This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair because the part was not available. The manufacturer was also made aware of the problem however, declined to provide part availability information to the contact. The contact was concerned because the vehicle was exhibiting an abnormal reduction in transmission power. The failure mileage was 60.
On Friday March 14, 2014 I was driving with my 1 year old daughter on harmony church road (route 704) on my way to my son's elementary school. My daughter was in a car seat in the back seat, directly behind the passenger seat. While en route, my 2013 Jeep Wrangler unlimited hit drifted to the shoulder of the road and the passenger side front tire was pulled into soft mud. I lost control of the vehicle. My vehicle was pulled to the right shoulder of the road and I went off the road. The vehicle struck a tree and various bushes. The loudoun county sheriff"S department and loudoun county fire and rescue responded to the scene. My husband and I recently put larger tires and rims on the Jeep and a 3? lift kit. My husband commented that with the larger tires and the raised height, the Jeep was more difficult to control on the road and I had noticed the vehicle visibly ?wander? on the road when I had followed my husband while he was driving the Jeep. The sheriff?S department called my husband at home and he responded to the accident scene and took our daughter. I sustained injures in the collision, but my daughter was unharmed. The Jeep"S airbags failed to deploy and I sustained a fractured nose, facial lacerations, facial contusions and a contusion to my sternum. I was taken by ambulance to leesburg hospital at 224 cornwall street.
The contact owns a 2013 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering ) but was informed that the parts were not available and that the dealers were only receiving two recall repair kits per month. The contact felt that since the failure was reported in June of 2013, there should have been an adequate remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that he was very concerned for his safety since the parts for recall NHTSA campaign number: 13V234000 (power train, steering) were still not available. The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not exhibited the failure. The current mileage was 18,000.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available and the manufacturer was only issuing one repair kit every 14 days. The manufacture was not made aware of the problem. The vehicle was repaired. The contact had not experienced a failure. The VIN was not available.
- Cheraw, SC, USA
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2013 Jeep Wrangler. Consumer writes in regards to transmission oil cooler tube recall. The consumer stated she received the recall letter in October 2013. To date, the parts are still not available.
The contact owns a 2013 Jeep Wrangler. The contact stated that he received notification of NHTSA campaign number: 13V234000 (power train, steering ) in November 2013. The contact stated that he attempted to have the vehicle repaired but the parts were not available. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. Updated 05/12/2014
I received a safety recall notice N28/NHTSA 13V-234 for the transmission oil cooler tube in Oct. 2013. 5 months later I'm still being told by my dealer that I'm on a waiting list to have this taken care of. I don't know what the NHTSA's definition of remedying this defect within a reasonable time is, however, 5 months definitely seems excessive to me for a recall that states "the loss of transmission function may increase the risk of a crash".
Received notification from chryslersafety recall N28/NHTSA 13V-234 notification reports transmission oil cooler tube can can wear and leak and cause a fire-notice was October 2013-have contacted zappone Chrysler in clifton park, NY & Chrysler hot line repeatedly to have this corrected-today the dealer again told me sorry we get about one kit every 2 weeks from Chrysler. If Chrysler cannot repair immediately I would want them to take the vehicle back & refund our payment.
The contact owns a 2013 Jeep wranger. The contact stated that she received notification of NHTSA campaign number 13V234000 (power train, steering) and was informed by the manufacturer and dealer that the part was not available. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Jeep Wrangler. The contact stated that she received notification of NHTSA campaign number: 13V234000 (power train, steering ) in January 2014. The contact stated that she contacted the dealer to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
2013 Jeep Wrangler. Consumer writes in regards to parts not available to complete transmission oil cooler tube recall notice. The consumer stated it has been over 6 months.
The contact owns a 2013 Jeep Wrangler the contact stated that NHTSA campaign number: 13V234000 ( power train ) had exceeded a reasonable time for repair the contact received the notification six months prior. The manufacturer advised the contact that the tube cooler was on restriction and the dealer placed the contact on an indefinite waiting list. The vehicle did not experience a failure.
This website system does not seem particularly well-suited for this feedback. I have received repeated recall notices from Chrysler regarding the transmission cooler tube. NHTSA 13V-234. On those forms, it requests that we log onto safercar.gov if the dealer fails to repair the defect within a reasonable time. I cannot find any place to register that complaint except here. I have received a series of harcopy mailings between perhaps September 2013 and current (Mar 2014). They suggest I call a local Jeep dealer to schedule a repair. Each time I call the service department of the local Jeep dealer, I get a different response, such as "we only have enough parts to repair vehicles on the East coast first. We will eventually call you when we have parts available to repair yours in Colorado" the next time, the dealer said they still don't have parts, and that I must just keep calling back every week or so to see when they arrive. The third time I called they assured me that Jeep will call me as soon as they are available. The fourth time the local dealer said they had no mechanism to contact me when parts become available, and the burden was indeed on me to keep calling. What a stupid system. My daughter also has a Jeep (a 2003 gcherokee). She has undergone similar hassles with parts not being available for more than a year for a recall. Each time she calls it is a different story. I don't know what the NHTSA believes is a "reasonable time". but it seems stupid to keep mailing me hardcopy recall notices if Jeep doesn't have the parts or ability to make the repair. And when I call Jeep, they should have a true and consistent story about what I need to do to get the repair completed.
TL- the contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable estimated date for when the contact?S vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd
Received safety recall notice N28 / NHTSA 13V-234 transmission oil cooler tube which affects some 2012 and 2013 Jeep Wrangler vehicles equipped with an automatic transmission. I contacted our Jeep dealer right away and the response I received from them was there is a national backorder on the part in question and they have no idea when it will be available. I had them place me on a list that extended into 2015 for replacement when and if they get the part.
Was informed in September of a recall on the transmission oil cooler tube coming in contact with the power steering fluid return tube. Causing a loss of fluid, loss of transmission function increasing the risk of a crash. Every time I call they say they have no parts to fix the problem. It has been months and they keep saying the same thing. Safety recall N28/NHTSA 13V-234.
TL-the contact owns a 2013 Jeep Wrangler. The contact received a recall notification of NHTSA campaign id number 13V234000 (power train, steering) and stated that the vehicle have not been serviced under the recall because the needed part would become available until thirty eight weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that the manufacturer did not have the parts required to complete the recall repairs under NHTSA campaign number: 13V234000 (power train, steering). The dealer was initially contacted to secure an appointment for the repairs, but the dealer was unable to provide a time for when the parts would become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
2013 Jeep Wrangler. Consumer writes in regards to parts not available to complete transmission oil cooler tube recall notice. The consumer received the recall notice, last summer. As of February 13, 2014, the repairs still have not be completed.
A D V E R T I S E M E N T S
- Salmon, ID, USA