This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After backing out of parking space, stopping and placing Jeep in drive, vehicle continued to move in reverse. Dash display continued to indicate car was in reverse. Vehicle was placed in park and the ignition turned off. Vehicle would not restart. Tried disconnecting battery but did not reset. Also tried the manual override, which did allow shifting to neutral, however vehicle would still not start. Display continued to show vehicle in reverse regardless of shifting to different gears. This could have been a dangerous situation, with potential for injuries to those in the parking lot. Also, could have resulted in an accident had it occurred at an intersection or other location. Why is this not a recall? this seems to be occurring in many Jeep/Chrysler products based on vehicle forums.
Jeep Wrangler 2dr sahara (lhd) manual transmission. Vehicle jumps out of 1st gear and goes into neutral with a loud bang. This has happened numerous times. I found out that you have to push the stick into 1st gear real well and the problem stops.
While driving down the road at approx 45mph, the Jeep began to shake/jump uncontrollably for no apparent reason. We took it into the Jeep dealer from whom we bought the vehicle. He tightened the track bar (??) and replaced the steering stabilizer. We explained to him that we were beginning a cross country trip, so he should check everything. A week or so later, we began the trip from Florida to California. Two days into the trip (East Texas), while traveling at highway speeds, we experienced the shake again. We had to top the vehicle and took it to the nearest Jeep dealership, driving on side streets at minimal speeds. The dealership replaced the upper and lower ball joints. There were already two Jeep in the shop with the same problem and while we were there, another person came in with the same issue. We then continued our trip. Two days later, in California, we again experienced the shake while traveling at highway speeds. Again, we took the car to a Jeep dealer who said we needed to replace the steering stabilizer. We told him it had already been done. He noted that the stabilizer that comes as standard equipment with the Jeep is not robust enough and that most Jeep will experience this problem if not upgraded. We also reported this sequence of events to Jeep. We have since researched this issue on the internet and have found the problem is know as "death wobble" and seems to be quite prevalent.
The Jeep broke the cotter/ safety pin [xxx] of the 4X4 shifter case. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This vehicle is equipped with a 6 speed manual transmission. When crossing a busy highway the shifter/transmission pops out of gear with such force as to feel like you were struck from behind. It also leaves you dead in the water so to speak, with traffic coming at you. This was the 1st of several incidents like this that has happened. Though these incidents happen at low speed they pose the threat of injury or death from being struck while your vehicle is out of gear. I reported it to the selling dealer it came from who referred me to amoco transmission to have it looked at under warranty. Ammco referred me to go to a Jeep dealer because there is a tsb concerning this problem. Once again I contacted the selling dealer I purchased it from to see how they wanted to proceed. They contacted the local Jeep dealer and were told that yes Chrysler knows of the problem but it is nothing they're fixing under warranty. This issue should be a recall before someone is injured or killed. I have checked online and found that apparently this is an ongoing problem that many others have and are going through with their manual transmission equipped Jeep Wrangler.
- Laurel, DE, USA
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The clip that connects the floor shifter cable to the automatic transmission came off. I was stranded! had my Jeep towed to an auto repair shop that re-installed the clip that was not installed correctly at the factory. $123 later. I think Jeep owes me$123.
While pulling out from a stop the vehicle will pop out of first gear violently. This has happened to me while pulling out on a busy highway, where I have been nearly hit. After doing some research online I have found multiple complaints on this issue and a tsb the Chrysler has issued.
I have a 2010 Wrangler rubicon, manual tranny that pops out of first gear on occasion. There are numerous forums with complaints I found youtube videos showing the problem as well. I inquired about a year ago when under warranty and told no recall and no " problem" it did it last night going through an intersection (left turn) which becomes a safety issue when the Jeep ceases to travel and I get T- boned.
I was coming back from lunch break and was getting ready to pull into the parking space at work, when I shift the shifter back to neutral... the shifter broke off. It looks like the welding job was not to standar. From my visual inspection of the welding I can see air pockets. Luckly I was not on a highway or else this could have turn ugly for me.
