This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the visor above both the driver side and passenger side falls down from where it is supposed to be. The mechanism that holds the visor in place is defective and falls out of the hole where it is supposed to connect to. The mechanism is still in tact so the visor falls enough to obstruct the drivers view but does not fall out. This almost caused me to crash while on the highway yesterday. I have confirmed with multiple other drivers of the 2019 JLU that this also happens to them.
When driving down the interstate my 2019 jeep hit a small bump in the road. Front end started shaking violently. At first I thought I had blown a tire but tire pressure warning did not show on dashboard. I let off the gas and it ebbed till gone. I was going 70 miles an hour when it started. It was intermittent through out the day and started each day after
The windshield design for 2018-2019 Jeep Wranglers was changed compare to those prior. This change made the windshield almost upright with little slant. This design is a major flaw that they don't want to admit to consumers although when visiting the dealership or talking with them on the phone they say that this is the issue but it isn't their problem. Because of this design it is prone to constant chips even ones that you cannot see. These chips, even little surface ones you can't see but can feel cause the windshield to crack when it gets really cold outside. I had this happen 4 times in 2 years! I am 42 years old and have never had to use my car insurance until getting this Jeep. Now my insurance company wants to drop me and no one else wants to insure me. I know other Jeep owners have this same problem and it is a major flaw in the design that is causing many issues that not only affect our livelihood but our safety. I am listed one month of a cracking but as stated it has happened 4 times and it was parked and not moving each time, thankfully.
It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident
Every warning light, check engine, brake, traction control, service shifter, service electronic throttle system, etc. would come on all at once. While driving the power steering stopped working when all these warnings appeared yet the vehicle was still under power.
- Omaha, NE, USA
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Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution".
The Uconnect Radio keeps freezing and restarting all the time. This is troublesome when you cannot use your backup camera or your navigation system. It is a distraction to the driver. You cannot turn down the volume, change the temperature or anything else during this freeze and rebooting.
As I was driving on the highway at about 75+ mph, I passed over some uneven pavement and my steering and chassis began shaking for about 5-10 seconds. When I slowed down, it stopped; however, it felt like the steering wheel was going to come off and the tires were going to fly off of my car.
Every time I plug my iphone into the lighting cable that is plugged into the usb type C input the uconnect system will power off and reset itself. This will continuously happen every 5 minutes 3-4 times before it stops. This happens when the engine is on and occurs whether the car is moving or not.
I was driving a 2019 Jeep Wrangler that I bought at the end of January 2020, I barely have 3,300 miles on it, due to covid and remote working. I was driving on rte. 287 South doing 70 mph I must have hit a bump or imperfection in the road, all of a sudden the whole car started to violently vibrate and shake, I had to go from the left lane over to the right shoulder while slowing down to about 30 until the shaking stopped and also was able to exit to a local road. I've driven this highway several hundred times and never had this problem, thankfully the roads are not as crowded as they usually would have been and an accident was avoided. I have read online that other people have had this same issue of a "death wobble" but I have not received an official recall from Jeep or Fiat Chrysler automobiles.
My 2019 Jeep Wrangler sport jl when driving on the road any road the car for no reason starts wobbling and shaking and vibrating for about 20 seconds or more and then it drives normally, but this happens very often and the steering wheel feels weird and has an empty space in it and when driving on the highway the car wonders to the left and right changing lanes and I have to keep both hands on the steering wheel to control the car and keep it straight. This is a brand new car. There was a recall on the steering damper and that recall was done on my Jeep but the problem of wobbling and shaking and vibrating is still there. My Jeep is very dangerous to drive and it's still brand new and under manufacturer warranty and I took it to a Jeep dealership in hoover-Alabama hendrick Jeep and they said that they couldn't find any problem but I don't trust them and I don't think they did a thorough diagnosis. My Jeep has a defect in the steering wheel and it wobbles and shakes and vibrates for no reason very often and the steering has an empty space in it that makes the car go sideways. The wobbling and shaking and vibrating is very dangerous and happens for no reason or after I go through a rough road or a pothole or on a normal smooth road.all this is still happening even after doing the recall of steering damper. The problem of wobbling and shaking and vibrating is still there and the car is very dangerous to drive
While driving 55 mph or over, on highway, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the steering damper and the problem is still continuing to occur any time I hit a small bump or crack in pavement I have called Jeep to have the vehicle repaired once again still waiting after a month to have a call back to have repaired meanwhile the vehicle is not safe to drive over 50 mph I also have seen another complaint identical to mine from another Jeep owner in Ohio.
While driving at 60 mph over S suspension joint on a bridge, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the stabilizer bar, and the problem is still continuing to occur any time I travel over an expansion joint or even a bump in the roadway.
I have been to Dodge several times for these issues they always tell me nothing wrong with vehicle. The car pulls to one side when driving its very wobbly. Also I have taken it in because the Jeep is using up coolant too fast. They topped off coolant for me less than a week later coolant reservoir is empty. They tell me nothing wrong no issue just known to happen with Jeep.
On multiple occasions since buying the Jeep a month ago, we can be driving and all of a sudden the collision alert sounds and the vehicle slams on the brakes and there is nothing in front of you. This happened today while my wife was starting from a stoplight with no traffic in front of her and then it engaged the brakes and almost caused her to be rearended. On the other times I was driving usually around 45-55 mils per hour and it automatically engages and slams on the brakes even though nothing is in front of you.
My driver's side visor broke 2 weeks after purchasing, it was replaced, now my passenger side visor has broken too. It is the joint that holds it to the ceiling. The dealer is stating that I broke it intentionally, all my wife did was pull it down to look in the mirror and it broke.. this is a very poor design. I have read about many other people with the same issue.
Unable to disable siriusxm travel link weather alerts. They block the whole screen and distract the driver because they force them to make a response. Some manufacturers with xm allow alerts to be disabled, but fca doesn't. these alerts are often irrelevant- I've seen some for areas over 100 miles away. I've researched this online, and found that it is a very common safety complaint for fca vehicle owners.
Once I hit a speed of 70mph on the highway and if I hit the slightest bump, my entire Jeep starts to shake violently. If I keep my foot on the gas at my steady speed, it just gets worse. The only thing I can do is take my foot off the gas, hold on for dear life, and hope I don't crash bc at that point I have no control. I cannot merge into other lanes to try to make it off the highway for safety and I can't do anything accept wait for the violent shaking to stop. Also to hope all vehicles surrounding me that are going high speeds are paying attention since my speed drastically changes and they don't crash into me. I have two toddlers and they scream and their heads are jolted from side to side in their car seats as I wait for it to stop. This happens almost, if not all, any time I go above 70 miles an hour and there is a bump in the road. It has not been one time only. I no longer can drive my brand new Jeep Wrangler on the highway and I do not take my toddlers in the car on the highway anymore. I am a single mother and I committed to the large monthly auto loan payments to ensure my kids would be safe while driving and I would have a dependable vehicle. I have neither but I still have the large monthly payment.
A D V E R T I S E M E N T S
- Leander, TX, USA