This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've had my vehicle in 3 times for what they call the death wobble. The vehicle is currently still sitting at the dealership as I am waiting a call from the sevice manager. The second time I brought it in they again fixed something on the front end and it was a little better but still now right. Now I'm being told that the tires need to be replaced at my expense. The vehicle has only 35,000 miles on the tires. Due to the front end problems my tires go bad and I'm supposed to pay for it. I'm told its a wearable item. They would be fine if they weren't cupping due to the front end problem. I have also filed a complaint with Chrysler Jeep and have heard nothing back from them either. To top it all off, I was stopped by the state highway patrol. They saw it happen on the expressway, were concerned for my safety and stopped me. Thank goodness I didn't get a ticket or anything. I'm completely frustrated. The dealership won't help fix it. Chrysler Jeep has not called me back. I've payed a lot of money for this Jeep and can't get it fixed.
While traveling on the freeway at speeds from 65-75 my Jeep will start to 'death wobble' when you hit a bump or uneven spot on the road requiring me to decelerate or come to a complete stop. My vehicle has been back to the dealer 5 times since my purchase in Nov of 2018. Five different things have been replaced and one of the dampeners has been replaced twice now. It's been at the dealer for 3 weeks straight now. Chrysler says that there is nothing that they can do at this time and referred me back to the dealer, the dealer suggested I get an attorney specializing in the lemon law. I have done so and also will be talking to the federal trade commission. So far I have lost a days work and five 30 mile trips to and from the dealership only to find out that the problem still persists. It's very dangerous to drive. The dealership said that the new ones will sometimes have a little 'wiggle' to them at times and I informed him that if I had know this I would not have bought it had I know this. I am very upset with Chrysler at the moment. I have never had a problem out of my 2015 Jeep Wrangler sahara unlimited or my 2009 Jeep ali wry. I am very disappointed in Jeep.
Violent steering wheel shaking and front end steering shaking when driving over road imperfections over 45 mph. Loose and wandering steering resulting in multiple steering corrections to remain straight in line on a flat straight and leveled surface. Wrangler was in dealership, not fixed, they seemed like they didn't want to deal with the issue and they are aware of this issue on other new Jeep. This issue has been ongoing since I bought the Jeep.
Violent steering wheel shaking and front end steering shaking when driving over road imperfections over 60 mph. Loose and wandering steering resulting in multiple steering corrections to remain straight in line on a flat straight and leveled surface. Wrangler was in dealership for more than 40 days total for backordered parts and repairs. Wrangler picked up today after 3rd visit. Steering damper replaced for 2nd time. Driver side shock absorber replaced. Violent shaking has been resolved so far. But loose and indirect steering is still present. Videos available upon request.
After installation of the Jeep manufactured and warrantied 2 inch mopar lift kit at the Jeep dealership, the vehicle's steering wheel and front end will violently shake after hitting a bump at speeds of 50 miles per hour and above. This was most commonly seen when driving over bridges at speeds of around 50 mph. The vehicle was taken to the dealer when they claimed they could not duplicate the results. I then had to risk my own safety to demonstrate to a technician that the problem was indeed happening. This oscillation of the steering and suspension components is extremely dangerous and requires me to come to a complete stop before the vehicle will stop shaking. I also have little to no control over the vehicle when this happens until the vehicle has been slowed down substantially. The problem is ongoing and has yet to be solved.
- Prescott, AZ, USA
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Several times when driving at approx. 65-70 miles per hour on the freeway, I experienced the "death wobble" a violent shaking of the front end of the Jeep including the wheels, front end, steering wheel and dashboard etc. The only way to stop it is to slow to about 50 mph or less. This occurs when going across a separation on a freeway or over a bump in the roadway. This first occurred with about 3025 miles on the new Jeep. It always happens on the highway as there must be speed over 65-70 for it to occur. It was very dangerous and frightening to have to decelerate in the fast lane of traffic on the worst and most dangerous freeway in America, the 91 through corona and riverside, ca. Very very dangerous and I am fortunate I did not cause an accident. I have a short video showing one episode when I was already considerably slowed.
