This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This issue has been going on for over a year now. Vehicle shakes violently when leaving uneven surfaces such as coming off of a bridge on the highway. You have to come to a complete stop to get it to stop shaking. This is very dangerous when on a highway. Vehicle has been inspected by local dealership and parts have been ordered but continue to be on backorder. The dealership states that they have seen other jeeps with this issue. I personally know people who have also experienced this, and not all have the same year as my jeep.
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle started vibrating and shaking abnormally. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the tires to be balanced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
I have a 2019 Jeep wrangler. Within the first 3 months of having my jeep I experienced issues with the battery. I came to a stop at a stop sign, the auto on/of turned the vehicle off but then it wouldn't come back on when I tried to drive. It showed a battery light and the auto on/off sign with an exclamation mark first then all lights on the dashboard started flickering, windshield wipers came on, and then it started beeping. I had to get a tow truck to get my car out the street. When I took it to the dealership they said both batteries needed to be replaced. Since then I have had the same situation happen twice for a total of 3 times in my 1 year of having the car. Each time I have to tow the jeep to the dealership and replace the batteries. They check the fuse but can't figure out the cause. As for the steering, I cannot go over 80 mph without experiencing "death wobble".
The front axle steering stabilizer shock/damper failed at approximately 36 months after delivery, to the point where the the front end shakes violently when the vehicle goes over a bump at highway speeds and the front tires hit the bump at diffferent times, i.e., diagonal overpass joint. This is a known issue, commonly referred to as "death wobble." Stellantis has settled a class action lawsuit related to this phenomon, Reynolds, et. al. vs FCA US LLC, and extended the vehicle warranty for this issue to 8 years and 90,000 miles. That's all well and good. Here's the problem: There are no parts available. Jeep has sourced a FOX SHOX steering stabilizer but it has been on continual backorder since October 2022. My vehicle was diagnosed in November 2022. I can't get a part at least until the end of summer 2023. An extended warranty doesn't help if I can't get the unsafe condition fixed. There is another FOX SHOX product available that will solve this problem but it is a more expensive part. There are also other suppliers that can provide an acceptable part. Jeep has shown zero urgency to take care of their customers, and FOX SHOX is obviously overwhelmed with the demand. Stellantis and Jeep need to act with more urgency to find sufficient parts to fix the affected vehicles, even if it means sourcing a higher-priced part.
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
- Merkel, TX, USA
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When I was driving on a plane road with no bumps my steering wheel started to shake violently making the whole car and dashboard shake. I-??ve called jeep to inform them but they said it is not covered and there is no recall for my vehicle instead want to run a diagnostic and have me pay for the repairs and diagnostic even though it-??s a leased vehicle.
Was driving interstate in San Diego, CA about 65 mph and on 4 different occasions when I hit a bump or rough patch of road the front end of the car and steering wheel started shaking violently. It was hard to control the vehicle and I had nowhere I could go because I was in traffic at high speeds. Was finally able to move over to a side lane and slow the vehicle down which caused the shaking to stop. No lights of any kind came on in the vehicle. Very dangerous for this to be happening on CA roads with such heavy traffic. Not only does it put me at risk, but others as I have to slow down to 40-45 mph for the shaking to stop. Will be taking it in to dealership for inspection. As I have researched...this appears to be another case of the "death wobble".
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
I have been experiencing the death wobble ever since I bought the Jeep. I-??ve brought it back to the dealer 2 times and they just told me to get different tires. I spent 1,500 on new tires and still experience the same thing. When I go over bumps or bridge seams on the freeway, my entire front end wobble out of control almost causing me to crash every time. My kids are terrified to drive in the jeep, and I keep asking for it to be fixed before someone gets hurt. Date of incident would be from Aug 30, 2021 to today Feb 31, 2023. It-??s every time I drive on the freeway.
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper.
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Bought a used 2019 Jeep Wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition.
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
-??Death wobble-?? is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
A D V E R T I S E M E N T S
- Jackson, OH, USA