10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
49,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Wrangler seat belts / air bags problems

seat belts / air bags problem

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2011 Jeep Wrangler Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #59

Aug 162016

Wrangler

  • 50,000 miles

A D V E R T I S E M E N T S

The airbag warning light is on, but it appears it's actually the clockspring that is faulty. I don't actually know that it's the wiring that is faulty or the clockspring it's self, either way, a local dealership want $500 to fix it. With all the recalls on this particular part, this vehicle is not included in the recall. After market warranties won't touch it.

- Cottonwood, AZ, USA

problem #58

Nov 292016

Wrangler

  • miles
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Howard Beach, NY, USA

problem #57

Nov 232016

Wrangler 4WD 6-cyl

  • 67,000 miles
Jeep does not go into reverse. When in reverse it is like park.. all the positions are off and not what they should be. Could it be shift control. Also why wasn't passenger airbag inflator problem notified to Jeep owner " will a loaner auto be giving while Jeep is being repaired "

- Austin, TX, USA

problem #56

Oct 172016

Wrangler

  • 85,000 miles

A D V E R T I S E M E N T S

My 2011 rubicon left hand drive has never been in an accident and has an airbag light on.... I took it to the Jeep dealer and I can have the clock spring and wiring repaired for $810... this is a common problem as I was told by the dealer.....

- Sanford, MI, USA

problem #55

Jul 012016

Wrangler

  • miles
The contact owns a 2011 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Altha, FL, USA

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problem #54

Oct 032016

Wrangler

  • 91,000 miles
Clock spring recall S33 does not cover Jeep Wrangler 2011 left hand drive models! warning this is unsafe and a 10 on the oem's dfmea! unfair. This 2011 clock spring failure causes airbag light and same code as the 2007 - 2010 and 2011 right drive recalls. I have dealer repair receipts to prove. Why aren't the left hand 2011 Jeep jk Wrangler included in this safety recall? keep all your documentation and report to fca and to NHTSA if you have same issue to get reimbursement when they do recall the left hand model.

- Greenville, SC, USA

problem #53

Sep 232016

Wrangler

  • 57,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Wrangler. The contact stated that the clock spring fractured and caused the steering wheel functions to be disabled. The vehicle was not diagnosed or repaired. The failure mileage was 57,000.

- Spokane, WA, USA

problem #52

Sep 232016

Wrangler

  • miles
Takata recall waiting months for the repair of something that could cause fatal injury is an abomination! and it's still not available!

- Cape Coral, FL, USA

problem #51

Sep 072016

Wrangler

  • 70,000 miles
The contact owns a 2011 Jeep Wrangler. The contact received NHTSA campaign number: 16V352000 (air bags) however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The approximate failure mileage was 70,000. The manufacturer was not made aware of the failure. VIN tool confirms remedy not yet available.

- Birdsboro, PA, USA

problem #50

Aug 022016

Wrangler

  • 52,000 miles
2011 Jeep jku clockspring faulty why only 2007-2010 recall when all yrs are crap!

- Bonney Lake, WA, USA

problem #49

Jun 202016

Wrangler

  • 55,000 miles

A D V E R T I S E M E N T S

Airbag light comes on consistently and started about 55,000 miles. Dealer tested and says it is code B1B02. After researching online I saw where this has been an known issue for some time.

- Little Rock, AR, USA

problem #48

Aug 042016

Wrangler

  • miles
Takata recall we feel we cannot safely use this vehicle until it is fixed. When do they anticipate having a proper fix?

- Mandeville, LA, USA

problem #47

Jul 262016

Wrangler

  • 21,000 miles
Takata inflators. After calling Jeep Chrysler regarding the recall notification I was informed that the company does not have a fix, other than not allowing passengers. As they do not have a repair I inquired about the other options (buy back and trading for a non affecting vehicle) and was informed that Jeep Chrysler would not perform either action in accordance with the NHTSA guidelines. If companies are required to comply with federal guidelines, how can they arbitrarily chose not to honor them? we are a single vehicle home and now we cannot use it to Transport our family without risk of injury or death and Jeep Chrysler has no repair in place and they will not accept a return or a swap to a safe vehicle.

