This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall #95B one of many since I purchased my vehicle. Cannot use it for what it was purchased for which was to use electric and save gas money. Now recall states not to plug in vehicle and that it can catch fire and explode at any time running or not. I am scared to death to drive this vehicle and have my child anywhere near it. And it is our only vehicle which costs me over $1000 a month payment I can barely afford. Its causing us extreme stress and anxiety. I have been trying for months to get rid of this vehicle which has dropped over 50% in the value.
History since I leased this vehicle: 1. Charging cord froze to vehicle when parked at a charging station outside and would not detach until it thawed. 2. Car was recalled for a battery issue and was allegedly fixed. 3. Car later died. The battery was completely dead for no apparent reason. I had to have the vehicle towed to the dealer for the battery to be replaced. They were not able to explain why the battery died. 4. Just received another recall for a High Voltage Battery fire risk issue that they have no remedy for as of yet. We are advised not to charge the vehicle or park it near any structures or other vehicles! 5. While driving home from work, the Jeep suddenly stopped moving. The console where the shift gear is began to flash and I had to put my foot on the brake, put the car into park and then put it back into drive to get it to move again. When it went back into drive it lurched forward. Luckily no one was behind me at the time or they likely would have smashed into me or I could have caused an accident. According to online research it is another on-going problem, one article reads there are hundreds of complaints on the Jeep forums with no fix saying: When customers take their Jeeps in, the service advisors have trouble diagnosing the issue. And while Jeep has issued some recalls, the problems remain and the electric Jeeps continue to fail.
I am writing to file a complaint regarding the recent safety recall (NHTSA Recall Numbers: 24V-720 and 24E-080) affecting my Chrysler vehicle. The recall pertains to a potential fire risk associated with the high-voltage battery pack. While I appreciate Chrysler-??s efforts to address this safety concern, I have serious reservations about the effectiveness of the proposed remedy. 1.Safety Concerns: I am worried about the safety of my vehicle-??s battery. The recall notice indicated that a battery pack may contain cells with separator damage that could lead to a vehicle fire. I find it concerning that the proposed remedy primarily involves a software update and inspection, rather than an immediate battery replacement, especially given the potential risks involved. 2.Request for Action: I urge the NHTSA to investigate this matter further and consider whether the proposed remedy adequately addresses the safety risks posed by the high-voltage battery. I believe that consumers deserve clear information and effective solutions when it comes to potential safety defects in their vehicles. Thank you for your attention to this matter. I look forward to your prompt response regarding the steps being taken to address this safety concern.
We recently got the Jeep back from being serviced for a problem (P0E15-00) that seems to be a common issue with a part (hybrid/EV battery pack coolant heater) that breaks every 15-30k miles. Yay! Ours was at just over 17k miles. Now, on top of all of this, I receive a notice for our fourth recall in 2 years, for a battery that could randomly catch fire and there is no fix known yet. The charger for the Jeep is literally right outside my children's bedrooms. If I want to charge my vehicle, I am potentially risking a fire right next to where my kids sleep. If I don't plug in, the whole point of us picking the plug-in hybrid is a total waste of our money. I also have to park next to an apartment building, let alone my other coworkers' vehicles when I go to work. I now feel like my vehicle is a ticking time bomb. I would love to be able to end my lease early to get out of this nightmare. At the very least is there an option for a loaner vehicle or rental reimbursement until this potentially extremely dangerous issue is repaired?
On February 14, 2023, as I was driving home from work at 4:30 pm, and luckily stopped at a traffic light, my Jeep shut down and showed a charging fault while I was nowhere near a charger. I was eventually able to restart the vehicle and make it the rest of the way home. We had the software updated, so hopefully that does not happen again. I was about halfway between my place of work and my home, which are about 8 mailes apart. My vehicle had 5373 miles on it at the time of the incident. Now my car is yet again under recall at risk of fire due to the battery and I am scared to drive it and have it near my home.
- Burbank, CA, USA
Search CarComplaints.com for these popular complaint phrases...
I own a 2022 Jeep Wrangler Rubicon 4xe, I purchased the vehicle new on [XXX] (purchased in TN, registered in VA). Since owning the vehicle it has been in the shop 9 times, most recently in the shop because it was completely dead and they found out the battery was leaking acid, this is the same battery they had just replaced a year earlier. It has lost all power and shut off several times, Jeep continues to say there is no issue. The loss of power is concerning because it happens when driving on busy roadways. I filed 2 lemon claims with them, both times offered $2800 for inconveniences and $3600 the last time. I have also been instructed to park the vehicle outside of my garage and told it might be a good idea to not charge it daily due to a fire hazard, when buying a hybrid, I paid extra in hopes to get better gas mileage when traveling to and from work, now I put my children's lives in jeopardy everyday while driving it! And most recently when driving across a bridge or rough roads (I live in the south so rough roads are an everyday thing), it has started shaking so badly that I have pulled off the road due to fear of the vehicle flipping or causing an accident. It is frustrating to pay for a vehicle that is a hazard and does not work properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep was parked. Charging. Neighbors ran over to tell us they saw it smoking. Electric battery ignited. Jeep caught on fire. Took 3 hours to get jeep cooled enough to tow it away. Electric battery was still at 180? when towed.
