This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During the last several months my car has been unexpectedly stalling. It has happened under several circumstances. It happened while driving, sitting at a stop light and even shortly after I started it. I have seen online that this is a widespread problem with this Jeep engine and there are dozens if not hundreds of similar instances posted online about this sudden unexpected stall. No recall has ever been issued and it is an extremely dangerous problem to have your car unexpectedly stop while driving in traffic or worse driving on a busy freeway. My car has had a recall for excessive oil consumption, and this was supposedly fixed by the dealership. The dealership and online complaints seem to tie this problem to these unexpectedly low oil levels being linked to the stalling. The dealership said to watch my oil consumption carefully and to make sure I have regular oil changes. I have been very careful to always change my oil when recommended. This is a potentially deadly problem for a large number of vehicles and I hope the NHTSA will investigate as soon as possible and force Chrysler to issue a recall and fix. Thank you for your time.
I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is -??drivable.-?? Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.
Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears
The contact's daughter owns a 2018 Jeep Renegade. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. Additionally, several unknown warning lights were flickering on and off. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The shift indicator warning light was illuminated. Additionally, the shift to park message was displayed. The contact restarted the vehicle, and the failure was self-corrected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V731000 (Fuel System, Gasoline) and 18V524000 (Electrical System) however, the VIN was not included in the recalls. The failure mileage was approximately 36,000.
- Altoona, PA, USA
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It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Our vehicle for the 2nd time since we got it has had this same issue. The first issue was withing the first 6 months and thankfully not as severe as the most recent incident which occurred this past Saturday January 21 2023. We were driving on the high way when out of now where the service engine light came on and we lost all power in the middle of the highway, no warnings no nothing. It was me my husband and my kids and we could have been killed. We get our oil changed regularly on schedule have never missed one and the oil was low. This happened like I said prior and the same situation we took it to the dealer, they did a system upgrade so they said and this is the first time we had an issue since. This is not okay and I don't feel safe in the vehicle it is still under warranty and the dealer doesn't want to help. Wondering if I should contact an attorney for a resolution or where to go at this point.
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. While driving at approximately 60 MPH, the vehicle was stopped but the engine continued running. The vehicle was taken to the local dealer who performed an oil change and fuel injection service. The contact was informed to drive the vehicle and bring it back to the dealer. Upon returning to the local dealer, the contact was informed that the vehicle had failed the test and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,334.
I have a 2018 Jeep Renegade that I purchased about a year ago. I was alerted of a safety recall (W80) via text message by the dealership I bought the car from. The made me aware of an oil consumption problem. Meanwhile, I had been experiencing issues with the car where it would flash a low oil message on the dashboard screen and then stalled in the middle of the road. To allow for time to get the car serviced, I was adding oil to the engine and checking it frequently and adding more oil as needed. This issue began before I was alerted of the recall and I had made an appointment to take the car in for service. I took the car to my closest certified Jeep servicing center. They told me that they would have to do an oil change (at my expense) and that I would need to come back to the dealership after driving the car an additional 15,000 miles. I told them that the car was most certainly going to stall prior to reaching 15, 000 miles and that I did not feel safe driving the car as it could stall at any moment and put my life in danger.
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
I have been experiencing higher then normal oil consumption issues, I am having to add 1-1.5 quarts of oil every 1000 miles, my vehicle has stalled out while driving on multiple occasions, due oil levels being to low, the oil level light never comes on prior to the car stalling, it only comes on after the car has already stalled out.
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2018 Jeep Renegade. The contact stated that while the vehicle was in for service, the mechanic informed of a possible engine oil consumption failure with the vehicle. After examining the vehicle several months later, it was confirmed that the engine oil was significantly lower than expected. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 81,000.
I have a 2018 Jeep Sports Renegade and it burns through oil at an excessive rate. My vehicle stalls out on me often and says oil pressure low, shortly after oil changes. If I am traveling downhill and need to make a turn, no matter what speed, the car directs me to shift into park and restart. This has happened on numerous occasions that has almost got me into multiple accidents. Just yesterday, I turned on my car and drove down the hill to the stop sign, and it shut off on me. This is a very scary issue and now today I receive a piece of mail about a class action lawsuit regarding oil consumption, yet my VIN isn't included in any recalls?
The contact owns a 2018 Jeep Renegade. The contact stated while driving 45 MPH, the vehicle started to lose motive power and then stalled. The contact stated there was no warning light illuminated. The contact was able to restart the vehicle and drove to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced and needing an oil consumption test completed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,000.
My husband was driving our Jeep today and it just stopped two times without any warning. Once while just going down our driveway (about 1000 feet from our home) and the second times was while he was in town going around a round about intersection. He was able to pull over and the Jeep started right back up but it could have been a lot worse if he would have been in traffic or driving 65+ MPH.
Started from Feb 2022 till April 2022 I had 3 time lights came up and car stopped on the road while I was driving. The first time was low oil pressure came on, and second and third time were both about engine service light on. so it happened once a month with about 1000 mileage driving. I was almost hit by the car behind of me coz the car stopped suddenly while I was driving. this really caused my concern about my safety. Dealer couldn't help me more about it except keep monitoring the oil consumption. they told me the car with 2.4L V4 engine has this issue. I found out the same issue also happened to the other Jeep consumers and they have been involved in law suit. I need to file this complaint so could get someone's attention on this, Chrysler need to fix this engine design issue ASAP to save lifes.
A D V E R T I S E M E N T S
- Dallas, TX, USA