Submission from constituent re 2010 Jeep recall notice from Chrysler. The consumer stated she has made several attempts to get her vehicle fixed, but the dealership would take a look at the notice, and say they would get back to her.
I am having major problems with over drive shaking and not running right at all. My Jeep will kick itself in neutral and flash the prndl lights kick the check engine light on when you are driving. S done it at bad intersections trying to pull across the high way. I have had to a service shop and talked to many people trying to figure out what to do. It does not need a rebuild. So please give me info on any help what to try before it gets me killed.it is getting very dangerous!
Just bought the used Jeep. Pops out of 1st gear regularly (did it the first night I drove it home), so hard it forces the Jeep forward and feels like someone rear-ended me. I've nearly been rear-ended multiple times because pulling out at a parking lot or red light and folks behind me keep going and have to stop on a dime while I scramble to get it back into 1st gear. It now happens about 5 times a week. Took it to the dealership but they can't "replicate it" so it just keeps happening. There are multiple forums and websites online where folks have similar problems with 1st gear but Chrysler won't issue a recall.
Owner reports: Unexplained vehicle fire under normal driving conditions in a city road. (35-45 mph) 2010 Jeep Wrangler while moving, owner/driver noticed smoke coming out from the sides, front and inside cabin area, and the permeating smell of burning plastic and vehicle fluid(s). Immediately, the power-steering system lost functionality while owner tried to pull-over to the shoulder of the road. The vehicle failed to maneuver properly and with ease. Without any prior warning from vehicle the engine compartment area suddenly caught on fire while vehicle was still moving. Visible fire flames ensued from the hood area. Owner immediately stopped, turned off ignition and proceeded to use a fire extinguisher. That, when owner arrived at front of vehicle, he saw flames protruding from under the hood. Owner proceeded to open hood to fight fire with his own fire extinguisher. Owner had to, immediately, jump-back because hot oil/fluids (power steering, transmission coolant fluid) was gushing out in massive amounts. Despite owner's attempt to extinguish flames, the engines compartment area, kept burning up since an uncertain vehicle oil/fluid kept feeding the fire. (not gasoline) by now, electrical sparks were flying on burned out wires. Owner was sternly advised to retreat by police officers. Fire dept arrived and finally put out fire. Note: Prior to this fire, no vehicle trouble was present, nor evident. Dashboard instruments did not indicate to check engine. The temperature gauge was within normal range. No audible alarms or vehicle warnings were heard. Vehicle worked fine before incident. The dealer's maintenance records will show service performed 2 months before this incident. Vehicle was never involved in any type of car crash or accident. Chrysler group has claimed; "no indication of a manufacturing defect" -can nhsta please investigate this matter?
Bought a certified used vehicle from fairfield Dodge, crysler, Jeep in muncy, pa and in 4 months of owning this vehicle it had a recall on the transmission skid plate, engine light on due to broken sensor, in need of four brake rotors and brake pads. They stated that when they serviced the vehicle when they purchased it that the rotors were cut for the last time when they certified the vehicle for sale on the lot. And now four months later it needs $1,200 worth of repairs. They state that the esim was broken by me or someone that was under the hood and that I would have to pay for the parts but not the labor the same with the brakes. I feel that this vehicle should have never been front line ready or even certified with all these issues, they are very, very poor representitives of your brand. I did not buy a Jeep to have major problems within four months of purchase. Then when I arrived the day of service they no longer had my recall part they put it on another vehicle that came in before mine. I live two hours away from the dealership and they failed to do there job.
This Jeep has never been used for any type of off roading, yet it has a burnt smell coming from the transmission. It was taken to the dealer where it was checked however they could not determine what was causing the burnt smell and smoke coming from the transmission. It has now been checked a couple of times, where only an transmission oil change was performed because they never found out the problem. I can only hope I do not become a statistic, before the problem is found.
