This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On my 2011 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2007-2012 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2008-2012 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying."
"takata recall" recently, on a dry, sunny, moderately warm day I was driving a normal speed on a normal road, downward sloping, at a low speed and the airbag warning light chimed and illuminated. It's been four days and the light remains on, and continues to chime. I have owned this Jeep for two years and have not had any collisions and the Jeep has not been offroad, nor did I have a child in the passenger seat, where an airbag may sense a small passenger. This is a very expensive repair from what I'm finding on forums but also a safety device in a vehicle that should be covered under a warranty beyond a standard 3yr/36K warranty. Seatbelts don't expire nor should an airbag in a vehicle.
The contact owns a 2011 Jeep Wrangler. While driving approximately 40 mph, the air bag warning light illuminated. The dealer diagnosed that the clockspring assembly failed. The VIN was not available. The maufacturer was notified. The approximate failure mileage was 64,800.
Clock spring is defective. The airbag light and warning chime comes on and goes off. The same part number was recalled on all 2007 Wrangler and 2008-2012 right hand Wrangler. However, the 2008-2012 left hand Jeep weren't included?
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light was illuminated. The contact also stated that the roof leaked into the vehicle, which created electrical failures. The vehicle was taken to a dealer where they replaced the stereo. The vehicle was not repaired. The failure mileage was approximately 20,000. Updated 05/24/16 updated 6/6/18
- Clinton, MI, USA
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I have a bad clockspring which has been recalled on right handed Wrangler for the same year but has not yet for the left handed Wrangler and it is causing my airbag light to illuminate while I am driving and while I am staying still and could affect my airbag from deploying when needed.
Continuing failure of electric clock spring/ cruise / horn systems. It has been to dealer 4 times and "fixed" and then re-fails within a short amount of miles. 6314, 9057, 10730, 18456 and is currently failing again(22000). Back to dealer as soon as I can schedule. I will first notice that the cruise control will not turn on and some times the horn will not work. However sometimes if I can honk the horn and then the cruise control will start working again; maybe for a few 100's of a few 1,000 miles. I am worry about the possible failure of the air bag if this keeps up. Please advice. My dealer keeps trying, but Jeep need to resolve! thanks. I will upload copies of my prior 4 service documents.
"on the 2011 Jeep Wrangler (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2011 Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2011 Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying."
I currently own a 2011 Jeep Wrangler that is experiencing some electrical issues. Currently the airbag light is on and there is a chime indicating such. This chime occurs approximately every 1 to 2 minutes. At about the same time the airbag light problem occurred, the other controls on the steering wheel such as the horn, cruise control and radio controls stopped functioning. I contacted Jeep (Chrysler) about the issue and was told they would contact me within 24-48 hours concerning this issue. Approximately 10 days went by and I had not heard back from Jeep. I contacted Jeep and was told that they will not fix this issue. I explained to them the safety concerns with not having a working horn and a questionable airbag. This did not seem to be an issue that they were to concerned about. I've been in law enforcement for several years now, and I cannot stress enough about the importance of having a functioning airbag. This is coming from some of the accidents that I have either witnessed or worked as an investigating officer. I have found through research that several earlier model (2007-2008) Jeep Wrangler have been recalled for similar issues. This is a recurring problem and I am sure you have received complaints on this issue in the past. This is my second Jeep and the company replaced the part that was causing the issue before. It was a 2007. This part is referred to as a clock spring and cost over $500 to replace. I would like for this issue to be addressed before someone is gravely affected.
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag clock spring wiring assembly can lead to non deployment of the front driver side air bag. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 11V528000 (air bags). The approximate failure mileage was 90,000. Updated 11/04/15
The contact owns a 2011 Jeep Wrangler. While shifting into reverse, the driver side air bag deployed without warning. The vehicle was taken to an independent mechanic who diagnosed that the clock spring and driver side air bag needed to be replaced. The vehicle was repaired but the driver side air bag was deactivated. The manufacturer was notified of the failure. The approximate failure mileage was 42,903.
The air bag light has been turning on and off, it is mostly on. The dealership told me it was the "clockspring" and it would be about $500 to repair. I declined to repair because I cannot afford it right now.
On my 2011 Jeep Wrangler rubicon unlimited (lhd) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.this has been a recurring issue and concern for many 2007 and newer Jeep Wrangler (lhd) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the Jeep Wrangler (lhd) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying.
The contact owns a 2011 Jeep Wrangler. While driving at an unknown speed, the air bag warning light illuminated. In addition, the horn and the cruise control became inoperable. The vehicle was taken to a dealer where it was diagnosed that the air bag clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 13V176000 (air bags). The failure mileage was 45,000.
The contact owns a 2011 Jeep Wrangler. The contact stated that there was a previous recall on for the right-hand drive vehicles. The contact's vehicle was a left-hand drive, which experienced the failure listed in the recall. The air bag warning light illuminated. The VIN was excluded from NHTSA campaign number: 13V176000 (air bags). The vehicle was taken to a dealer where it was diagnosed that the clock spring steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue. The failure mileage was unknown.
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning lamp flickered on and off. The vehicle was taken to an independent mechanic, who tested and received diagnostic codes B01 and B02. The vehicle was to be further inspected and diagnosed by an authorized dealer to determine the failure. The vehicle was not included in NHTSA campaign numbers: 13V176000 (air bags) and 11V528000 (air bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000. Updated 6/8/15 updated 06/11/15
While driving my Jeep from home to work, I was probably five minutes into the drive when my air bag light begins to ding on and off every couple of seconds. I was driving on the same residential street I always take to work and have never experienced any issues in the past. My vehicle is very well taken care of and is not abused like some Jeep. After work I was doing research as to what could cause the problem and the consensus seemed to be that if a Jeep was rained on your clock spring would soon go bad. I have removed both the top and doors from my Jeep, but the Jeep has never been rained on. My Jeep is garage kept and the only elements it has been exposed to is heat and dust. Also, I experienced this issue in January and I am in northern ut so this vehicle has not even had the top off within six months from the incident. [xxx] said they would be happy to look at the problem but that the average cost is around $500 (they seemed aware of the faulty part). After further research I have discovered the 2008 clock spring was found to be recalled but nothing later then that" I am confused how the same part can be recalled on the same vehicle but only for one year" Jeep promotes themselves as trail rated, yet I would argue they are simply novelty at this point with all fashion and no function (mind you this is coming from someone who does not even partake in off-roading). Lastly, aside from the obvious security concern it has been brought to my attention that this vehicle now will not pass safety and emissions testing due to mopar's failure I am now required to pay for their mistake. Please address this issue and help others in the future! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Air bag warning light comes on intermittently, and speed control works intermittently. Problem was diagnosed as a defective clock spring in the steering column.
My air bag light came on. I took my car into the dealer and they told me that the clock spring needed to be replaced. I found out that there is recall for the clock spring, but only on the right-hand drive Jeep. Have the left-hand drives been included in this recall?
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V361000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Cleburne, TX, USA