This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Safety recall N28 / NHTSA 13V-234 transmission oil cooler tube. Dealers (multiple), are unable to remedy within a reasonable time. Put on list on 10-10-2013 @ fitzpatrick Jeep ansonia, ct told 3 weeks, still no part from Chrysler. Put on list on 1-18-2014 @ wetmores Jeep new milford, ct. Told I am seventeenth in line for the part as Chrysler releases only 1 per week. This is unaccebtable. Thank you.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train, steering) and stated that the part needed for the repair was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Constituent is concerned about the length of time it is taking to replace a part on his 2013 Jeep freedom edition due to a safety recall from Chrysler. Recall # 13V234000.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified. There are no failures at this time.
The contact owns a 2013 Jeep Wrangler. The contact stated that he received NHTSA campaign number: 13V234000 ( power train, steering) in mid January 2014. The contact stated that he took the vehicle to the dealer for repairs but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact did not experience a failure.
- Jacksonville, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Jeep Wrangler. The contact stated that while attempting to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering), she was informed that the parts were not available. The contact felt that since the failure was reported in June 2013, there should have been a remedy available before January 2014. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that while attempting to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering), he was informed that the parts were not available. The contact felt that since the failure was reported June 2013, there should have been a remedy available before January 2014. The failure was not experienced.
The contact owns a 2013 Jeep Wrangler. The contact received a notice for NHTSA campaign number: 13V234000 (power train, steering) and the dealer failed to do the repairs in a timely matter. The contact did not feel safe driving the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure. The VIN was not available.
Safety recal N28 / NHTSA 13V-234 - transmission oil cooler tube, dealer cannot remedy this defect in a timely manner (may take 1 to 2 years) due to Jeep corporate requirements of only one part can be ordered by each dealer every 2 weeks. I am on a waiting list, but they cannot tell me when my problem will be fixed.
I keep taking my vehicle in for safety recall N28/NHTSA 13V-234 transmission oil cooler tube, but the dealer says they don't have the part, and to come back later. It has been three and a half months since I received the notice for the recall, and they have failed to inform me when they have the part, and to fix it. The dealer is: Farrish dealership in fairfax Virginia.
We received the recall notice on 1/9/14 (N28) that our transmission oil cooler tube needed to be replaced. I called our dealer to make an appointment and be sure that the part was available. I heard back from the dealer that the replacement tube was on back order, that Chrysler was sending the parts to dealers in batches every three weeks, that I was now on a waiting list, and it could take months before I was able to have the recall repair completed, as Chrysler was not providing the part to its dealers fast enough. I was told to call back every three weeks to find out my wait list status. When I asked what would happen if my transmission went out before the repair, the gentleman on the phone said that I could sue Chrysler! if the NHTSA has required a recall by Chrysler, Chrysler needs to make these parts available quickly and, if I just received the recall notice, how can there be a waiting list for the part at my dealer?
The contact owns a 2013 Jeep Wrangler. The contact stated that she received a recall notice for NHTSA campaign number 13V234000 (power train, steering) and was informed that the parts were not available and it would be approximately four years before her vehicle could be repaired with the current distribution schedule. The manufacturer was contacted about the issue. There are no failures at this time. Updated 2/11/14
The contact owns a 2013 Jeep Wrangler. The contact stated that he received notification of NHTSA campaign number 13V234000 (power train, steering) and was informed that the parts were not available for the repair. The manufacturer was contacted about the issue. The contact had not experienced a failure. Updated 02/11/2014
The contact owns a 2013 Jeep Wrangler. The contact stated that he received notofication of NHTSA campaign number 13V234000 (power train, steering) several months ago and was informed that the part was not available. The manufacturer was not contacted about the failure. The contact had not experienced a failure. The VIN was unavailable.
I received a recall on the transmission oil cooler tube for the above vehicle. The parts are on restriction and as a result can only be ordered every 16 days. They typical waiting list is 10 to 15 people which means I will be waiting at least 160 days for this repair. The recall acknowledgement began in June 2013. The company has had 6 months to stockpile the parts necessary to make repair rather than send out the notice and then force customers to wait 6 months, possibly with a faulty vehicle, for the repair. This is unacceptable.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign id number: 13V234000 (power train, steering ) had exceeded a reasonable time for repair. The contact received the recall notification June 2013. The contact stated that the dealer stated that they were not repairing more than one vehicle per week. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed the reasonable time for repair. The dealer was contacted and stated the part was not available. The manufacturer was contacted and stated the dealers were provided one repair kit a week. The vehicle was not repaired. The contact stated that she had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notice three months ago and the manufacturer stated the part was not available for repair. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact stated that he received a recall notice for NHTSA campaign number 13V234000 (power train, steering) several months ago and was informed that the parts were not available. The manufacturer was contacted about the issue. The VIN was not available. There are no failures at this time.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and the part needed to repair the vehicle was available. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Naugatuck, CT, USA