This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No heat! clogged heater core! grit and slime in dirty/discolored oem coolant (10 yr/150K mile rated). Never touched or added to, unless undocumented by dealer. This is our family vehicle that my wife/kids use daily, and it is about 10F here in vt right now. Very common Chrysler issue apparently and dealer does nothing but attempt to flush multiple times which does not solve the problem and is a huge inconvenience! I am still under 5 yr/100K powertrain warranty, since when is cooling system not part of power train? heat was reduced last winter, this winter virtually none. Dangerous to constantly clear the windshield with no defrost! this needs to be a recall
Is not shifting into gear while driving it-was told my another mechanic that is reading as a shift control module issue under diagnostic testing machine- should be covered by power train warranty- vehicle only has 69K miles- calling Chrysler Jeep
Stalls out when driving. Transmission jumps out of gear. Press on gas doesn't move. Happens out of now where. Very scary driving the vehicle. Took it to dealer and they can't "duplicate" the issue. I have did my own research and found this is a very common issue with this year of Wrangler. Many have had the same complaint and dealer couldn't duplicate. My issue here is that when you know that something is wrong with your car and the dealer can't duplicate the issue and send you on your way knowing this can cause an accident. I have found this below link with the same issue from other owners https://www.carcomplaints.com/Jeep/Wrangler/2013/engine/engine_stalls_dies_while_driving.shtml
Vehicle first started having issues moving into drive or reverse a couple of times. Vehicle then started stalling at traffic lights. Vehicle always starts back up, but sometimes does not change into drive immediately. Restarting/shifting into manual mode works. Vehicle finally started losing power intermittently while driving/accelerating causing it to jerk significantly while driving. It mostly happens at lower gears while accelerating from stop.
Jeep keeps shutting off while driving. Recently replaced the cpm and tipm. Issue still happening. Local dealership will not assist unless it throws a code...
- Tyrone, PA, USA
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The contact owns a 2013 Jeep Wrangler. While driving, the vehicle lost power. Occasionally, the vehicle would restart. The failure occurred on numerous occasions. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. Updated 01/26/2017
My new to me, but still under factory warranty, Jeep Wrangler sahara 2dr, caught fire and burned the day I got it. It had been driven 250kms from the Jeep dealer to me, then parked until the evening. I took it for a drive for about 40km without incident, parked, and had dinner with a friend. After dinner, I used the remote start to test it, unlocked it, and got in and drove off. I stopped at a store a minute up the road, left it idling, and came out to find my check engine light flashing. I cycled the ignition, and the light went out. I proceeded towards home, but two minutes later the light came back on, followed by a very loud bang, then then the smoke from the hood. I was travelling at about 10km/hr in a neighbouthood having just turned from a stop. My vehicle came to a stop, my passenger and I jumped out, called 911, and watched as a fire coming from what appeared to be the passenger side, with something dripping and burning as well, consumed the front of the Jeep. I notified the dealership and Jeep Canada but have yet to receive responses. Insurance deemed it a total loss. I'd owned the vehicle for 8 hours. It had 50,000kms on the odometer, and one outstanding recall (14V-631) that wasn't done prior to delivery to me.
When routine maintenance was being performed at the dealer the transmission case broke around a portion of the case where one of the transmission oil pan bolted on. One of the mechanics commented that this portion of the transmission case appeared thin. The transmission case was sent back to the factory by the dealer. I believe this failure of the metal of the transmission case is dangerous due to this being a "trail rated" vehicle and being intended for exposure to off road conditions and this part failure being especially dangerous under these conditions and, of course, if it were to fail in regular driving. It is my belief that if this failure were to occur while driving the vehicle could loose power and thus loose control and under off road conditions could create a very precarious and especially dangerous condition.
I was in motion driving my Jeep rubicon off road in 4WD high and was heading down a steep slop and while shifting my 6 speed manual transmission from 3rd to 2nd the gear shift arm pulled of its mount. Due to the shift arm assembly coming off, I missed 2nd gear and ended up stuck in neutral. Before I realized exactly what happened I had traveled about 20 yards freewheeling. Due to the speed increase I had to apply my brakes which then caused the Jeep to slide sideways. I was able to gain control and ride the brakes down to the bottom of the slope where I investigated what happened and then had to make temporary repairs as I was stuck in a ravine with no easy way out. After a couple of hours attempting to get the shift assembly reinstalled I was able to drive out of the ravine and back to camp to improve the temp repair. I did not drive the Jeep again that weekend until I was ready to head home. I drove it the 280 miles home with the temporary repair in place.