When hitting a bump - I.e. bridge expansion joint - at highway speeds the vehicle's front wheels went into a severe wobble when required an immediate deceleration to alleviate. Numerous instances. Quite scary in heavy traffic, even for an experienced driver and a former general manager of a five-star Chrysler dealership!! extensive research found a number of people having this problem, yet no recall or "fix" from fca has evidently been found. In previous responses from corporate they indicate that it is not a safety issue and I must vehemently disagree. The common term used is "death wobble"!! do we need to wait until an inexperienced driver or innocent fellow traveler becomes a victim?. my Jeep is in the shop now awaiting some sort of disposition.
This is regarding what's known in the Jeep community as the 'death wobble.' I bought my car brand new in September of 2018, and I've experienced the death wobble. I'll be on the freeway, driving 65+ mph, all of the sudden hit a bump or rumble in the road and then lose control of my steering. The Jeep starts vibrating (wobbling) uncontrollably. The only way to stop this is by slowing down enough to come to a stop, which can prove difficult and dangerous on the freeway. This is something I feel should be fixed. My car has never been in an accident, has all new parts since I bought it brand new and shouldn't have this problem.
I purchased on September 14, 2018 that has what is called the "death wobble". it only occurs when driving over 60 miles an hour. It is caused by a faulty steering damper. I brought it in for the first time in December 4, 2018 when I could not gain control of the car and almost wrecked. It was the 6 time it had happened. The car was seized immediately, it was a safety issue. I was told to clean the car out and they couldn't tell me when I would have it returned. I also was having them check the brakes as they had been squeaking. I did not receive the car back until January 8 2019. At that time, I was told it was fine. The brakes continued to squeak and when it snowed, I found out the defroster was not in working order. I was told the defroster part was on back order (still not fixed and its April 1, 2019) and they grinded the pads or rotors due to a glaze on them. The brakes were soft and still squeaking. On February 20 they said they would order new brakes. March 1, brakes locked up and I almost wrecked. I pumped them and they worked after that. I immediately drove the car there and left it. The brakes were replaced, and I picked the car up on the March 7, 2019. March 16, 2019 I was going over the bridge at 65 miles an hour and the "death wobble" started again. I asked my husband to drive it and it did it to him as well at about 65 miles an hour as he went over a bump. We left town on Sunday March 17 and did not return until the 22. On March 23, 2019 we brought the car in. The technician confirmed it was the steering wheel damper was faulty again. To this day I still do not have the car and have been told that they have a "new" part. This will be the 3rd time. Ddocuments, do not show every time I was in there nor what was really happening. It said my brakes were soft and didn't mention that they locked up and seized to work.
At highway speeds if I hit a bump I get what those in the Jeep community call a death wobble. I have to reduce my speed to a dangerously slow speed, especially during busy morning and afternoon commutes. I have had the stabilizer replaced twice, the 3rd time I went in the service group said they couldn't replicated so they can't do anything any car that has something called a death wobble should not be on the road. Its absolutely rediculous that this is a thing. I am in a 9 month old car, 12K miles, this should not be happening today was the last straw - car driving next to me on highway, as I was dealing with the problem opened his window and yelled that my tire was shaking. This needs to be addressed
When driving at highway speed hit bump my truck shakes violently that I have to slam breaks just to get trunk under control this is known in the Jeep forums as the death shake the steering wheel shake along with entire truck.I have had my Wrangler serviced twice already and they put in steering damper in the first time and 1 month later it was doing it again then I brought it back and they replaced it again the damper was bad from factory not even a week later its doing it again,
I have a 2018 Jeep Wrangler sport unlimited with 7,000 miles. I have been experiencing a violent shaking when hitting a slight bump in a road traveling anywhere from 45-70 mph. The violent shaking has been so bad that I have had to pull over several times on the highway. I have taken the vehicle to the dealer 5 times for the issue. Repairs were made and eventually the steering dampner was replaced. My dealer is now in the process of ordering an aftermarket part to replace the original but that piece is on backorder for several weeks. The violent shaking continues and I feel that it is getting worse and is a safety concern in my opinion as this continues to happen on the highway while traveling the speed limit at 60+ mph. I honestly do not feel safe traveling with my young children and don't feel comfortable with the process my dealership is taking or that the "fix" they have planned will work.
