This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Loss of some electrical power, including power steering; Check engine light, other warnings are triggered. Can Bus error. Engine fails to turn off. Gear-shift problems. Happens repeatedly
The check engine light came on one evening. The next morning during driving the dashboard flashed a "Service Shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The Jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it.
- O'fallon, MO, USA
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Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution".
While driving normally my dash lights and info display start running a sequence that goes through a multitude of warnings and service checks on the vehicles systems, I lose power steering for a bit then lights go out, but check engine light and ess stay on. When remote starting my Jeep the same thing kind of happens only the warning lights do not go out quickly and I cannot shift out of park to drive the vehicle, after some time usually a 1/2 to a full day of waiting the lights go out execept for the check engine light and ess. I took it to the dealer that I bought it from and they told me it was a loose negitive battery terminal connection, about three miles down the road it did the lights and steering thing again.
Every time I plug my iphone into the lighting cable that is plugged into the usb type C input the uconnect system will power off and reset itself. This will continuously happen every 5 minutes 3-4 times before it stops. This happens when the engine is on and occurs whether the car is moving or not.
The first time the car had a sign that said 'stop safely vehicle will shut off soon' I pulled into a parking lot and the car turned off and wouldn't turn back on. The second time I stopped at a stop sign I got no message or warning and the car completely turned off, and would not turn back on. The third time I was at a red light and got the 'stop safely message' as well as various other warning messages'then the vehicle shut off again completely. Wouldn't start. The forth time, I was at a 4 way intersection with a 3 way stop I did not have a stop sign but the person to my right thought I did. He thought he had the right of way, I slammed on my breaks to avoid a collision and the car stopped, completely'gave all the warning lights and would not restart.
While driving down a winding mountain road, the "electronic throttle" warning came on as did vsc, ABS, check engine and electrical. The steering became very stiff and the throttle uncontrollable. The vehicle was essentially out of control. We took it to a dealer four times, each time it wasn't fixed. The vehicle is currently at a dealer and fca is trying to figure out what is wrong with it. I heard the mechanic say they had others that were doing this. Fca refuses to describe what the problem might be to me because it's proprietary. They essentially want to try stuff, then have me risk my life testing it to see if it works. The photo is the second time it happened, on an interstate going straight. This is a 2019 Wrangler rubicon with 12K miles and completely stock. This is a very dangerous defect and fca doesn't know or doesn't want to say what it is. They sound like they are trying to cover up the problem with some sort of hacked up software fix, but the software has been completely updated. I am worried that someone will be hurt or worse if this happens to them.
When driving above 55mph both times the vehicle starts to vilently shake and slow down and jerk, complete lost of power, can push peddle down and vehicle just boggs down and revs up then down. Eventually dies and then you must shut down vehicle with key. Wait about 1 minute start and it drives fine. Has happen multiple times been into shop. They have "flashed" computers but continues to do randomly.
This Jeep has been to the dealer 4 times previously for a similar issue. This incident, while driving down the highway at approximately 45 mph all the instruments started going crazy (previously happened many times). Shortly thereafter the steering wheel locked up. The power steering was still working, but the wheel would only turn around 1 inch in either direction. Braking was normal. Maneuvered the Jeep off the road and had towed to ron carter Chrysler Jeep Dodge dealership in league city, tx. The dealership has had this vehicle 4 times in the past for this issue. In the past the steering has not been affected, but the vehicle won't start or the parking brake will be set and you can't move or other weird different stuff happens. The steering issue in this past incident is serious. When the tow truck driver inquired what happened he told me he has towed probably 20 other newer Jeep Wrangler with similar issues. The dealership told me last time we brought the vehicle in and it was still acting up that there were 15 faults stored. The issue usually clears itself up by the time we get it to the dealer. The dealer claims they have talked with Chrysler and can't figure out whats wrong and have just been throwing darts replacing various things. If the tow truck driver is right on how many vehicles hes towed with this problem there is a serious electrical / computer issue going on with these vehicles that is going to cause accidents.
Battery has gone completely dead three time in two months. Absolutely nothing left on or plugged in. Cannot start by jumping. I have been driving vehicle 6.2 miles at least every other day to try and keep things working, to no avail. Dealer replaced battery one time, but went dead less than a week later.
Steering on road worse on highway have to keep both hands on wheel due to car drifting from left to right. Scary! 2. cruise control won't engage, have to press settings again. When press set then + for speed very delayed before engages and problem is intermittent. 3. inside manual door locks do not work. Won't lock or unlock. Day one since purchased this has happened with all of the above.
While drive for 30 minutes the Jeep has a complete malfunction with all electrical components and was unable to shut off engine, and ABS, power steering, gear shifter, electrical gauges, auto start stop engine shut off and navigation system. Jeep only has 3800 miles on it. My family of 5 were all in the vehicle on the freeway when the Jeep electrical system started shutting off and on. We pulled into our street and the Jeep would not shift gears or turn off the engine. This put us in an unsafe position not know if the vehicle was going loose control. I pulled over but the Jeep would not shift and ended up blocking traffic. We felt unsafe and any speed, very scary for our family. [xxx] driver and owner information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 mph the vehicle started to vibrate abnormally without warning. The vehicle was driven to the residence and parked. Two days later while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed bayside Chrysler Jeep Dodge (21219 northern blvd, bayside, NY 11361) where the vehicle was diagnosed with a rear axle failure and electrical power steering failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. The VIN was not available
During highway driving my Jeep Wrangler drifts slowly back and forth. I have noticed this since the first time driving on interstate highway. I have complained at dealer in paducah, Kentucky and was told it's normal. I also have had electrical issues where the air conditioner quit working. After 3 attempts to fix, the dealer service man found a short in a junction under the hood. After that was prepared, the radio, info. Screen went blank. It came back on. A seat back release had to be replaced too. All of this and less than 4000 miles on odometer.
Three weeks after I bought this brand new Jeep, the check engine light came on. The etc and battery warning lights came on too. The engine was off twice on the road. The power steering lost power several times.
The contact owns a 2019 Jeep Wrangler. While driving 30 mph and making a left turn, the forward collision warning chimed and a visual indicator illuminated; however, there was no object in front of the vehicle. The automatic braking system engaged and caused another vehicle to rear end the contact's vehicle. The contact was not injured, but the driver of the other vehicle was injured and required medical attention. A police report was filed. The contact stated that her vehicle was able to be driven, but the other vehicle was possibly destroyed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,800.
A D V E R T I S E M E N T S
- Winnetka , CA, USA