Jeep randomly stalls and engine dies while driving. Jeep has replaced O2 sensor, PCM and tipm. Problem is still occurring. Very dangerous to drive not knowing when the engine will quit working. Problem started occurring around 45000 miles and is still occurring
Vehicle stalls at random times but most often when putting into reverse after sitting for a while. It has stalled while driving on major roads which could have been life threatening. The transmission also shifts very jerky at times for no real reason. The windshield wipers will come on randomly and usually seem tied to turn on the turn signals which happen to be on the other control knob. Lights will dim on nav/radio when windshield wipers are turned on. I would say there is an obvious electrical/computer issue that must be causing these things to happen. I have read hundreds of similar complaints.
2 issues with my 13 Wrangler unlimited 1st... engine temp gets up to about 80 percent of the guage. I have had it in 3 times they replaced the water pump twice and still same issues. They have replace thermostat coolant flush ect. The dealer connot find out whats wrong. I have resorted to adding a secondary coolant fan and it helps a bit but its still a problem ive had since a year fater buying it. 2nd... the transmission(automatic) when going up any kind of incline it does not want to shift untill about 6K rpms. I have had it in for this also and dealer claims nothing they can find.
Transmission stalled on freeway going 65 mph. Lucky to be alive. Coasted off of freeway in nick of time. This should not happen, how many others have had this death defying experience.
The contact owns a 2013 Jeep Wrangler. The contact stated that the check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 28,200. Parts distribution disconnect.
The contact owns a 2013 Jeep Wrangler. While driving 40 mph, the vehicle jerked without warning and stalled. The vehicle was towed to a dealer, but was unable to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 04/07/16 consumer stated it is completely broke updated 05/29/18
My Jeep engine stalled completely. I was taking off from a stop light on a 4 lane highway and it stalled with no warning. I was able to roll to a side road. I waited 5 mins and I was ablet to start it back up, replaced what I thought was the battery. 3 days later was on a busy interstate in downtown miami and it completely stalled again. In the middle of a busy 6 lane highway, I was very lucky to get through the traffic and roll into the median. I waited 5 minutes and was able to start it again. Drove directly to dealership that said it will take weeks to fix. Also have issue with lurching transmission at between 1500 to 1600 RPM. It clunks into the next gear. Also, getting electrical issues with cigarrete lighter. When using a charger in cigarrete lighter the radio does not work, it becomes just static.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and 14V631000 (electrical system, visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While climbing a rocky grade in 4 wheel drive low, the transmission slips, pauses and slows down, then suddenly catches and lurches forward. This has become dangerious as we travel on narrow roads with drop offs. This has happened multiple times over the past few months.
Vehicle clipped/rubbed on a rock on the side of a public road while traveling approximately 30-35mph in a near straight line. No damage at all to wheels, tires, ball joints, control arms, or other bracketry. Axle housing cracked open and caused the vehicle to lose control as the steering system no longer can work from this break. Upon research of the Jeep Wrangler jk model axle housing failures, there appears to be many documented cases of the failure. Major automotive publications have written about the known weakness and failures of this axle housing and many aftermarket companies sell products to reinforce the axle housing. The damage to my this vehicle appears to be in the exact same place as others found online.
Purchased vehicle used in May 2015. I'm the second owner. On approximately Aug. 29, while driving and making a left turn from a stop, I heard a banging noise. The same banging noise happened about 1 week later (Sep. 3), but this time when turning right from a stop. I drove the vehicle home and inspected under the vehicle to check it out. I discovered that the upper control arms on both the driver rear and passenger rear sides were completely broken. Vehicle is still under 3 year 36/000 factory warranty and I also purchased an extended warranty. The dealer provided a "recall report" which came back clean. My vehicle has been parked since Sep 3. I am having it towed to a Chrysler dealership in a couple of days after parts come in for repair. This vehicle could have come totally apart had I been driving at a high rate of speed. In addition, the rear cv joint needed to be replaced. Updated 10/07/15.
A D V E R T I S E M E N T S
- Randolph, VT, USA