If I run over a bridge expansion joint or bump in the road at highway speeds the front suspension will start shaking and my steering wheel will feel completely loose. Sometimes it corrects itself and other times it is such a violent shake you have to reduce your speed down to 40 mph or less until it stops. One incident was when I was exiting the highway and as I was merging in I hit a couple of bumps in the road. It started to shake so violently that I thought I was going to loose control. Thankfully I was only doing 35 to 40 mph. It was so bad the person beside me slammed on their brakes. I had to slow down to 15 mph before it stopped. Then it was like nothing ever happened.
I have brought my vehicle to the dealership two times for the death wobble. On highways, going 55+ if my car hits an uneven surface or bump, the car shakes uncontrollably until I reduce my speed. It doesn't happen every time, but noticed its when my foot is still on the gas upon hitting these bumps. Horrifying - especially driving with children. People driving next to me could see the car doing this at one point
I have brought my vehicle to the dealership two times for the death wobble. On highways, going 55+ if my car hits an uneven surface or bump, the car shakes uncontrollably until I reduce my speed. It doesn't happen every time, but noticed its when my foot is still on the gas upon hitting these bumps. Horrifying - especially driving with children. People driving next to me could see the car doing this at one point
Violent shaking of the entire vehicle when hitting a bump at highway speed (72mph) shaking is so violent that holding onto the steering wheel is near impossible. To correct the issue the vehicle brakes must be applied with force to slow the vehicle by 30mph or more within seconds, risking a rear end collision at highway speed. This vehicle has no modifications, all parts and accessories are factory installed and maintained. Dealership has replaced the steering dampener with issue continuing. This issue has been occurring off and on since approximately 10K miles of use.
!!! car currently @ dealership for 5th time for same issue !!! when driving @ hwy speeds and hit a bump divot or pothole the entire Jeep violently vibrates shakes and sways from front to back. After the latest "fix" now it still vibrates shakes sways and now bounces the vehicle into another lane my family & I nearly hit another vehicle on the hwy on Saturday 3/23/19. We have had the vehicle into dealership 4 times since January 2019 for them to fix this issue and fca/dealership have no idea how to remedy this issue. After this last incident on 3/23/19 I don't want my family or myself in this Jeep. I was very scary on 3/23/19 being bounced into another lane with other cars right behind and along side of me. It was a white knuckle driving experience I don't want to happen again. Its dangerous unsafe alarming & threatening to all drivers!
Jeep Wrangler shakes uncontrollably after hitting a bump at highway speeds. Need to slow down precipitously to get it to stop shaking. For instance have to slow from 65-70 to 35. Usually does it 2-3 times every time I'm on 4 lane highway. Had local mechanic look into it. Have not had it to dealer yet.
While driving on the interstate around 65 to 70 mph, crossing over bridges or overpasses my steering wheel shakes uncontrollably until I slow down to about 15 mph. This has happened dozens of times the last time I almost sideswiped a tractor trailer. I've taken it to the dealership twice now and the uploaded a program that didnt do anything. I was told no recall yet but others are posting same issues in forums.
Hit pothole on interstate traveling 65 mph and experienced severe motion in the steering and suspension to the point of almost losing control of vehicle. After looking at videos online related to this the experience is being referred to as the "death wobble" found on Jeep forum. This is a stock Jeep not modified in any way in terms of larger tires or lifted suspension. The problem spontaneously resolved when I slowed to around 40 mph. I was not turning or changing lanes at the time it happened.
A D V E R T I S E M E N T S
- Coal City, IL, USA