could not apply brakes to the car and it started smoking from the dash and the engine with no other current conditions I had to throw the car in park with out being able to use the brakes in order to stop the vehicle this almost caused an accident and almost cost me my life I noticed from other complaints others are having the same issues with no current solution or problem this is very weird
I have owned my vehicle for 3 years. My airbag sensor light has come on fir I the 2nd time. I spoke with the manufacturer and they are showing no desire to look into the problem without the being a sizable expense to myself. Also my back up camera is showing signs of connection issues. Both I feel are a ssfety concern of driving the vehicle.
While accelerating vehicle would lose power even though gas pedal was pressed. There were no rpms showing at all no matter what speed I was driving. Car would accelerate until engine power lost, I would let off the gas, car would shift hard and then I could accelerate again until just prior to next gear. Same thing would happen. Also, when this occurred, I lost all air conditioning cooling. Fan would blow but no cold air.. drove fine prior to this happening and drove fine after car sat over night. Haven't been able to duplicate issue but have video and pictures showing no RPM, but travelling/ accelerating
The ignition switch won't turn, car seems to be on even though lets aren't in ignitiinnswitch, radio comes on but car let stick in on position and won't turn..doors won't lock unless key is used
When attempting to start my vehicle everything turned on in the car except the car itself. Brake pedal was stiff and nothing would turn the engine on. It took over 10 minutes and was finally able to get the vehicle to fire. Has happened twice today 7/13/19. The vehicle is a push button start with battery charge of 95% and new batteries in the fob.
My 2013 Kia Optima engine shut off while I was driving and luckily I didnt get into accident and was able to park nearby to wait for a towed truck. This is very scary and dangerous. Not sure what to
Engine recall. Dealership first received vehicle repair March 4, 2019 for complete engine replacement due to recall and car become completely immobile while on freeways. And towed to dealership. Dealership informed me first engine failed and reordered a new engine. Received vehicle back from 2nd attempt of engine repair May 16, 2019. Vehicle check engine light illuminated May 31,2019. Returned vheicle back to dealership. Repair to harness and noc sensor. Received vehicle back for repair June 8th. On June 10th vehicle became immobile again while driving out of parking lot and towed to dealership for repair. Waiting on dealership for details of car problems.
Passenger side headlight keeps going out, it has happened at least 7 times and per southwest Kia the entire kit would have to be changed. And it's only the passenger side that has the issue. The date reflects the most recent time it's happened
A D V E R T I S E M E N T S
- Los Angeles, CA, USA