10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
6,979 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Wrangler steering problems

steering problem

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2018 Jeep Wrangler Owner Comments (Page 24 of 53)

« Read the previous 20 complaints

problem #598

Aug 252019

Wrangler

  • 20,000 miles

A D V E R T I S E M E N T S

The car shakes uncontrollably when driving on the highway and after hitting a bump or imperfection in the road. I have had the problem fixed once before a few months ago. Last wee when driving back from dropping my son off at college the car shook uncontrollably at least a dozen times. The car seemed to shake at higher speeds and I would have to pull the car off the road to almost a complete stop to make the shaking stop.I also had the car repaired for the same issues at scap Jeep in fairfield ct a few months ago. They said it was the steering damper. The car was fine for a few months but the problem came back again. The incident happened on 8/25. We fear taking the car on the highway.

- Fairfield, CT, USA

problem #597

Aug 092019

Wrangler

  • 15,000 miles
The vehicle is difficult to steer, especially at speeds 45 miles per hour and up. The vehicle has play in the steering wheel and tends to wander on the road and is very difficult to control when driving on a straightaway. Problem is worse at freeway speeds. It has always been like this. Fca has been no help.

- Tucson, AZ, USA

problem #596

Aug 222019

Wrangler

  • 400 miles
New Jeep Wrangler 4 door sahara wanders when driving all speeds. Seems to have 1" play in steering wheel. Hard to keep straight when driving. Took back to dealer and they installed new steering stabilizer as per service bulletin. Still hard to drive in straight line.

- Gold Canyon, AZ, USA

problem #595

Jul 292019

Wrangler

  • 600 miles

A D V E R T I S E M E N T S

I do not know the exact cause, but the vehicle has extremely loose steering and wanders all over the lane while driving at all speeds. Very difficult to control vehicle which makes it extremely unsafe to drive at higher speeds. Combine the two with a bump in the road, and the vehicle jumps to the side. Loose steering is easily noticed while the vehicle is turned off and parked.

- Dallas, TX, USA

problem #594

Aug 282019

Wrangler

  • 8,500 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that after the vehicle was repaired per NHTSA campaign number: 18V343000 (steering), the steering became out of control while driving approximately 40 mph. There was no warning indicator illuminated. The vehicle was taken back to snethkamp Chrysler Dodge Jeep Ram (313-429-0013, located at 11600 telegraph rd, redford, mi 48239) where the recall repair was performed by replacing the steering damper. The contact requested that the new part be replaced with the original steering damper. The contact stated that the vehicle drove better after the new part was replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure was not remedied. The failure mileage was approximately 8,500.

- Dearborn, MI, USA

problem #593

Aug 202019

Wrangler

  • 21,700 miles
I have owned several Jeep over the last 15 years and this particular event was the worst that I have ever encountered and was ongoing. We we traveling on dry smooth asphalt pavement on highway 82 10 miles East of basalt co at apx. 750 pm with outdoor temperature of 67* heading to aspen at apx 55 mph. All stock no add on's on this vehicle. All of the sudden the entire steering wheel started to shake and rattle so hard that I had no time to pull over and had to come to a complete stop on the highway. The wobbling would not stop until we reached 15 miles per hour. Started to head to aspen again and in another 3 minutes the same wobbling, violent shaking started again at apx. 50-60 mph. There may have been a small indentation in the pavement. This was so upsetting for my aunt, that she refused to get back in my Jeep and also refused to drive back to Texas after this experience. When driving back to Texas, every time I hit the smallest hole I would slow down with anticipation that the wobble would start again. I drove 55 mph all the way back so that I would feel more comfortable if it occurred again. This is a situation that needs to be addressed and fixed. When a passenger refuses to ride in a vehicle after experiencing this first hand it puts a burden on the family and the joy of owning a car. I do have a dash cam video if needed that I will keep on file. This is the 5th time this has happened 3 times before August and twice in August, my Jeep was just serviced and inspected on August 15 2019. I have brought this to the dealers attention and they are not aware of any permanent fixes. This almost caused us to be rear ended on the highway at night on a blind curve.