After traversing a national forest service road leaves collected between the transmission skid plate and the exhaust system. While driving at interstate speeds I was flagged down by another car to inform me that sparks were coming from under my Jeep. Luckily this was at night when the sparks could be seen. I stopped the vehicle and immediately discharged my fire extinguisher on the leaves. This only slowed the fire... cold water from a ice chest finally fully extinguished the fire. The debris was removed and the area was inspected with no damage noted. I was able to continue on my trip.
The recent recall by Jeep on the 2010 Wrangler does not fit the situations that have been occurring. Several owners have experienced spontaneous fires, and were not in any off-road situation that could have cause debris to collect on or near the catalytic converter. They were simply driving home from work, or on the highway. One owner, who contacted me, had 16 miles on it (2012 model), and had just picked it up from the dealership. It caught on fire on his way home. Another owner had 600 miles on it (another 2012 model) and it was sitting in front of his home. Numerous have not been on the 2010 models either. The debris that "collected" under my vehicle was not burned up in the fire, and not even in that same location. I believe that this "recall" is Jeep's attempt to bandage a larger issue they are hiding from the public. Video from my fire clearly shows a liquid (tranny fluid or fuel) pouring from the vehicle from the very beginning of the fire. My feeling is that it's a tranny cooler overflow problem, or a bad fuel line connection. Here is a link to the facebook page that I created for others to post their experiences. Https://www.facebook.com/jeepwranglersthatcaughtonfire.
Around 1,500 miles my brand new 2010 Jeep Wrangler "sport" with a 6 speed manual transmission popped out of 1st gear very violently - thought I had hit something. About every 100 miles or so after that incident, it will pop out of 1st gear into neutral - or - grind gears. It was happening so often, I contacted my dealer who told me it wasn't "a problem of Chrysler" maybe I wasn't driving it correctly. I started to "push" it into 1st gear with more attention, holding my hand on the shifter, this seemed to work okay, until one day, after I pushed it into 1st gear, it popped out so hard it almost broke my wrist! it seems to pop out of 1st several times a week now, driving around town (stop and go traffic); once it popped out of 1st so hard it went right into 2nd gear! its extra scary when it happens at a red light intersection and when I start to proceed, it will pop out leaving me without power in the middle of the intersection, with people behind me - I have to quickly throw it into 2nd because it won't go back into 1st. I have 23,000 miles on my Jeep now. I can confidently say it has happened over a 1,000 times!! I have started to "feel" when it might happen, while my hand is on the shifter, it seems to start to wobble - as if something isn't connected right. I have tried pulling it out of 1st gear when I stop, re-shift into 2nd gear/1st gear - doesn't fix it. I have tried to baby it, shifting softer, and even rev the engine and "peel" out - it doesn't matter, it happens no matter what I do. I'm taking it to a different dealer this afternoon, maybe they will listen to my plight. I will happily testify to a grand jury that this is a major problem with the 2010 Jeep Wrangler 6 speed manual transmission.
The 2010 Jeep Wrangler unlimited had been driven approximately 15 miles in stop and go traffic and for the ten minutes prior to the stop at the convenience store had been driven at highway speeds. The driver stopped at a convenience store for 5 minutes, pulled out of the parking lot, and approximately 2 minutes later the Jeep had flames shooting out from underneath the vehicle. The driver was able to get into an empty parking lot before the power steering failed and attempted to put out the fire with a fire extinguisher with no success. The Jeep was a complete loss at approximately 3000 miles. The only unusual behavior noted before the fire was that the vehicle stalled when put into reverse on 2 occasions. The Jeep was scheduled to go back to the dealer to investigate this problem but then burned to the ground. Investigation from the Chrysler rep and the insurance rep determined that the cause of the fire was due to "debris around the transmission".
A D V E R T I S E M E N T S
- Moore, SC, USA