This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radio head unit (display monitor) has failed. I can not use backup camera, safety and security alerts. This problem is common across all Jeep renegades. No recall has been provided. These units cost $2,000 to replace at the dealer.
Engine stalled (lost power) while driving on the interstate during rush hour traffic. I had to pull into emergency lane. This happened 3 times within an hour or so. We almost wrecked the car. Very scary and dangerous situation. I checked and there are no recalls with my VIN number. I-??m not sure what to do now
Following updates To the computer system the radio touch screen develops lines and then blanks out. Can no longer use the vehicle backup camera, control the heat system and other vital systems on the vehicle as the display is unusable. Desler in Colorado Springs says this happens often, Jeep is aware of it but offers no guidance other than replacing the radio at the owners expense..appears in all model year
May u connect. It don-??t always connect to my phone. A now the screen it gets lines a then the screen starts to go blank then it will be gin to roll a display the compass seems to only do this while it-??s hot. Outside. Then the screen is hot to touch
- Poinciana, FL, USA
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When it is raining, the vehicle shuts down and service warning lights come on. The Service Engine, Service Transmission, Service Hill Assist, Service Parking Break lights come on. The vehicle will start, but won't go into drive and no fuel flows into the engine to give enough power to move. After about 30 minutes, the vehicle might run, but it will shift very hard and the Transmission won't fully engage. After 45 minutes, all the warning lights go off, except for the check engine light, and the car is driveable. This ONLY happens in the rain or after a car wash.
The console on the dash that shows the radio and back up camera view very frequently has white lines running through it. You can not see the screen. As a safety issue, you also can not see the camera view when trying to back up. It is a safety issue. I'm seeing on vlogs that many people have this same complaint.
The touch screen has started to delaminate. It is currently still in the vehicle and available to review. The touch screen will randomly start "pressing" buttons. First this is a distraction to the driver as the radio station is changed, calls are randomly placed and setting are changed. Second you have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system, and that system has a defect that can cause those settings to change without the knowledge of the user, that-??s a safety issue. Multiple sites have stated that this issue is common on 2017 and newer Jeep products. I will be taking it to a dealership to see what the replacement cost will be but the estimates from phone calls is around $800 to $1600. No warning other than the screen began to bubble and the the random "button pushing" began.
I have a 2018 Jeep Renegade, When it rains water leaks from my roof/ceiling down to my dashboard soaking all the electrical equipment. My vehicle doesn-??t have a sunroof and I can-??t find where the leaking is coming from.
The Radio/ radio screen failed and continues to malfunction. While driving the radio was going bonkers and eventually called 911 by itself. The radio constantly changing stations and settings resulted in losing focus on the road and could have led to an accident. Dealer confirmed radio needs to be replaced. The component has not been inspected. There were no warning lights, or messages. Noticed bubbles on screen in 2020 or 2021. Didn-??t know it would go bonkers and behave independent like it did when the problem occurred earlier this year
From the first few months we've had this car it will randomly stall out about 10 times over 5 years while driving on busy streets. We've taken it to a Chrysler dealership and were told it was fine, but that we should get more frequent oil changes. We don't drive this car much (5 years and only 24k miles).It is still doing this and I just checked articles on this model/year and there are both fuel pump UB2 and powertrain control recalls U87 that say they lead to stalling out. But they are not listed as being recalls on our vehicle. I called Chrysler tonight and they said these recalls aren't for our vehicle, only a random software update W20. The car has been taken to a Chrysler dealer a few times. It also had an issue where sometimes we couldn't pump gas (gas pumps wouldn't work) and read online there was a failure in some Jeep gas tanks that they were missing a hole. We looked and there was no visible hole. We took it to the Chrysler dealership and they told us that wasn't a real error and nothing was wrong but when it got it back there was a hole there and we have been able to pump gas since. So I'm not sure that we trust that dealership.
My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.
The Uconnect 8.4 touchscreen is changing channels, and other features, and in addition, changes the temperature in the car. This is a safety hazard as it is distracting, and is making the vehicle unusable, and uncomfortable to use. I have contacted Chrysler customer care several times and keep getting the run around in getting the Uconnect replaced, and have not gotten a resolution.
Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I-??m slowing down or accelerating. It-??s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing wrong with my vehicle and they can not find the issue. I had them check the fuel pump since that was the closest issue I can find to my issue. They said the fuel pump has no issues. There has to be a reason why my car is shutting down while driving and not all the time. It will do it one day and not again for weeks or months and then do it back to back and then nothing again for a while. There has to be a reason why my Jeep is acting like this and not triggering a light or code and the dealer is unable to resolve it.
What component or system failed or malfunctioned, and is it available for inspection upon request" The back manual sunroof broke off on the highway going 60 mph. The sunroof flew onto the highway while the hinge that was attached to the sunroof flew off hitting me while driving. It is available for inspection. How was your safety or the safety of others put at risk? I was physically hit with the piece that broke off, and if there was a car driving behind me, the sunroof flying off could have caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle will be going to Jeep dealership on 6/7/2023 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component will be inspected by Jeep on 6/7/2023 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no symptoms prior to failure. Sunroof had not been opened in 3 years, we only used the front automatic sunroof which is also displaying signs of failure.
sunroof would not retract to closed position. I tried to reset the module to get the sunroof to close and pieces were heard breaking inside as the mechanism tried to close. I believe the glass is no longer on the track system. sunroof mechanism does not work anymore
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Uconnect radio system developed a delamination issue resulting in phantom touchscreen presses that began activating various vehicular systems including the climate control system, infotainment system, and most importantly, the SOS system that then proceeded to dial 911 multiple times without user input.
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
A D V E R T I S E M E N T S
- Bethesda, MD, USA