This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my vehicle in four-wheel-drive low, with no lockers engaged I noticed that the rear wheels at different times were dragging, I could also hear and feel the ABS module actuating. During these events I would have diminished breaking capabilities and no ABS warning lights. it was doing it under 5 miles an hour at first and then higher speeds. I got a service ABS, service traction control, service stability control, four-wheel-drive unavailable, service four-wheel-drive system Messages all of a sudden, and i disengaged the four-wheel-drive lover back to 2 Wheel Drive. At this point the brake pedal was hard and would not move, my back left wheel was completely locked. I shut the vehicle down waited a few minutes and restarted it, all of the lights were still active but I was able to move the vehicle. I began traveling forward and the rear wheels alternated locking up. I started backing up to move to a safe position, the brake pedal became hard and I was unable to stop causing my vehicle to collide with a wall, speed was below 5 miles an hour but still caused damage to my left rear quarter panel and fiberglass top. After we assessed the damage, I put the vehicle in 2 Wheel Dr., disconnected the battery for 30 minutes, and was able to drive the vehicle to a parking lot in 2 Wheel Dr. After this point and not having phone service, use a satellite communicator to call a local off-road recovery nonprofit that I volunteer for, they were able to assist in bringing a trailer out to tow my vehicle home as it is unsafe to drive and my children were with me. Unloading the vehicle off the trailer all the lights were gone with the exception of a check engine light is now on. The vehicle is currently sitting in my driveway and will be requesting a tow to the local dealership for them to troubleshoot.
Stellantis just issued recall for backup camera - believe my Wrangler is experiencing the same issue - sometime the screen is black and other time the lines are missing when backing up. This is an intermittent issue. Was sure that my car would have been part of the recall when I saw info on news but was surprised it was not.
Jeep has failed to repair the outstanding recalls--one of which says my Jeep can spontaneously combust on/off, charging/not charging, driving/not driving. Jeep offered to buy back my Jeep and now has put it into processing hell, essentially reneging its offer to buy back my Jeep, which I have in writing.
The vehicle was running and suddenly shut down due to a hybrid battery warning right in the middle of traffic, rendering the vehicle undriveable and leaving me in a dangerous position. Vehicle had to be towed to a dealership. Code P0B24 $07EF Hybrid Battery A Voltage Unstable.
The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
High voltage battery safety recall is unavailable because parts are not available. I was told to call back in a few week. Recall states not to plug in or park in garage or near other vehicles. This poses a serious risk to myself and others and should be repaired immediately or the entire vehicle needs recalled and replaced. I am terrified to be near or even use my vehicle now. It is my only transportation. I am now forced to spend more financially to purchase gas and am unable to economically use the vehicle I purchased. I feel it need repaired immediately or replaced to prevent injury to myself or others.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact-??s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: [XXX] (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while charging the vehicle, the message "Service Charging System" was displayed, and the vehicle stopped charging. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was taken to a second dealer, Glenn E. Thomas Dodge Chrysler Jeep (2100 E Spring St, Signal Hill, CA 90755), where the contact was informed that the failure was occurring due to a low voltage outlet; however, the contact stated that the failure had occurred while using other outlets at other locations. The vehicle was not repaired. The manufacturer was made aware of the failure and contacted both dealers to schedule a recall repair on the contact's behalf, but the dealers informed the manufacturer that they could not perform the recall repair even though the remedy part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 800. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 50 MPH, the vehicle lost electrical power and stalled. No warning light was illuminated. The contact was made aware of NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was taken to a local dealer where it was diagnosed that the software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
It has been about 4 months now, and Stalantis/Jeep still is unable to fix the issue. This means that for 4 months, I'm unable to use the vehicle for its intended purpose.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I have been waiting for a recall to be fixed and Jeep has no known date of delivery for the recall part BUT Jeep has new ones on the lot for sale. My entire vehicle is acting up, one day my reverse sensors malfunction then they don't, my defrost is not working, I can't remote start at all and I live in Buffalo so I need a warm vehicle, the Jeep 4xe will jump forward when coming to a stop, the heater isn't responding when I turn up dial, the death wobble has happened. And my dealer is worthless - no communication so I have to resort to this writing. I bought the 4xe Jan 4, 2021 (brand new) because the "electric" miles get me back and forth to work just fine and less money for gas. The Jeep itself was $63K, and I bought extended warranty. Fast forward to today. I have gone over 2 months w/o electric b/c no parts avail.
NHTSA Safety Issue ID: 23V787000 Open safety recall with NO FIX. Dealership will not give me a rental car. My car is at risk of starting on fire per the OPEN RECALL what has NO FIX. My family goes in this car and my son is secured in a child restraint seat. If it starts on fire I will not be able to save his life. I also cannot charge it and I bought the PHEV for fuel savings This recall has been open since November 2023 and it-??s now 4 months later with NO FIX. My car has 20k miles still under the full factory bumper to bumper warranty and FCA is refusing to help me with a rental car and or car payments.
A D V E R T I S E M E N T S
- Henderson, NV, USA