Horn and all other steering wheel functions don-??t work. Appears to be clock spring

- Chicopee, MA, USA

N/a

- Jber, AK, USA

I bought a 2012 Jeep Wrangler with 97,000 miles on it in December 2022. It was brought in for service due to some issues with the dash screen lighting, right blinker, and the heater. They first told me that all parts were on back order. I looked up the parts myself as I have a wholesale account and I showed that they were not on back order. I let them know this and conveniently, they were able to get all parts within a week. They called me when the vehicle was done for repairs and when I was driving it home, I noticed that the odometer was off by 23,000 miles. When I drove my vehicle home after having work done, it was at 74,355 miles. The dealership told me to bring it in right away. I brought it in the next day at 4:30pm. After a week, they told me that Chilson's Jeep dealership gave them the wrong information when they were replacing the cluster for the dash lights and they did not reprogram it correctly. They asked me how long I was planning on keeping the vehicle because if I kept it for a while, then I would be okay if I went over the initial 97,000 miles and no one would know. They also gave me the option for them to buy it back. This was on 1/9/23. I called them on 1/11/23 and told them I did not want to keep the vehicle as it was a liability and illegal to roll back an odometer in a vehicle and the title would have to be changed along with other risks that are incorporated with it. I talked to my insurance company and other dealership owners in the area and no one was comfortable with me keeping the vehicle due to legalities and risks associated with this. Chippewa Valley Mazda Sales Managers Adam and Nariah both told me they would only give me the purchase price and would not pay for anything over that. If they bought it back then I would need to come in with the vehicle and a check for over $6,000+. There is an open DOT Investigation on this. Adam stated today, 1/16/23 that they need my vehicle off their lot because it can't stay there and the loaner back

- Chippewa Falls, WI, USA

I had bought the car from the dealership with 34,000 miles on it and when I drove it home over 500 miles away I noticed the heater started blowing cool air on the driver side. The passenger side worked fine. As days went by it got worse and the driver side now completely doesn't work. But the passenger side does. I googled this and found hundreds of people saying the same thing. Most people pointing to the heater core and that something blocks one of the outlets. My local Chrysler/Jeep dealership wanted to charge me for a diagnostic test to see what the problem was. Apparently other people had this problem with even less miles on their Jeep and also less than a year after buying the Jeep. It's very frustrating knowing I have a very lightly used vehicle with minimal mileage with this kind of problem. The problem happens while driving and stationary while idling.

- San Diego, CA, USA

Clockspring going out, controls on steering wheel and horn not working plus no part available under the part # 05156106ac. Now traction control light is on and won't clear.

- Ardmore, OK, USA

Air bag light going on and off intermittently. Everything say clockspring issue from all I have read online. However, for some reason, left handed models not covered.

- Leesburg, GA, USA

My 2012 Jeep Wrangler sahara unlimited 6 speed manual transmission suddenly started violently popping out of first gear. It is very random and unpredictable making it even more dangerous. I could be pulling out into a busy intersection, taking off from a stop sign/ light or pulling out from a parking space into traffic and my shifter will suddenly jump out of first gear into neutral, causing the car to lose all power. There is a loud sound and a feeling of scraping like the gears are being stripped. The steering also gets very shaky even at low speeds (approx 40 mph) in the same way it would at a high speed when in need of a high speed balance. This is my 3rd Jeep Wrangler, all of which have had manual transmissions (a 1989, 2004 and this 2012). I've driven manual transmission vehicles and sportbikes since 1989 from Toyota and Honda to Volkswagen to Suzuki and yamahas and I've never experienced anything like this, never even burned out a clutch, so I can rule out driver error. I purchased this 2012 brand new and had it build to my specifications because there were no manual transmissions available in the dealer inventory. I have found that 1000S of other Jeep owners with manual transmissions have had the same experience, narrowly escaping serious collisions when the cars jump out of gear and lose power. Jeep lovers are loyal and support the brand. It would be nice if Chrysler would be loyal to its customers and acknowledge the flaws in their manual transmissions, recall the old ones and change the design of the new ones before someone gets seriously hurt or killed.

- Washington, DC, USA

Air bag light is on, horn doesn't work, radio controls on steering wheel doesn't work. I'm sure it's the clock spring but according to recalls mine wasn't under the recall. Worked perfectly on way home from work, got in a few hours later to get dinner and nothing worked, air bag light came on and horn wouldn't work.

- Lenoir, NC, USA

After replacing battery (2 X) and having all battery cables thoroughly cleaned car will occasionally not start from parked position. Alternator and starter all pass tests as ok. Turns out win wireless module is faulty and needs to be replaced.

- Sherman Oaks, CA, USA

Attempted to start my Jeep on the street parking and the alarm went off, horn blaring, wipers and fluid on constant, all lights flashing, reverse lights on, and it would not start. Pulled the total integrated power module (tipm) and sent it out for repair. Was told the tipm was in complete failure and had to be replaced. Searched the web and found that 2007-2015 tipms should be recalled and it was rejected.

- Punta Gorda, FL, USA

The vehicle is stalling while driving or acting as if its going to cut off while in motion causing a very uncomfortable jerking motion. It also powers off and will not move until 3-5 minutes later regardless of what gear it's in. This vehicle has cut off on me numerous times while driving and has even caused me to be stuck in the road blocking traffic. I've contacted the dealership multiple times over the past few months and I also have diagnostic receipts that claim they can't find any issues with my vehicle when they inspect it. However, about a week ago I was watching channel 4 news and they reported a recall for 2011-2013 Jeep Grand Cherokee and durangos for engine stalling issues related to the fuel pump. I also find an article online related to this issue as well (https://www.usnews.com/news/us/articles/2019-11-21/Jeep-Dodge-SUVS-recalled-due-to-risk-of-engines-stalling). I would like for this issue to be investigated because it's a major safety concern.