- Austin, TX, USA

problem #592

Aug 242019

Wrangler

  • 12,500 miles

A D V E R T I S E M E N T S

Death wobble at 70mph. Experienced it 4 times in 30 mile stretch of interstate 40. Vehicle is stock. Has been taken to the shop once for issue. Appeared to be better until today. It was scary. With extreme vibration/shaking. Did not feel safe to drive. Especially with my family in vehicle.

- Morganton, NC, USA

problem #591

Jan 022019

Wrangler

  • 4,000 miles
Death wobble. At highway speeds loose control of wheel requiring immediate slowdown. Very dangerous. Also issues with transmission getting stuck in low gear when trying to accelerate.

- Darien, CT, USA

problem #590

Aug 142019

Wrangler

  • 10,000 miles
My new (first owner) 2018 Jeep Wrangler (jl) unlimited sport developed violent, sudden terrifying vibrations at approximately the 10,000 odometer mark. This condition was repeatedly induced at hi-way and freeway speeds (40-70 mph) when a slight imperfection was encountered. Examples of sufficient imperfections include freeway irregularity, transitions at overpasses, slight potholes, and similar disturbances. The vehicle would enter a violent left-to-right shaking evidenced by a steering wheel that was difficult to retain a grip on, terrified passengers, and dangerous circumstances due to having to slow to approximately 35-45 mph to allow the vibrations to subside and control to be regained. On daily commutes on the freeway. Jeep was taken to Jeep dealership in archbold Ohio where it was supposed to have been fixed but the issue remains to this day.

- Defiance, OH, USA

problem #589

Jun 232019

Wrangler

  • 5,000 miles
While stepping on the brakes, the service shifter light comes on, power steering goes out, then the dashboard goes crazy with all sorts of warnings blinking and dinging: Sway bar, stability control, blind spot alert, auto park, etc. Temp goes up and down, speedometer goes crazy. When the vehicle is shut off and re-started, it usually starts as normal. Most occurrences have been when slowing down (in line at a drive thru, approaching a stoplight). The Jeep has been in the shop 4 times. This service shifter late first came on June 23 and it occurred four times that day.first they repaired the power steering. The problem happened again and they replaced the module in the steering column. The problem happened again and the dealership could not duplicate the problem. It happened again and the vehicle had to be towed to the dealership where it is still sitting

- Grand Forks, ND, USA

problem #588

Jul 182019

Wrangler

  • 42,000 miles

A D V E R T I S E M E N T S

Vehicle has shaking in the steering wheel while driving at highway speeds especially when there is an imperfection in the road way.

- Crompond, NY, USA

problem #587

Sep 212018

Wrangler

  • 10 miles
My Jeep rubicon jl floats or drifts as I am driving it. It makes for a hard drive on long drives and I must look like I am driving drunk to others on the road. It is even worse in wind and it's windy a lot where I live. It was very scary to drive at first. I do not like it or feel it is safe at all. Having never owned a Jeep I thought it was just me or that the tires needed to be worn down a bit. The problem remains. While listening to fm/am stations the volume is wacky going low and high making for lousy listening. When the ac comes on on the higher setting my Jeep sounds like I am getting ready for lift off. Very loud. One lever on my seat near the headrest that controls the ability for a passenger to get in my two door almost immediately became detached and I don't even have my back seat in a lot so it doesn't get used a lot. I have an automatic and it does not shift smoothly. Today I pulled out of a parking spot and my Jeep surged forward faster than it should have and it often shifts poorly from park into drive and reverse. The sensor or heater electric wire on the inside of the tailgate window detached.

