This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traction control and check engine light illuminated not allowing me to accelerate. This Jeep has been in the shop about 30 times and the problem is still not resolved, they are telling me that I need a new wiring harness and that they will not cover it because the warranty is expired this has been ongoing since 19000 miles. Also water in the passenger side floor board from heater core. Seat belt broke in half and
The contact owns a 2013 Jeep Wrangler. While driving at an unknown speed, the vehicle automatically went into limp mode and the hot oil and check engine warning indicators illuminated. The contact also mentioned that the rpms failed to increase. The contact turned off and restarted the vehicle for the indicators to dim. The vehicle was taken to feeny Chrysler Dodge Jeep Ram of midland (7400 eastman ave, midland, mi 48642) where it was diagnosed that the transmission control module needed to be replaced and there was corrosion in the totally integrated power module. The vehicle was repaired, but the failure recurred a year later. In addition, the vehicle failed to start. The contact mentioned that the starter was replaced and the vehicle was driveable for two days; however, the vehicle stalled and the check engine warning indicator illuminated continuously. The vehicle was able to restart. The vehicle was taken to an independent mechanic and they stated that the fuel pump module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,521.
At approximately 60K miles my 2013 Jeep Wrangler sport unlimited started "stalling" inexplicably. When this happens you lose all throttle control, and your power steering. Which can be challenging when your in the left hand lane of a four lane interstate going 65mph. This caused a tractor trailor to jack knife and slide down the interstate... luckily, I and the few others on the road at the time survived. After taking my vehicle in for the fifth time for the same problem I started researching myself. I was shocked to find it appears to be an epidemic problem with the 12-14 Jeep with the new pentastar engines. It also appears that no fca/Jeep dealership in the country has figured it out. If those were the first with the new motor, it stands to reason if it doesn't appear there is a fix, that it will continue. And I can tell you from personal experience, people are going to die from this safety issue. This typically happens when down shifting to get power, or when shifting into gear after backing out of a parking stall. The throttle is lost completely and the power steering as well. You can try to crank the vehicle, but it will not start until after about five to ten minutes. It will then start up and drive like nothing happened. No codes are shown and dealerships have no way to identify the problem unless they can replicate it. That would be the beginning anyway. Some serious effort needs to be put into this, again, it doesn't appear to be being addressed, and it will only get worse as the Jeep from 2012 on get older and get to the 60K range.
The contact owns a 2013 Jeep Wrangler. While driving 65 mph, the vehicle stalled without warning. After approximately five minutes, the vehicle was restarted and drove normally. The contact stated that the failure occurred often. There were no warning indicators illuminated. The vehicle was not towed. The vehicle was taken to bob caldwell Jeep Chrysler Ram (1888 morse rd, columbus, oh 43229, (614) 739-8871) where it was diagnosed that a new pump was needed. The vehicle was repaired for the failure three times. The vehicle was not included in a recall. The manufacturer was not made aware of the failure. The failure mileage was 90,000. The VIN was invalid.
The contact owns a 2013 Jeep Wrangler. While operating the vehicle, an odd chemical type odor was present inside the vehicle when activating the air conditioner or heating systems. The contact indicated that the odor would blow out from the vents and was present each time the defroster was used. The vehicle was taken to ron lewis Jeep (21145 rt 19, cranberry twp, pa) to be diagnosed, but the failure could not be duplicated. The dealer flushed the air conditioning system, but the failure continued to occur. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 100,000.
- Canonsburg, PA, USA
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P0302 misfire cylinder 2. P0300, P0304 & P0306 Jeep/Dodge is very aware of this cylinder issue and has a service bulletin for several models. (journey, Wrangler, 200/avenger, challenger, charger, Grand Caravan, durango and Grand Cherokee). And they will not recall this part. The only way to know if you have the problem is the service light indicator. So you car will not start if it malfunctions. Of course they want you to only have extended warranty to possible help. As of right now they will not assist with the problem.