- Jacksonville, FL, USA

Same case reported on Sept. 24/2019, incidend # NHTSA 11257650.

- Orocovis, PR, USA

2012 Jeep sahara radio stopped working. It cuts in and out (only static). Wipers goes off whenever it wants and now wiper fluid doesn't come out

- Skokie, IL, USA

Vehicle stalled while in motion on a highway. This has been a consistent issue for the last several years. I believe it first occurred in 2016. The vehicle will just stall on a city street, in a residential area, or even on the highway. Fuel was not related as it has happened on a full tank of gas or a quarter tank. It was taken to the Jeep dealership on multiple occasions (that has been documented) because of this dangerous hazard, and they were not able to replicate so it was never fixed. I even showed them video evidence 3 times. The vehicle just stalls randomly while driving (in the middle of high speed traffic). The RPM would just go to zero, and when trying to start the car back up, it would try to crank, but would not start. The car would have to be turned off for 5 minutes and then the car would eventually start again. This would occur at least 1/month for several months. The Jeep dealership replaced fuel pump, and checked other components as the engine light never turned on, and they could not find the resolution to this issue. This is a highly dangerous problem and seems to be very common among this model year Jeep, and Jeep continues to claim no fault. Someone could die if their car stalled on the highway with cars going 70+ mph. An experienced driver may be able to maneuver, but certainly an inexperienced driver would not. This vehicle was intended to be for a teenage child, but I could not knowingly give this to them having this unresolved issue. After much research, I believe it is a faulty or defective crankshaft position sensor, but Jeep refuses to acknowledge this and continues to say this is not the issue, yet the car has continued to stall on various occasions still. They should be liable for any serious injury or death that may potentially occur! I will be taking this vehicle to be repaired elsewhere after my own research and troubleshooting.

- Suwanee, GA, USA

I personally believe Chrysler is hiding information about the 2012 Jeep Wrangler. There has just been a recall for the exhaust system of the compass, Liberty and patriot. If also applied to a similar exhaust system on my Wrangler I could have avoided a $1600 repair for a new catalytic converter. Furthermore my Wrangler is burning a quart of oil every 750 miles. This is a very typical problem online. Chrysler has told me this is normal for my Jeep. At the dealership I purchased my vehicle (lahti's Jeep, leominster), Chrysler was supposedly going down to look at the same make model and year Jeep. Lahti's has told me they think Chrysler is dodging their calls. No mechanic has confirmed this amount of oil consumption is ok. Chrysler tells me its "normal." Finally, my Jeep has just started vibrating while stopped (in gear) while holding the breaks. The vibrating creates only a small rumbling noise but the vibrations are very evident sitting in the car or holding onto it. Chrysler has refused to put me in contact with a technician to discuss this issue because I do not pay for those services. Apparently buying a 30,000 dollar car does nothing but "allow you to drive the vehicle." The dealership (acton Chrysler jdr) was unable to diagnose the issue described. Chrysler refuses ownership over any of my aforementioned issues. There's inherent issues with the design of this vehicle. The check engine light codes received provide no logical explanation of the vehicles issues which makes it very hard for the dealership to diagnose. Although my Jeep Wrangler (you know Chrysler's top of the line vehicle) drives absolutely perfectly fine, it cannot pass inspection with the check engine light. Thus I am forced to leave it at the dealership as long as they want to charge the highest diagnosis fee possible. Chrysler needs a better repair manual and system updates to make repairs easier.

- Worcester, MA, USA

This vehicle caught on fire between the rear of the engine and the firewall on the passenger side of the vehicle. All fire suppression efforts failed and the vehicle burned to the ground. This vehicle had just returned from the dealership after being serviced for transmission problems. This vehicle a long history of mechanical defects requiring service, all of which was done at a Jeep dealership. Shortly before the fire began it looks like the vehicle started leaking transmission fluid. It was being operated at about 50mph on a paved roadway just prior to the fire. The fire was first noticed when pulling to a stop and parking after leaving the main roadway and pulling into a private drive of a residence. A trail of fluid was found on the main roadway beginning just prior to the turn into the driveway and ending at the Jeep. This Jeep had no modifications to the suspension or drive train and had stock size tires. The vehicle was up to date on all recall service work. I do not know what was the initial source of ignition but I did see transmission fluid feeding the fire.

- Marfa, TX, USA

My Jeep has the clockspring damaged and my horn stopped working and also the airbag light came on.

- Grand Prairie, TX, USA

Continuing issue with little or no heat being produced in the passenger compartment. This has been repaired four time in the past six years. It works for a few months and then the issue reoccurs. This effects the ability to defrost/defog the windshield as well as making the interior very cold during the winter months. Chrysler cannot fix the issue even with a tsb having been issued about the problem.

- Asburn, VA, USA

Heater stopped working, leading to lack of defrost and inability to clear condensation from windshield. Only cold air comes out of the vents. This appears to be a common and known problem with 2012 Wrangler Chrysler issued a star case S1207000008, but has done nothing to offer a fix. This is clearly a safety issue with winter coming soon in Michigan.

- South Lyon, MI, USA

My vehicle's heat is very poor on the driver's side which causes defrosting issues. I have had the heater core flushed but the issue still remains. During the flush I found what appeared to be casting sand in the coolant reservoir.

- Dodge, NE, USA