- Belen, NM, USA

problem #586

Jul 012018

Wrangler

  • 7,000 miles
My new (first owner) 2018 Jeep Wrangler (jl) unlimited sport developed violent, sudden front-wheel transverse oscillations (forceful, terrifying vibrations) at approximately the 7,000 odometer mark. This condition was repeatedly induced at hi-way and freeway speeds (40-70 mph) when a slight imperfection was encountered. Examples of sufficient imperfections include freeway irregularity, transitions at overpasses, slight potholes, and similar disturbances. The vehicle would enter a violent left-to-right shaking evidenced by a steering wheel that was difficult to retain a grip on, terrified passengers, and dangerous circumstances due to having to slow to approximately 35-45 mph to allow the vibrations to subside and control to be regained. On daily commutes on the freeway (110 N, 405, I5, 10E) this would occur routinely 3-6 times. Two Jeep dealerships (downtown los angeles, and scott robinson in torrance [both southern California dealerships]) were unable to resolve the issue. The first reported that the vehicle was functioning properly, and the second was non-responsive to request for help.

- Redondo Beach, CA, USA

problem #585

Feb 052019

Wrangler

  • 3,000 miles
I have had numerous issue with being able to steer the vehicle strait. The Jeep is all over the place. I had to hold the wheel at a angle for the Jeep to steer strait. I was hearing a loud clunking noise when driving at low speeds maybe 10-15mph and was told the rear differential had to be replaced.

- Matthews, NC, USA

problem #584

Jul 292019

Wrangler 6-cyl

  • 450 miles
Contact purchased the vehicle on 7/1/2019. The steering was wondering on the drive home from the dealership. We actually did not get to test drive the car we purchased as they were cleaning it so we test drove another vehicle. I took the vehicle to the normandin in san jose because my experience with South county gilroy was so bad, I will never go there again. Normandin made an appointment for me to come in on the 10th of July to get the engine start stop system fixed and take a look at the steering. Turns out that the vehicle was sold to us with a recall in place that the dealer did not mention and should not have sold the vehicle. Steering wanders so Jeep replaces track bar and steering stabilizer. Parts came in and appointment was scheduled for 7/23 for new parts to be installed. Jeep seem to wander less but was still did not drive as good as my jk. 7/29 I was driving Jeep on freeway around 60 mph and I started to experience the steering wheel shimmer/ death wobble. Every time I crossed a joint on the freeway, the steering wheel would shake pretty violently for about 2-3 seconds before it mellowed out. This happened about 8X driving about 16 miles down the highway. The Jeep was dropped off at the dealer August 1st for them to evaluate it and I was told it could cost me $100 an hour for the evaluation. I am currently driving a rental

- San Jose, CA, USA

problem #583

Nov 282018

Wrangler

  • 130 miles
Wanders at highway speeds. Cant maintain center of road and have to apply constant corrections to steering. Feels like driving on ice. Took to dealer and they would not look at the problem even though Jeep knows welds may be bad and the problem is common. Very dangerous

- Oak Hills, CA, USA

problem #582

Jan 182019

Wrangler

  • 1,000 miles
When traveling at speeds of approximately 50 mph or more, the steering will shake violently. The vehicle becomes difficult to control. The only way to stop the shaking is by reducing the speed. This has happened a couple of times. I have returned it to the dealership to resolve this issue. The first visit helped but only for a couple of months and the problem returned. I returned it to the dealer again and it is resolved at this time.

- Worcester, MA, USA

problem #581

Jul 262019

Wrangler

  • 1,950 miles
My car has been experiencing the 'death wobble' as some dealerships have told me that. The steering gets a mind of its own and its super hard to control sometimes. I purchased a brand new car and it feels like im driving a lemon. Almost every other day since I purchased it (one month ago) seems like ive almost gotten into an accident.

- Trumbull, CT, USA

problem #580

Jul 182019

Wrangler

  • 5,300 miles
Loose steering that does not track straight without constant correction. Steering has been binding during operation creating an extremely dangerous situation

- Tarrytown, NY, USA

problem #579

Jun 192019

Wrangler

  • 18,000 miles
Steering down the road is lose and hard to keep Jeep straight while going down the road. I have replaced the steering stabilizer to fix the "death wobble" but the steering problem is still there and worsening

- Damascus, MD, USA

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