- Barksdale Afb, LA, USA

problem #46

Nov 232015

Wrangler

  • 80,997 miles
The contact owns a 2011 Jeep Wrangler. While driving approximately 35 mph, the air bag warning indicator illuminated and the horn failed. The dealer diagnosed that the clockspring malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the VIN was not included in NHTSA campaign number: 16V288000 (air bags). The failure mileage was 80,997.

- Washougal, WA, USA

problem #45

May 012016

Wrangler

  • 79,000 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning indicator illuminated and the horn functioned sporadically. The dealer diagnosed that the clockspring malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 16V288000 (air bags); however, the VIN was not included. The failure mileage was approximately 79,000.

- Clayton, NJ, USA

problem #44

Jun 182016

Wrangler

  • 67,000 miles
Airbag light came on today 4:10pm 06/18/16 while driving at approx 55mph in traffic, straight interstate in Chicago, il and has stayed on. Stopped by a Jeep dealership to check codes (I was away from home dealership), service dept was closing but svc mgr scanned for diagnostic code - said it was an airbag code/ airbag malfunction. My dealership was closed. He turned off Jeep and turned it on again while stationary in Jeep dealership service dept, warning light came on again and stayed on all the way home, approximately 2 1/2 hrs or 150 miles. I received 2 emails on May 27, 2016 from NHTSA re: Airbag recalls on Jeep Wrangler but my VIN/model wasn't listed.

- Bloomington, IL, USA

problem #43

Sep 132014

Wrangler

  • 55,000 miles
For the past 2 years the passenger airbag light has been illuminate on my dash. I do not know why this is. It turns on/off randomly wether someone is sitting in the passenger seat or not. Additionally for the past 3 years or so the functions/buttons on the left side of the steering wheel go in/out of function. For the most part they don't work 99% of the time. It doesn't affect the driving or anything dangerous but it is annoying that these buttons don't work most of the time. As far as the passenger airbag light, this concerns me should there be some sort of accident. I have looked into this and people have spent a good amount of money and the light still is on. I saw that in June, 2015 and investigation was started regarding this and wanted to put in my two cents. I hope that a solution is found for this.

- Portage, MI, USA

problem #42

May 162016

Wrangler

  • 160 miles
Clock spring failed causing the airbag to stop functioning. This has already been recalled in the 2011 right hand steer vehicles and in the 2008-2010 model year left and right hand steer Wrangler apparently it is still a problem

- Acton, ME, USA

problem #41

May 232016

Wrangler

  • 81,000 miles
My airbag light came on in my 2011 Jeep rubicon. A recall was issued two days after I called both Chrysler and by dealership complaining about my issue. I was told that I was basically on my own to cover the cost of the replacement clockspring. Recall information "(fca us llc) is recalling 394,258 model year 2007-2010 Jeep Wrangler jk vehicles manufactured March 2, 2006, to August 13, 2010." This does not cover my 2011 Jeep which was manufactured September 2010. A month from the cut off date. My Jeep has the same engine as the the 2010S unlike the later build 2011 Jeep. It also has the same exact clockspring as well.

- Lehi, UT, USA

problem #40

May 042016

Wrangler

  • 83,454 miles
The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated sporadically and chimed. The chime indicated that the air bag needed to be deployed; however, the air bag never deployed. The contact took the vehicle to the dealer where it was diagnosed that the air bags clock spring failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The manufacturer stated that the failure was related to NHTSA campaign number: 13V176000 (air bags). The manufacturer stated that because the recall indicated a right-hand drive and the contact had a left-hand drive, the repair was not covered under the recall. The approximate failure mileage was 83,454.

- Essex, MD, USA

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