This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Jeep Wrangler. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the "Service Transmission" message was displayed. The vehicle was taken back to the dealer, where the recall repair was performed a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to take the vehicle to another dealer. The failure mileage was approximately 36,000.
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a burning odor. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly was glazed needed to be replaced. The vehicle was repaired but the failure returned after two weeks. The manufacturer was notified of the failure. The failure mileage was approximately 56,801.
The contact owns a 2019 Jeep Wrangler. The contact stated that upon having the vehicle repaired under NHTSA Campaign Number: 23V116000 (Power Train) and driving at an undisclosed speed, the service transmission warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to diagnose a failure and advised the contact to drive the vehicle for a few days and report back with any changes, but the warning light had remained illuminated. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.
It started about 4 months ago and continues to get worse and more frequent but it starts shaking and wobbling violently at high speeds especially if you hit a bump it-??s almost impossible to keep it in the road. It-??s very scary and dangerous. After googling I heard about the death wobble which Chrysler has recalled some of the same models as mine. Any information or help you could give us would be appreciated. It also just started overheating when sitting idle probably not related but don-??t understand why mine is having so many problems it-??s not old enough
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Southbury, CT, USA
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I have a 2019 Jeep Wrangler JLU, which currently has a recall out because the clutch pressure plates are apparently bad. I realized today that the symptoms of that recall are EXACTLY what I have been experiencing for several months now. I went to the local Jeep dealer (Wallace Jeep in Stuart, FL) and they said there was nothing they could do because Jeep has not put out parts to remedy the recall yet (even though it's been about a year). They confirmed that clutches have been a problem and it is a serious issue, but I would have to continue to drive it until Jeep put out parts. This is extremely unsafe and the fact that they know how unsafe it is and are still telling customers to drive it until they get the parts figured out is ridiculous.
I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper. The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it. They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad. The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it-??s it-??s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it-??s still under warranty
A safety Recall of the Clutch assembly was put out in February of 2023. No dealerships in a 50mile radius of my location had the parts available to perform the necessary corrective repair and vehicle update at that time. I was told I would be notified of parts availability. It is already 2024 and 11 months later and my vehicle is still at risk of catching on fire and there is still no available parts for performing the repair.
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall prior to the recall being announced. The failure mileage was 38,500. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to a local dealer where the vehicle was diagnosed with clutch failure; and the vehicle was later repaired by another dealer - Cumberland Chrysler Dodge Jeep Ram (1550 Interstate Dr, Cookeville, TN 38501). The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the failure had returned while driving after the initial repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 32,000. VIN tool confirms parts not available.
My 2019 jeep wrangler steering wheel starts to vibrate then shake and then the car shakes while I am driving on the highway. It happened 4 times in the last week. One time last week, 2 times last night and once tonight while driving on the highway.
Clutch failed for the 3rd time, there is another open recall for the clutch that states the pressure plate can fracture and damage the clutch. in 4 years the vehicle has had 3 clutches replaced, 2 of the 3 i was made to pay for and Jeep is refusing to reimburse. While driving 70 on a highway, there was a burning smell that started, when pulling over, there was a loud bang and the vehicle began to shake. Pulled over, had son in car, we both got out because of the smell of smoke and fear the vehicle was on fire. Previous recalls updated software to give a warning when the clutch was hot. There where NO warning lights that went off as stated for a hot clutch. The clutch pressure plate had fractured and pieces were projected out of the clutch and blew a hole in the transmission. The damage required a new clutch assembly and a new transmission. Jeep refused to pay for the damaged clutch, it was $3600, but replaced the transmission. There have now been 7 recalls in 4 years. There have been 3 new clutches in the vehicle, each time the Jeep was in for repairs for 3 to 4 weeks at a time. Sometimes parts took over a week to be delivered. Dealerships never have courtesy vehicles and i have had to make due myself each time, over a month once. It has cost me over $7000 and there is no fix in site, estimated for early to mid 2024.
