This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our rear axle broke while driving on the highway 600 miles from home with our 2 children. Vehicle was towed to the dealership where it was confirmed. Vehicle has now sat for 3 months because the part is on backorder. It seems as though this is a common issue if they can't keep up with the part needed. There is no warning lights or any way to know this happens until you get stuck. We had the vehicle in the shop not long before getting brakes and an Inspection and there were no issues noted.
Our 2019 Jeep recently experienced the -??death rattle-?? where the steering and suspension shake violently at speeds 65 mph and above. This recently occurred on a 70 mph freeway and nearly caused a sideswipe accident with a large semi as I was thrown from my travel lane. The Jeep owners forum (and Fiat Chrysler America) know about this issue with the steering dampener, but neither the NHTSA nor FCA has seen fit to issue a warning or recall. Our Jeep is never taken off-road and is under 60,000 miles. We are the original owners, and the Jeep is currently with the dealer.
while driving on Interstate Highyway aproximately 65 MPH and passing over a bridge the front end started shaking violently. I hit the brakes and it finally stopped as I slowed. It did this 6 times on the same trip and has repeated multiple times. I took it to the dealer and told them it had done this when I first bought it and they said they would have to evalaute it. When I first bought the car it had 19k miles on it with this death wobble. They said it needed a recall accomplished and it never happened again. Now the car has 71k miles on it and it is happening again. The dealer says they have to order a part. I believe the car is unsafe to drive on an interstate with this condition. Also owners with similar Jeeps have to be aware that this condition which was fixed with a recall can return after so many miles. They will not tell me the component or part number of the component.
The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.
- Shreveport, LA, USA
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Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.
I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it-??s called a death wobble! For some reason there are no recalls on my specific Vehicle.
Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the -??death wobble-?? prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.
While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.
The front suspension steering damper on my vehicle not effectively damp oscillation of the steering system, resulting in a sustained shake or shimmy in the steering wheel. This can be more noticeable when driving at speeds exceeding 55 Miles Per Hour (MPH) 88 Kilometers Per hour (KPH) after contacting a bumpy road surface and in temperatures below 40? Fahrenheit (5? Celsius).
While driving the last couple days, our 2019 Jeep Wrangler Rubicon unlimited started the -??Death Wobble-??, an uncontrollable violent shaking from left to right. Occurred three days in a row, took vehicle to Jeep dealership to ensure extended warranty coverage
1st problem was death wobble on highway took to dealer fix, 2nd problem was death wobble on highway tire rods fixed. 3rd problem stealing lock on highway and car wobbling. Towing to dealer. All times car had to be towed. All times going 50 on highway which has been dangerous.
Had damper replaced due to death wobble at 39k miles under extended warranty related to FCA lawsuit. At 59k miles experienced same death wobble and nearly crashed at highway speeds. Took it in and they said the cause was the tie rods were bad, damper was within threshold, but would replace it too as a courtesy and abundance of caution. Wouldn-??t do damper replacement without tie rod fix though. Didn-??t have damper and would take 5 days to get in (1 day for tie rod part), but when I stated I wanted to repair it they miraculously came up with all the parts and had it finished before tie rod part even showed up. My complaint is that the original FCA lawsuit where they replaced damper was a bandaid for the real problem which is the tie rods. I paid the $2500 but will be pushing this up the chain of command. I know the lawsuit alluded to the damper not being the root of the problem but a cheaper fix for Jeep. The entire experience has been shady at best. Stew Hansen-??s in Des Moines, Iowa was the service department.
I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper. The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it. They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad. The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it-??s it-??s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it-??s still under warranty
When driving at speeds of approximately 45+ the front end for no apparent reason begins to violently shake back & forth making the vehicle impossible to control. You must immediately put on the brakes to slow the vehicle until the wobbling stops. This has progressively gotten worse. It-??s what is referred to as the Jeep death wobble. It is in the shop now waiting to be looked at.
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at approximately 55-?"73 MPH, the vehicle was shaking violently. While driving over a bump in the road, the vehicle was uncontrollable. The contact pulled over several times to regain control of the vehicle. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000.
Driving 60+ miles you hit a bump and the truck starts shaking real bad the whole truck That the only way to make the vehicle stop from shaking is slowing down the speed to 30 mph or complete stop until it goes away the terrible shaking. I already reemplace many suspension parts like the track bar, tie rod and the drag link and still having that issue
My 2019 jeep wrangler steering wheel starts to vibrate then shake and then the car shakes while I am driving on the highway. It happened 4 times in the last week. One time last week, 2 times last night and once tonight while driving on the highway.
A D V E R T I S E M E N T S
- Columbia, SC, USA