This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The automobile will shut off during driving. On three separate occasions while driving the automobile has lost all drivability. The first occasion I was leaving work (01/02/2025) and as I went to accelerate on to the road from a dead stop, the engine shut off. I had to place the car back in park and depress the brake to start the engine again (by depressing the start engine button). The second occasion happened as I was entering the expressway (01/07/2025). I was turning off the main road onto the onramp of the expressway when the engine shut off again. This time I was accelerating up to around 40 mph when the engine shut off. Luckily, I was able to coast to a stop in the emergency lane. The steering locked up due to the engine shut down so I was not able to restart the car until putting it back in park to start the whole start sequence. The third occasion happened today (01/16/2025) as I was leaving school. I was leaving the parking lot when I went to accelerate from a stop the engine shut off again.
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
I am pouring a QT of oil in this jeep every other week. THIS IS NOT NORMAL! I have had the oil consumption test done 3 times. Each time the dealer tells me that losing this much oil is within guidlines. THIS IS NOT NORMAL. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A VEHICLE. RECALL THIS!!! Ongoing for 2 years now.
I bough this car in February with no knowledge of the prior lawsuit on these cars randomly stalling. The past month- my car has stalled multiple times, in the middle of the road and I lose all control. It is such a safety hazard because people will literally almost hit me. I have to hurry up and turn on the flashers and pull over and restart and try again. There is no warnings for this and once it stalls- the steering wheel locks as well! I thought it was bad gas but after doing all kinds of research, there was 2 previous recalls on this car for the same issue! If it was fixed, why is it still doing this? Now I-??m in a contract for this car and can-??t afford to take a hit to my credit but it literally scares me to drive it! Check engine light initially came on but since has disappeared. I have recorded my car doing this and honestly have just let it sit because I cannot afford a mechanical bill right now.
Engine is the big problem. When I drive the engine randomly shuts off without any warning. I-??ve been on the freeway when it shuts down and I don-??t have enough time to get over to safety. And I fear for my life every time it happens. It-??s a safety hazard for others around me as well because my car stops without warning and others are going full speed around me. We have taken it do the dealership, service center, auto shops and no one has an answer or solution for us. We took it to the jeep service center and they didn-??t know what was going on. Other than that we haven-??t taken it to a manufacturer. There were so symptoms or warnings before this was happening.
- Salt Lake City, UT, USA
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Since I-??ve owned the car. When we go above 70 on highways with cruise control and a/c on the car will randomly turn off and the speedometer will say I am going 0 miles an hour. This has happened 5 times, everytime we go on vacation. And everytime the dealership states they can not mimic the symptoms. So it never gets fixed. Read about a power trans chip that-??s faulty. Should be my vehicle included in that problem.
Engine stalled (lost power) while driving on the interstate during rush hour traffic. I had to pull into emergency lane. This happened 3 times within an hour or so. We almost wrecked the car. Very scary and dangerous situation. I checked and there are no recalls with my VIN number. I-??m not sure what to do now
Driving car and it decreased in speed and then stalled. Turns out there was no oil in the car but I had just gotten an oil change the next month. Looked up issues online and see many other people have the same issues. Checked the recall but my vin # was not included in the recall but the problem is IDENTICAL.
the turbocharger went out at 75k. had it replaced just after the #2 cylinder went bad. vehicle is unable to get to highway speeds and is very slow to accelerate. it is not due for an oil change for another 5k miles.
The vehicle has stopped running while driving. It turns off and the gas gauge will show E (there is a full tank) and the battery will die- it is brand new and it was tested when this happened. The codes are saying it-??s the PCM- it hasn-??t ran properly without a jump in months. And it will idol super high, over heat and scare everyone in the car. Had it towed and checked AGAIN. And everything was fine. (Note that the entire engine was replaced the year I got it by my dealership for the recall on the engine going through all oil in less than a month) I know I am not the only person who had had this issue with this specific vehicle. I-??m still paying on it!! I have children to Think about. And at 700+$ payment monthly I shouldn-??t have this issue. This vehicle has been nothing but trouble and the dealership gives me a hard time when I-??ve called for help with it. The warranty ran up that I paid extra for. Isn-??t that ironic.
When it is raining, the vehicle shuts down and service warning lights come on. The Service Engine, Service Transmission, Service Hill Assist, Service Parking Break lights come on. The vehicle will start, but won't go into drive and no fuel flows into the engine to give enough power to move. After about 30 minutes, the vehicle might run, but it will shift very hard and the Transmission won't fully engage. After 45 minutes, all the warning lights go off, except for the check engine light, and the car is driveable. This ONLY happens in the rain or after a car wash.
