This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, We got a brand new 2024 Jeep Wrangler 4xe Sport S two days ago from Ourisman in Baltimore (I live in New York). Since we got the Jeep, it randomly stops and the car just shuts off in the middle of the road, with the D by the gear shift blinking red. There is plenty of gas and is fully charged. It has happened five times in the two days I've had it. We've called multiple Jeep dealerships, everyone is refusing to even see the car because it was purchased in Baltimore. I've been given the run around with many different phone numbers to call. I am scared to drive it to Baltimore myself, lest it shut down on the highway.
On 10/21/2023 I went to turn on my car and shift it to drive when the shifter was unable to move. The shifter was stuck in park and could not move out of any other gear. Check engine light and power steering light were on. Additionally the following message showed up on the dash - "Service Electronic Stability" Several tow truckers were called and the vehicle was unable to be put into neutral even after attempting to use the override cable in the shifter. The vehicle had to be dragged onto a flatbed and was towed to the dealership. Per the dealer it sound like the vehicle need a full transmission replacement and a computer replacement.
- Pacific Palisades, CA, USA
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- Suffern, NY, USA