This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Repeated failure of right / rear wheel speed sensor. This failure causes immediate loss of automated traction control and ABS system. This item has been worked at 2 separate dealerships for a total of 7 occurrences. Each failure results in warning lamps at instance of failure and retained OBD code. Each occurrence this component has been replaced.
Vehicle engine light flashing while vehicle is on. Vehicle shaking, odometor and other gauges are sporadically flashing and shutting off while driving.
The rear axel continues to blow out the bearings on both sides which ruins the brakes and calibers. 4 times this has happened and I have not been off roads. This is all on the highway. The certified technician said the rear axels need to be replaced. Jeep manufacturer said it is known as a common problem with Jeep so why am I having to pay for it. I want new axels and Jeep should cover it. Plus the electric door locks do not work and it is not a fuse. Jeep said it is a computer error on Jeep but won-??t cover it.
While driving we had a huge oil leak, with out the oil indicator light turning on. The Pentastar oil filter housing was cracked leaking oil all over the engine and leaving a burning smell. Same exact thing happened in 2022 to our jeep grand cherokee. There needs to be a recall by Jeep, this is a known defect and safety hazard !! Why no recall"?"
My truck was making a loud clicking noise and kind or rattle. I took the vehicle in to be serviced. I was told that I needed to have all lifters, rockers and cams replaced. That these items being worn out is a known issue with Jeep Wranglers but there has not been a recall for this issue. The dealership replaced those items the camshaft exhaust, camshaft intake, arm valve, tappet valve lash, gasket cylinder and gasket intake. As stated by the dealership having to replace the lifters, rockers and cams is a known issue. Most people just trade the truck in. I would like to know if this is a known issue why has there not been a recall for this? Also because of the cams this caused the cylinder misfire in the engine.
- Evanston, IL, USA
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The contact owns a 2015 Jeep Wrangler. The contact stated while driving 55 MPH, the vehicle stalled temporarily. There was no warning light illuminated. The contact was able to continue driving; however, the failure reoccurred while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,200.
Vehicles electronic swaybar assembly shorted out in light rain causing cascading faults in abs braking system and power train system. Have video of issue occurring and paperwork from dealer documenting all of the error codes created by the short in the swaybar.
Jeep 2014 and older are issued a part called the oil cooler/filter housing which is prone to leaking oil on all Chrysler engineers using this part. This is defective and or a design flaw resulting in replacement and costly repair and is a reoccurring failure on all Chrysler using this part. This failed on my Jeep Wrangler with 48K miles. The part is approximately $300 to replace and over all repair at a non dealership is upwards of $1000. This issue needs to be a recall!
I I will be driving and the car will go out of gear and looses power. I have to stop, turn it off and start again for it to work. This has happened 5 times in the last year.
While driving, the vehicle loses propulsion; the rpms go to zero for about 3 seconds and then return to normal and acceleration is regained. No check engine light or code is given. This occurred randomly for the last year. In June of 2020 I took it to Jeep dealer who was not able to replicate the problem and said that no code was given. Then in December of 2020 the issue became worse to where the vehicle would completely shut down and not regain power unless restarted. On one occasion it would not restart, leaving me stranded. I took it to an independent mechanic who also could not replicate the problem. The independent mechanic suggested that the symptoms sound like they are related to a fuel pump relay, but that part is not replaceable on my Jeep. They said that other Chrysler vehicles have had recalls for similar problems, but not my year model Jeep. The problem continues to persist randomly. Sometimes it happens twice within an hour, sometimes not at all. When it happens it's always in motion. On January 16th I video recorded the incident while driving. I have the entire thing on video that I can share with you. In the video you can see that I'm driving at a steady speed at 2500 rpms. Then the rpms flash quickly to 3500 rpms and then instantly drop to zero, as though the ignition had been turned off. Although I still have electrical, as my radio and blinkers are working, the Jeep very quickly loses power steering. If I had not been able to quickly pull off the highway my Jeep would have been dead and stranded in the middle of a busy highway. I then attempted to restart the Jeep, but it would not start. I would turn the key just once and let go, but the Jeep would continue trying to start over and over for about 10 seconds before stopping. I was unable to start the Jeep until waiting for a period of about 10 minutes. Then it started up and operated normally.
The manual transmission will make a loud noise and pop out of gear. Shifting is very bad too. The sound is so loud it causes my anxiety to become unbearable. I am a service connected disabled veteran. The sound is like a bomb is going off near the vehicle. Its very upsetting and causes issues when I am trying to drive. It is a safety hazard and awful.
The vehicle violently jumps out of 1st gear (manual transmission) periodically when taking off. From online research I've done, this has happened to several others also. It happens when first trying to take off in first gear. I've had it happen a couple of times when attempting a left turn at a stoplight. I put it in 1st gear and when letting out the clutch it violently jumps out of gear. It is loud and shocking and obviously the vehicle stops moving forward. I have to quickly push in the clutch to attempt to put it back into gear to try to get through the intersection. Luckily I haven't been hit by an oncoming vehicle, but when you lose all power trying to turn left it is a very dangerous situation. I reached out to a couple of dealers, but they claim to not be aware of the situation. Since I see reports on the Jeep forums, it is obvious to me that it is a common and dangerous issue that needs attention from the manufacturer before someone is seriously injured.