E-torque battery issue. My e-torque battery was having issues for 20k miles that caused a -??stored-?? code to appear saying the e-torque had a fault. I started bringing in the wrangler at 35,500 miles still under bumper to bumper warranty but because it was a stored code there was no repair order issued. This continued until around 50k miles when the jeep started shutting off at low speeds. The dealer took it in and Jeep Corporate stated that because it was still a stored code they would not release the battery pack needed for the repair. The dealer fought the warranty department for 3 weeks holding on to my vehicle. They eventually returned the car to me un-repaired per Jeep Corp instruction. The check engine light came on days after it was returned to me. No repair but documented at dealer. 12 days after the car was repaired it died again rolling to a stop light and then again in the same trip. The second time, it died in rush hour traffic, with a semi truck behind me. Thankfully I was traveling at about 20 miles an hour and the semi had several car lengths behind me because it shut off as though it was so dead it was sitting in my driveway. It did start back up when I placed it in park. I drove it to the dealer where they kept it for 2 more months fighting warranty to release the battery pack. I went through five jeep cares case managers and had multiple -??star cases-?? that were opened and closed without the dealership being made aware at times that they were closed. They finally approved the repair. I have had the vehicle returned to me and plan to sell it as soon as possible because I do not know when this next battery pack will fail.
UNKNOWN. This recall has been on my vehicle for approximately a year and a half, with no fix. I have not parked my vehicle in my garage due to fear of the pressure plate in the clutch catching on fire.
A vehicle cross my path required full application of braking, locking all 4 wheels. During this event, the automatic ignition shutoff (AIS) was enabled. As a result of AIS and the lack of ABS, and, hence a 4 wheel lock-up, the AIS shutoff the engine, causing loss of power steering and power brakes. The resulting vehicle behavior required immediate and severe steering wheel correction with substantial additional force to prevent a collision with the vehicle in my path. Had I not previously had driver safety training as well as significant high performace driving experience I likley would have collided with the other vehicle. My assertion is the combination of AIS and the lack of ABS resulting in 4 wheel lock may had led to a collision resulting in sever injury to the other driver.
I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.
The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.
With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.
"Jeep Death Wobble" - Onset Dec 2022/Jan 2023 Dealership services: - Jan 13 2023 - July 7 2023 - October 26 2023 - December 6 2023 Presented to the dealership with the same wobble for all 4 of these visits to my recollection multiple times a stabilizer bar has been replaced, shocks been replaced, alignment fixed. Issue has again recurred starting January 2, 2024.
On 12/28/2023, my wife was traveling on the highway at normal operating speed when she encountered the front end of our 2022 Jeep Wrangler begin violently shaking. I looked over the jeep to inspecting for any visual cues, but could see none. I thought maybe it was something in the road, so I drove it on the highway, all seemed well until I began to travel over a bridge and I thought the front end of the jeep was going to come apart (literally). I limped the jeep back home and immediately contacted the jeep dealer I bought it from. The dealership said it's a known problem, I was so furious that a product could be sold with a known problem like that. I left it with the dealership to repair and was told there is no grantee this will fix the problem permanently. My wife said she won't drive it any longer for fear that it may happen again. What can I do as a consumer?
The dealership is telling me I need to take the vehicle even though they cannot fix the recall. This is a liability to society and myself. Peoples lives are at risk. There is a fire risk recall pn the HV battery
The vehicle is a 2022 Jeep Wrangler Sahara Unlimited 4xe. On August 12, 2023, I was pulling into a parking space in a fairly small parking lot and the vehicle took off. The breaks were applied and the vehicle kept going. It actually hopped one of the vertical concrete barriers. After all said and done, the vehicle entered the building and destroyed this business. Thank God, no one was hurt. It could have been worse. After the vehicle crashed inside the building, it could not move anymore, and was turned off. Police report forthcoming.
I know about the recall on my clutch.. but I-??ve been smelling that burning clutch smell at different times-??My jeep has the software update but dealer says there-??s no fix at This time-??is it ok to keep driving
A D V E R T I S E M E N T S
- Metamora, IL, USA