My car shutdowns while running unexpectedly. It has happened more than once while I-??m in the middle of the street it-??s scary. Also I keep putting oil constantly way before the due date it-??s consuming lots of oil.
Engine has started to consume large quantities of oil. Had oil changed 1 month ago and have had to add over 2 quarts of oil for less than 1000 miles of driving.
The contact owns a 2018 Jeep Renegade. The contact stated while driving at various speeds, the vehicle unintendedly lost motive power and stalled. The vehicle was towed to the local dealer and was diagnosed, and it was determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
My Jeep renegade is supposed to have an oil change every 3000-5000 miles. I have been having to change its oil around 1500 miles for over a year. The Chrysler Jeep Dodge dealership refuses to replace my motor. They have only offered to do an oil consumption test.
Was on a busy highway and without warning, car started driving rough and engine light noted to be flashing. Just made it to side of road before engine lost power. Notified by dealership the next day that there was an internal failure of the engine and a new engine was needed. 88,000 miles and regular maintenance performed at a service station. Defective fuel pump was also replaced at 66,000 miles. Jeep is stating these are normal breakdowns in the 2018 Jeep Renegade. Even though there is known problems with the make, model and year of car.
June of 2021 I received an oil consumption recall notice, immediately brought the vehicle into Flagler Chrysler Dodge. Mileage, 20,400. They told me to bring it back in 1000-2000 miles which I did at 22,001 miles, they said it was fine and closed the recall. Shortly thereafter as I was driving my vehicle it would hesitate and by the time I could get it to the dealership within 2 days, I work 2 jobs, it died in the middle of the road. Got it started, brought back to dealership begging them to check the oil explaining the circumstances. The service manager at the time refused to have my oil checked unless I agreed to do an $86 oil change. Told him several times I had one with my certified mechanic at 4000 miles prior but still refused, told me I would have to make an appointment and come back to have the oil checked if I didn't do the oil change. At that point I had no choice but to agree to the oil change if I wanted to drive my unsafe vehicle out of there. Fast forward to Atlantic Dodge in St Augustine where I took it afterwards and asked for help. They assured me they could/did start the testing over. It failed the testing twice and because Flagler closed it out Atlantic had to go thru my engine warranty. That began 9/12/22. To date after many visits to the dealership 30 minutes away, pictures, documents etc. I was told in March of this year 2023 that I had been approved for an engine. But again they continued to ask me for copies of my oil changes, come up there to take pics of my engine, send pic of my mileage, vin sticker. I questioned why they needed these things again if I had been approved, the answer was always...they're working on it. On 9/25/23 I sat with and questioned Dan Moreland, service manager. I was told it wasn't my car that was approved in March, it was someone else's. Now told I was denied previous week by Jeep who falsely claimed Atlantic held my car for 30 days! I am [XXX] old driving an unsafe road hazard car and need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
The contact owns a 2018 Jeep Renegade. The contact stated that the check engine light had initially appeared on the instrument panel as the dynamic steering torque service, Service ESC system, Service HiIl-Start and the Traction Control warning lights would all appeared on the instrument panel. The contact stated that while driving at various speeds, a hissing sound would emit from the brake pedal as the pedal became firm and difficult to depress. In addition, the contact also stated that the steering wheel was loose while both idle and when steered. The dealer was notified of the failure and an appointment was made to have it serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
The contact-??s sister owns a 2018 Jeep Renegade. The contact stated that on numerous occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact-??s sister was able to restart the vehicle after approximately 5 minutes. The vehicle was taken to the dealer where an oil change was performed; however, the failure recurred. The contact stated that on a separate occasion while her sister was driving at approximately 70 MPH, the vehicle abruptly jerked and stalled. The contact-??s sister was able to restart the vehicle. The dealer was notified of the failure and advised the contact-??s sister to bring the vehicle back to the dealer however, the contact-??s sister declined to drive the vehicle. The vehicle was then towed to the dealer where it diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact then stated that the dealer confirmed that an oil consumption test was performed on the vehicle, but the vehicle failed the test. The manufacturer was notified of the failure and confirmed that the vehicle was previously included in and unknown recall where an oil consumption test was performed but no further assistance was provided. The failure mileage was approximately 32,000.
A D V E R T I S E M E N T S
- Lexington, SC, USA