The contact owns a 2015 Jeep Wrangler. The contact stated that while shifting gears, the vehicle violently shifted out of first gear and made a loud popping sound and jerked abnormally. The vehicle was taken to crown Chrysler Jeep Dodge Ram dublin (6350 perimeter loop rd, dublin, oh 43017) and was diagnosed that the internal failure in synchronizer caused the transmission to shift out of first gear. The transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and informed the contact that they would cover half of the repairs cost and provided a case number. The contact mentioned that the vehicle was taken previously to the same dealer for the same failure however, the mechanic failed to duplicate the failure. The failure mileage was approximately 42,222. The consumer stated that Chrysler responded repairs would total $3000 of which the consumer is responisble for half of the repairs. The repairs were made on the vehicle.
Purchased 6/26/19 w/ 49K mi; tapping noise develops at 54K; personal, highly qualified/experience mechanic referred me to dealer - tap was engine issue. On 10/14/19 dealer replaced lifters/cams/rockers (warranty until 10/20/19). Not normal on vehicle w/ only 55K. Dealer aware of cylinder misfires on jks but did no diagnostic test to determine why lifters/cams/rockers failed; did not perform inspection. Ten days later, cel with PO302 (#2 misfire). Replaced plugs; coil code did not clear. Return to dealer who stated work was not related to previous work they just completed and acknowledged misfire is a common problem they routinely in Wrangler they service. Dealer also stated the 2011-2013 tsb extended warranty also applied beyond those model years to other engines from specific production runs but would not provide info. Filed complaint with Jeep cust care who said same - not under warranty, referred me back to dealer. Not asking Jeep to repair engine with excessive mileage or wear - I am asking Jeep to extend same coverage as 2011-2013 because Jeep has not corrected the problem. No engine with 55K miles should need the extent of engine work I've had done with low mileage. There are numerous documented complaints of misfire for Wrangler and class action suit filed for pentastar engine defects.
Driving thru intersection at 40 mph.when it shifted it stopped forward motion.the engine continued to run as I stepped in gas, the Jeep would not move.. I was stuck in the passing lane with cars going. 50 mph. Almost rear ended a couple of times even though I had the hazards on. The turned off and the on. It started right up wouldn't move though. Had it towed to the dealer and they checked for codes and it didn't I have any. At this point they don't know.they have had it for three days. They want me to come get it..I am afraid to drive this vehicle. It went from fine to gliding to a stop, it felt like it was in neutral, then fine was running but no motion I have never had it off road. No sand or gravel. If you can help with this mystery or if anyone else has experienced this, I would appreciate your help. I don't want to drive a car that can stop when it shifts
The sway bar does not stay locked has not since I got the Jeep rubicon new in 2015 and I have not been able to get the dealer where I got the Jeep from to fix it. There is a switch on the dash to lock and unlock the sway bar and a light on the dash that says that the sway bar is unlocked, the light is not on but the sway bar is unlocked and the Jeep is very unstable when trying to drive on the highway and even the street it very bouncy and when turning a counter at a normal rate of speed the tires come off the ground. The sway bar will not lock no matter what we do it just comes unlocked as soon as I start driving. It is very unsafe. Having the sway bar unlocked is for off-road or rock crawling not driving on the normal road or highway.
The contact owned a 2015 Jeep Wrangler. While driving 25 mph, all the instrument panel gauges illuminated and the brake pedal felt soft. The vehicle slowed down and the contact smelled smoke. The vehicle caught fire on the driver's side of the engine compartment. The contact pulled the vehicle over, opened the door, and the fire spread. The contact had to quickly exit the vehicle. A police report was filed and the fire department extinguished the fire. There were no injuries. The vehicle was towed to a salvage yard and deemed destroyed by the contact's insurance company. The dealer and manufacturer were not contacted. The cause of the failures was unknown. The VIN was unknown. The failure mileage was 59,000.
Distracting grind and severe gearshift vibration during the 1st gear to 2nd gear up shift. It appears as though the gear shift lever will violently come off. The grinding is extremely distracting to the driver as gears moving at different speeds come violently to stop as opposed smoothly meshing together. The shifting operation produces a sensation that reverberates up the hand and arm causing a distracting jolt to the driver. At this time, all the other up shifts are normal, making the 1st to 2nd gear up shift asymmetrically different than all the other up shifts. This happens regularly regardless of ambient temperature, grade, or fast, slow, or rapid shifting making the vehicle a nuisance and a safety hazard to drive.
A D V E R T I S E M E N T S
- Phelan, CA, USA