NHTSA Recall Number 23V-116 was created in March, 2023, and still the manufacturer offers no remedy. How long do they get to remedy the recall issue, and if they don't by that date what recourse does an owner have? Thank you!
We started experiencing a problem with our clutch on our manual transmission 2019 Jeep Wrangler Sport in December 2022. It felt like it would slip out of gear on its own, sounded like when someone first learns how to drive a manual and grinds the clutch. The dealer couldn't figure it out. Kept getting worse. Multiple trips back to the dealer. Mind you at the time this car was 3 1/2 years old and only had about 40,000 miles. Finally we found out there was a recall in February 2023, and the dealer told us there were no parts or no solution yet. This car is my wife's daily driver. I called the dealer back a couple months later, no update yet, Jeep "was working on it", hoped remedy would be available by end of June. Kept calling back every month or two, same story. I drove the car for the first time in a while in July and realized it was not safe to drive. Constantly slipping out of gear, couldn't get it going fast enough. Decided to read the recall again and realized it said it was a fire hazard. My dealer called and was told still no remedy, now they tell him hopefully end of Q3, so I asked the service manager to please get me into a loaner on Jeep. They did this. This is almost 2 months later, still no remedy. It's fantastic how Jeep can spend millions on fancy advertisements with Derek Jeter, yet because the people who own clutch vehicles are such a small percentage it seems our safety is not a priority. I can't believe a major car manufacturer has taken over 7 months knowing there is a safety issue and still no remedy.
I got letter from MOPAR back in February 2023 stating there could be a problem with my Jeep. At the time there was not problem. A week and a half ago around Aug. 23, 2023 my jeep started smelling hot while driving and there is a rattle between 3rd and 4th gear. My jeep is a manual transmission. I took it to LaFontaine Chrysler Dodge Jeep Ram of Clinton, 1111 W Michigan Ave, Clinton, MI 49236; [XXX]. They told me it would be $1100 to just look at my Jeep and diagnose it, after confirming it was the clutch that is the problem. They proceeded to tell me it would be $3600 to repair the clutch. They never told me there was an open recall on my Jeep. I remembered getting the letter in the mail from Mopar so I found it. The recall was indeed for the clutch. The dealership never even mentioned the recall. They just wanted me to pay for the clutch. I called them back and asked them why they didn't tell me about the recall. They told me that it wasn't a "real" recall yet. I told them I looked it up on their website and it said it was. He told me since there is no remedy I just have to pay to have it fixed. He offered no other alternative so I am without a vehicle. I called Mopar to try to complain but they said they have nothing to do with dealerships but gave me a case number # [XXX] and said they had no idea when the remedy would be available and that there was nothing they could do. I told them I was without a vehicle and they told me to take my Jeep to another dealership. I asked them if that would change the outcome and they said no but maybe they would say it wasn't the clutch. I am already out $300 from having this dealership. Please help me. I am getting no help and I am without a vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
First time it happened I was stopped and the vehicle complete Shut off. I had to shift to park and restart. Second time, coming to a stop the vehicle abruptly shut completely off and directed me to shift it to park and restart. Same thing had happened a third time and now I have parked the vehicle until my service appointment.
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2019 wrangler jl sport 2 door manual. 68,000miles. started with flashing abs light 2months ago with then start stop not working given i replaced the aux battery 3 months before this happened delearship said both batteries needed replaced so i did that. moving forward 2 weeks agos i got all these codes, picture attached, ran the scanner because i got my dash lit up with every warning you can possibly imagine. every time it happened ( more then 5times, less then 10)it wouldnt let me turn it over to off but wound turn over to acc. while making a weird noise(video attached).finally it will turn over to off..one day on the turnpike the jeep did this but this time i lost my power steering. the dealership has had it now for over a week. the pulled over 60codes for communication. they clear the codes and have driven it over 100miles not being able to replicate the-same problem i had and no codes are popping up. they still have the jeep.
A D V E R T I S E M E N T S
- Pittsfield, MA, USA