This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag clockspring is defective. I know other years have a recall on the defective part. The cost of labor and the cost of the part is too expensive. I consider this a safety issue and feel like it should be under a recall like the previous model years.
The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
- Lewisville, NC, USA
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The contact owns a 2017 Jeep Wrangler. The contact stated that on various occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
2017 Jeep wrangler with 40,000 miles. Passenger Side Impact - No Air Bags. 1. the Safety restraint system. The Vehicle is now repaired and yes I'd like the EDR record examined for deployment criteria. Threshold, side safeing, Algorithm, etc. 2. My safety was at risk, No air bags deployed, I suffered bruising and I hit my head on the driver side window. 3. No, the Restraint Control Module/EDR record was not investigated. 4. No, the system was not indicating any air bag tell tale lights and was functioning normal. Heading North on..., traveling 40 - 45 MPH, was broadsided by a vehicle traveling West on... @ 30 MPH. My airbags did not deploy.
The contact owned a 2017 Jeep Wrangler. The contact stated that while her granddaughter was driving her vehicle at approximately 30 MPH, through an intersection another vehicle crashed into the driver's side door. The contact stated that her vehicle was lifted about 10 FT off of the ground which caused the vehicle to land on the passenger side. The air bags did not deploy. The contact stated that in order for her granddaughter to exit, she had to climb through the roof of the vehicle. The contact stated that a police report was filed and the ambulance was called to the scene. The contact stated that her granddaughter did sustain injuries to her back and whiplash. The contact stated that she was unsure about the injuries sustained by the other vehicle involved in the crash. The contact stated the vehicle was totaled and towed to a scrapyard. The contact stated that she contacted the dealer, and was advised that they would go out and inspect the vehicle at the scrapyard. The contact stated she had not yet contacted the manufacturer at this time. The failure mileage was 23,000.
The contact owns a 2017 Jeep Wrangler. The contact stated that the VIN was not included in NHTSA campaign number: 16V734000 (air bags) however, the vehicle had experienced the failure stated in the recall. The contact stated the air bag warning light was illuminated. The vehicle was taken to mall of Georgia Chrysler Dodge Jeep (4345 buford dr, buford, ga 30518) who diagnosed the vehicle and stated that the front impact sensor was defective and needed to be replaced. The contact was informed that the repaired had to be paid for out of pocket. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The approximate failure mileage was 52,000.
The contact owns a 2017 Jeep Wrangler. The contact stated that the air bag warning light illuminated and remained illuminated. The vehicle was taken to the dealer to be diagnosed. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 19V018000 (air bags). The vehicle was not repaired. The approximate failure mileage was 20,000.
The contact owns a 2017 Jeep Wrangler. While driving approximately 40 mph, the front end of the vehicle suddenly started to drift and caused the driver to lose control of the steering. As a result, the contact crashed into a metal fence post. The steering became inoperable after the crash and the air bags did not deploy. The driver and facial contusions. Medical attention was not received. A police report was filed. The vehicle was towed to cottage grove Chrysler (2800 row river rd, cottage grove, or 97424) to be diagnosed, but the cause of the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was 11,324.
The contact owned a 2017 Jeep Wrangler. While driving approximately 40 mph, the contact's vehicle crashed into another vehicle that made a wrong turn. The air bags did not deploy. A police report was filed. The contact and three passengers in the contact's vehicle sustained injuries that required medical attention. The contact's vehicle was totaled and towed away. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was approximately 11,000.
I hit a vehicle that crossed in front of me. My driver front bumper hit their passenger front bumper. My air bag did not inflate. My speed was appx. 45 mph.
Vehicle was struck on front passenger side door by vehicle that ran a red light. No airbags deployed, however major damage was done to vehicle, possibly totaled. Driver was also injured in chest area.
2017 Jeep Wrangler sport : while traveling at highway speed a car pulled out in front of me. I changed lanes but still hit the car in the right rear and my Jeep in front left side. Jeep rolled several times and has been totaled. ( air bag did not deploy)
The contact owns a 2017 Jeep Wrangler. While driving approximately 25 mph, another vehicle drove through a stop light and collided with the front end and front passenger side of the contact's vehicle. The air bags failed to deploy. The driver sustained injuries to the shoulders, neck, back, hips, and legs that required medical attention. A police report was filed. The vehicle was towed to the dealer (jacksonville Chrysler, Jeep, Dodge and Ram, 11101 nurseryfields dr., jacksonville, fl 32256, (904) 493-0000). The vehicle had been waiting to be diagnosed for over a month. The manufacturer was made aware of the failure and the contact was also awaiting on their response. The VIN was not included in NHTSA campaign number: 16V734000 (air bags). The contact mentioned that the insurance company refused to deem the vehicle as a total loss. The VIN and failure mileage were not available.
In an accident 01/30/2018. Hit vehicle that ran a red light in driver's side at somewhere betwen 30-40 mph with the front of my vehicle. The other vehicle flipped over on it's top. It was a full size pick-up with loaded service body. The impact stopped my vehicle. My vehicle was a 2017 Jeep Wrangler with 7500 miles on it. As a result of the damaged my vehicle was a total loss.
Took 2016 Jeep Wrangler unlimited rubicon hard rock edition in for a recall repair of the airbag deployment sensor. Dealership wanted $50 to do the work because I had a winch installed. My Jeep hard rock edition was designed at the factory to receive this specific brand and model of winch so I refused to pay. I contacted Jeep by phone and asked them to intervene. They refused. I told the dealer I was leaving without having it fixed and my estate would sue them if I was killed in an accident and then he agreed to fix it free. They claimed they fixed it but when I drove off I immediately saw a warning message saying the right front turn signal lamp was out. I made U turn and went right back.they said they needed to order a part. I left. Then my battery drained down. I contacted Jeep and asked them to intervene. When I called to make another appointment to get the recall done right the dealership claimed they needed to order a part. I found out they did the recall repair by soldering wires. 2+ hours later they said all it needed was a bulb. I asked if they had to order bulbs. They said they stock them and denied ever telling me they needed to order a part. They admitted there was still an electrical problem but said that could have been the result of electrical modifications I had made and wanted me to pay them to troubleshoot it. The winch was the only electrical modification and it was installed almost 1 year before I took the Jeep in and I never had any problems before they did the recall work nor did they have any trouble starting it or see any warning messages when I took it in fir the recall in late August. Within 2 miles of driving I noticed the headlights flickering. Within 3 miles all the warning lights on the dash started wildly going off an on randomly and speedometer was going back and forth. They did not properly make the airbag sensor repair.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA