This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the parts to repair were unavailable. The contact stated that the vehicle was charging for 2 hours in the driveway when it caught on fire. No one was injured during the fire and the vehicle was destroyed. The fire and police department was notified and the fire was extinguished. A fire department report was filed. The vehicle was towed to an unknown insurance garage. The manufacturer was notified of the failure and the vehicle was inspected by the insurance company and fire department who determined that the cause was a defect in the electrical system. The failure mileage was approximately 38,000.
My car has been recalled more times than actually driven when leased. The manufacturer offers no help or returns phone calls. The latest recall is extremely hazardous and dangerous. I am advised to not drive it, not charge it, and not park next to any structure. They do not have a remedy, and still want to continue charging me for the lease. I-??ve complained numerous times about this car and have been ignored incessently.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Stateline, NV, USA
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The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at speeds of 50 MPH or more, the vehicle would experience the death wobble. The vehicle would also suddenly lose motive power. The contact would coast to the side of the road and attempt to restart the vehicle. The vehicle sometimes restarted in battery mode or hybrid mode. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the front axle failed. The vehicle had been repaired. The vehicle was returned to the dealer however, there was no repair completed due to the recall remedy being unavailable. The manufacturer was made aware of the issue. The failure mileage was 5,000. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed about obtaining a loaner vehicle but declined a buyback of the vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
I spent extra money to get a Jeep Wrangler 4xe, and for over a month now it has been under recall 89a. I have to pay for gas and park far away from everyone and everything, as though that is even possible. If I don-??t and my new, expensive vehicle catches fire I will somehow be liable if someone chooses to park next to me, or if my driveway isn-??t long enough and the fire spreads. There is no fix or compensation in sight and I am angry that this has happened to the car that I used to love.
Recall on battery, no remedy, can't charge my Jeep, can't park in the garage, mpg is down to 18 (typically stays around 24-25 in winter) dealerships are not helpful, Jeep is not communicating as they should. Recall B9A. I also believe there is an issue with the emissions from this, my check engine light has came on twice since I have had the Jeep (bought new in 6/21) can't charge the Jeep or use remote start until reset. Dealership said there was a reading stating there was a leak in the gas tank, couldn't find the leak so reset the engine light.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery wall charger had exploded and needed to be replaced. The failure mileage was 23,450. VIN tool confirms parts not available.
Owners are advised not to recharge their vehicles and to park outside and away from structures until they are repaired. There are a few reasons why this should be a NON-Driveable recall. 1. The recall involves risk of fire and injury to those in or near the car or property. 2. It is a significant hardship to have to continuously park a car outside of the garage due to extreme cold. Often times homes/apartment buildings simply do not have outdoor parking. 3. It is also extremely challenging to find a place to park the car away from others when driving about town. How does one do that in busy parking lots and parking structures? This would be difficult in any state but far more pronounced in states with cold climates where the vast majority of parking areas are busy and often covered or enclosed. 4.If something catastrophic happened to the Hybrid battery system where the Hybrid system didn't work, you would essentially be stranded. This seems counterintuitive with a separate gas powertrain and separate Hybrid powertrain. 0% is still about 15% general operating condition for the electric assist. There is always some type of regen working to maintain that SOC. That is unacceptable for a dealership to treat this as it is and not notified the customers when or what could be done.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
3 incidents of -??death wobble, -?? first time between 4-5,000 miles and again in October and November of 2023. I-??m waiting for another damper as the one they received is leaking. Also, discovered leaking shock absorber. Dangerous and terrifying as you fell like you-??ll lose control of your vehicle! I-??m going on being out of pocket for car rentals for 5 weeks, although reimbursed it-??s still out of pocket initially. I-??ve twice been told -??it-??s fixed!-?? and it-??s happened again! Happens on any slight pavement change and at higher speeds 60-65 mph. The battery recall just came in and complicates my safety and confidence in this vehicle. Unacceptable that it can-??t be near other vehicles, charged or stored in my garage!
The wire harness at the front behind the passenger tire wheel has a faulty clip and fails and allows the harness to drop on the exhaust cause all kinds of safety issues. I was getting a service light stating service shifter and then I was on the highway and the power steering went out I had to pull over. I since have moved the harness away and tied it back and have had 0 issues.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
We wish to file a complaint for recall B9A (recall date November 22, 2023), also known as NHTSA Campaign Number: 23V787000: "High Voltage Battery May Fail and Cause Fire A vehicle fire while parked or driving can increase the risk of injury.". It has been 30 days since this recall and after multiple inquiries with Chrysler and associated dealerships, no remedy has been made available. No replacement or temporary replacement such as a loaner or rental car has been made available to customers. Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. This is untenable, we do not have off street parking, and cannot park it in our driveway or garage. We are paying for not being able to charge the vehicle and using gas instead. Chrysler needs to replace these vehicles now. We are in contact with our lemon lawyers. Thank you.
A D V E R T I S E M E N T S
- Plymouth, MA, USA