I was driving on an expressway keeping up with traffic when my engine just stalled. Luckily, I was in the outside lane and was able to coast to the shoulder. This has happened before. The first time, the dealer updated the software. The second time, the dealer replaced the power train module. In fact, the day I got it back from the dealer, it stalled again going about 25 mph. Then, the dealer calibrated the throttle. I was told if it happens again, call them and they will have it towed. This is what I did. It was at the shop the next day and they stated it started right up. They are keeping it there and will be driving it with hopes of duplicating the problem. I am lucky that I was able to coast the the shoulder and not get rear ended by another vehicle.
My 2013 Wrangler unlimited has recently started to stall while driving. It happens randomly, 4 times in the last 3.5 months - the latest was today and yesterday. It starts again after sitting about 5-10 minutes or disconnecting the battery and seems to drive fine otherwise. No lights go off, it just dies and I loose power steering. This has happened in lower gears as well as higher. The dealership states they have never heard of this problem and advised me that they would not be able to do much since no dash lights go off. I have bought a code reader and no codes are thrown. It happened while driving on a major highway doing 65-70 mph while in the middle lane. The car literally just shuts off with no notice. My family could have been killed! in short...car was moving then shut down for no reason.
My Jeep Wrangler is stalling and once I get it restarted the transmission will jerk when shifting. I have taken it to my local Jeep dealer and they were not able to locate the problem. When this happens the check engine light is not coming on so they can't diagnose it. This typically happens when in reverse or when coming to a stop in drive. This has happened several times in traffic. I am afraid this will cause an accident. The reason I took it to the dealership, I was in traffic at a stoplight and it stalled on me 5 times before I could get it to keep running. This has also happened when sitting still and idoling. I love my Jeep and have wanted one since I was a kid. I was very disappointed that the dealership was not able to fix the problem. I found online where 2017-18 models were having this same issue. My Wrangler is a 2013 sport unlimited. I think you should consider looking into expanding this recall to include older years. I am asking for your help to fix this issue in my Jeep. Please advise my local dealership of how to find and fix the issue. Please help before an accident is caused by this problem.
Both times my problem occurred I was driving down the highway at about 70-75 mph and the sway control and check engine lamp would both illuminate. The vehicle would go into power derate mode and you couldn't accelerate. Hooked a diagnostic code reader to the vehicle and found Chrysler trouble codes P0369, P2638, and C121C. Had to do with camshaft sensor, and transmission torque request being denied. I took it to the dealership and they couldn't find any problem. I have found multiple people on online Jeep forums that have had the same issue occur. The dealership just had me go and pick up my vehicle exactly as it was when I brought it in. Hoping to find out if anybody had this issue and actually got it fixed. Had this issue occur twice. One time was the day that I bought the vehicle 7/28/2018 and the second was on my way to the dealership on 7/31/2018.
My vehicle has been broken into more than 5 times in the past 6 months and I have all these people following me around on every location I am while serving my mail route...I spent over 2500 on sensors and wiring but my vehicle continues to flash check engine lights and chimes constantly while driving down the road. I am very concerned the computer system has been compromised several different occasions and I have went too 2 different Jeep dealerships and both are pulling different codes on the exact same day.the codes were reset I drove 25 miles to the next dealership when all sorts of lights started flashing and the engine lost power. I got to the next dealership that pulled codes and said nothing was happening. I even had a person contact me from one of the dealerships telling me to come in for a service part that I had not confirmed to be ordered. My fear for my safety is of high concern if someone is deliberately trying to sabotage my vehicle.
