This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Jeep Wrangler unlimited, vehicle pops-out of first gear during acceleration. This causes dangerous loss of power and endangers occupants. Sometimes resists being placed into first gear.
The 2010 Jeep Wrangler was repaired October 26th by a Chrysler dealer for 6 speed manual transmission popping out of first gear. Approximately 30 miles after repaired, the same condition reappeared. Since 10-28-11 it has popped out of first gear 5 times for an average once every 68 miles. This is a serious safety issue that needs to be addressed. This is not an isolated incident with Jeep Wrangler that have a 6 speed manual transmission even though Chrysler says this has never happened before. The dealership can never recreate the condition when they drive it in the parking lot so they say there is nothing wrong. The Jeep first popped out of first gear on August 31, 2011. We filed a compliant, #10425283, but felt since it is doing the same thing after a repair it should be filed again. Someone has to demand that chrsyler admit there is a problem and correct the issue.
The contact owns a 2010 Jeep Wrangler. The contact was driving 10 mph when the transmission slipped from first gear. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure who did not offer any assistance and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was 7,400 and current mileage was 7,800.
Letter re the problems experienced with a 2010 Jeep Wrangler feels that vehicle falls under the new car lemon law (entire package not imaged, forwarded to nvs-200) the consumer stated there have been repeated attempts to repair the vehicle. However, the vehicle remains defective. The consumer stated the vehicle was running sluggish and burning oil, but no leaks were found. The problem went on for several months. The consumer believed the engine was defective, but the dealer would not approve a new engine, so they kept replacing parts. The vehicle was eventually returned to the consumer, with the same problem. The dealer checked the engine again, and discovered it was burning 1 quart of oil per hour and it was determined the engine needed to be replaced. The hard top was leaking and ruined the carpet. The starter was defective. Also the transmission was exhibiting a burning smell, it would slip and wouldn't go into gear and the fluid was no longer the correct color. Also, the temperature gauge rose just under the overheating point. The radiator cooling fan was defective. Also, there was a grinding noise coming from the transfer case.
With increasing frequency, my Jeep jumps out of first gear while accelerating away from a stop. Even with my hand on the shift lever, holding my vehicle in first gear, it will at times jump out of gear with a violent metal-on-metal collision sound. Several times this has happened when crossing or joining traffic at an intersection, and is very dangerous.
A D V E R T I S E M E N T S
- Highlands Ranch, CO, USA