Twice my vehicle's engine has simply turned off while driving. Both times were at low speeds. The first time I was in reverse in a parking garage. The engine simply stopped. All the lights still remained on. I thought I must have put the car in neutral by mistake, but have had this car for 3 years and have never donee that before.. turned the car off and back on and went on my way. There were no indicator lights on before or after this incident. The next day I was turning at an intersection and the car engine again completely shut off. There were no warning lights at all to show the vehicle had an issue. And there was no way this was a mistake on my end. Then the engine would not turn over. I was stopped in the middle of a traffic intersection. It was not on a main road, but still on an active road, where in the span of 5 minutes 50 cars must have driven by. It was dark out and I am lucky there was good lighting in the area. Someone helped me to push the car out of the intersection. All the lights continued to work. After 20 minutes, the car started again. I brought the car into the dealership today. They tested the vehicle and found no codes or errors that popped up. They had no idea what to recommend. But now I am fearful to drive my car less I find myself in an even more precarious situation than before. The fact that this issue is unidentifiable is unacceptable. Further below there is a link to a website, carcomplaints.com, where it is possible the issue has been identified as being associated with the crank shaft.
Driving down interstate, check engine soon light, and traction control light come on, vehicle loses power, decelerates on its own. Cruise control stops working. Have to almost floor gas pedal to keep power going to vehicle. Vehicle then randomly has small burst of acceleration on its own. Occured while driving down I-10. Occurs randomly while driving, without warning. Almost caused a major accident between myself and a semi, while my kids were in the vehicle.
I bought this 2013 Jeep not even two years ago and I've sank over 8,000 dollars in repair into it. Their should be a ton of recalls on these Jeep around the same year. I'm a mail carrier and my first route was all paved roads. This had nothing to do with delivering the mail. These Jeep are junk and Jeep won't take initiative for it. The traction control and check engine light stay on. Every time it's been fixed it's been cam shafts, rocker arms, cam shaft sensors, steering sensor, clock spring, and wiring harness. It shouldn't have to be fixed that many fines and continue to happen. These Jeep should be able to withstand more being made for postal vehicles. Every carrier or person I know with one has the same exact issue. When those lights come on the Jeep literally loses all power, it still runs but ticks and sounds like it is about to blow up. The vehicle does it while sitting and driving. It's got a constant tick too. It's been to surrounding dealerships and I get told the same thing. I pay 500 dollars a month for a piece of crap. Jeep needs to take responsibility for this. Their are law suits against them, and I have no doubt the customers will win. Something needs to be done. This is America, we work our butts off to pay for something Jeep is responsible for, its not right.
Heater core clogged.radiator sludge leftover from casting sand in cylinder heads circulated thru heating and cooling systems cause sand to settle in radiator and clog heater core
Oil filter housing, cracked resulting in loss of large amounts of oil, engine has 82,000 miles and oil has been changed every 3000-3500, using manf recommended oil and filter. Started leaking large amount of oil and burning smell, dealer stated that the oil filter housing was cracked due to over tightening of oil filter cap. This is not true, have for the last 4 years used a torque wrench to the manf specifications printed on the oil filter cap. Reviewing this on the internet and sees to be a common problem on the penstar engine which changed from bottom mount to top mount oil filter. Many others have had the replacement covered under the 100,000 mile warranty but this local dealership states it was user error and refuses to cover. Would like for NHTSA to review the number of issues other Jeep have had with this part breaking, as dealer warned this is a potential fire hazard with the oil leaking.
The contact owns a 2013 Jeep Wrangler. While driving various speeds, the vehicle stalled without warning on several occasions. Performance Chrysler Dodge Jeep Ram centerville in centerville, Ohio was made aware of the failure and replaced the power control module, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available.
The contact owns a 2013 Jeep Wrangler. While driving at 70 mph, the check engine indicator illuminated on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed that there was a misfire on the number two cylinder, and the coil and sport plug needed to be replaced. A service center repaired the vehicle, but the failure recurred two years later. The dealer information was not available. The vehicle was repaired again. The manufacturer was contacted and was unable to provide assistance. The failure mileage was 70,000.
A D V E R T I S E M E N T S
- Cusseta, AL, USA