This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is related to NHTSA recall 18V731000. Temperatures have been high in August and the vehicle sputters while in park, in drive, in motion, at red lights, while accelerating, while decelerating or simply cruising at steady rate in town or highway speeds. It has been consistent for two to three tank fills of gas (mid and premium grade). The air filter was recently replaced and looks normal. We discovered the recall mentioned above and the symptoms certainly seem similar.
I have been saving for ever to buy the card of my dream: A Jeep Renegade and I finally got it. I have been driving for thirty-five years and not even a parking ticket and with the same insurance for fourteen year (geico). One evening on my way to the supermarket and while making a left, I felt as if the vehicle was not moving, I kept pressing on the gas and it slide very slowly, and boom! I was hit on the back on the passenger side by an old pick truck. (a left in AZ, you are negligent). What a nightmare! the police taking the report was something that I could not explain, him talking and laughing with the young men that hit me as if he knew the relatives that came to aid. I called my insurance for a tow truck and they were unable because their computers were updating. I just knew that I was not negligent, and I was right. I received a safety recall for Jeep Renegade 2017 from the fca stating that a loss of fuel pressure may lead to an engine stall resulting in a sudden loss of motive power, which may cause a vehicle crash without prior warning. Remedy: All of the involve vehicles must have the fuel pump module replaced. To get an appointment at more Chrysler to see if they had the part for the car it was a hassle, a lady at the service department had no idea if they had anything and finally today, I call several agencies I had idea existed (8/12/2019). Did I get an attorney? unless there is death, dismemberment, diu an the such there is no case. My intact driving record is damage (that is another story of what I went through), I have floating ribs and pain in all parts of my body. I am grateful to be alive. The very least I want is vindication for my driving record. How?
Takata recall my 2017 Jeep Renegade seems to do this jerk / stalling thing while driving. Especially when the fuel level starts to get low. While running my car has this loud noise coming from the engine. I remember seeing smoke come from the engine and I only had the car for a year if that.
The contact owns a 2017 Jeep Renegade. While driving various speeds, the vehicle suddenly shut off. The vehicle was taken to underwood Jeep Chrysler (2626 cleveland rd, wooster, oh) where it was diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired, but the failure continued. In addition, while operating the vehicle, the emergency brake would suddenly activate and caused the vehicle to stop abruptly in the middle of traffic. The vehicle was taken to haasz Chrysler (315 S. mill St, dalton, oh) and repaired, but the failure recurred. The repair specifics were unknown. The manufacturer was notified of the failures. The failure mileage was 200.
- Wooster, OH, USA
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Fuel pump module: Issues addressed by recall remain unresolved. Was told by dealer that there was a part available, then had our appointment cancelled because they had run out. Driving the car with this issue is dangerous as the car tends to stall when accelerating onto a highway or when making a turn. We have barely avoided accidents on several occasions due to stalling, including one with a semi-truck. Engine: Hard idle when cold. Engine rattles loudly. Power train: When car is accelerated to 30 mph range, it "hiccups" or jerks when accelerator is pressed. We have taken the car in for this issue numerous times, but every time we are told that the "computer isn't picking anything up" and problem remains unresolved.
Traveling at 75 mph on highway 25 in New Mexico, the began decelerating despite my foot pushing the gas pedal. Service engine kight illuminated. Vehicle had to be towed to Jeep dealership Sierra blanca motors in ruidoso nm. Luckily I had cell service to contact aaa. Fuel pump is being replaced now for the second time in 21,000 miles. Dealer told me there is no way to reconfigure it so that won't happen again. Im afraid now to drive it. I have to drive to desolate locations with no cell service for my job. I was in motion on a highway when this latest incident occurred. Thevfirst incident I was also in motion on a highway near Santa Fe. Fuel pump was replaced then at 5,000 miles on the car.
I took the vechicle for the recall for a replacement on the fuel pump module and I was told they didn't have it and that I would get a call for the replacement. I still have not received a call and now I cannot renew my vehicle registration. I have called them multiple times and I just get the run around. I am now going to ha E to pay late fees and I my tags will be expired. This vehicle is my principal car for transportation to get to work. Who is going to be responsible for this now.
The contact owns a 2017 Jeep Renegade. The contact received notification of NHTSA campaign number: 18V731000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Chrysler Dodge (18803 studebaker rd, cerritos, ca 90703, (888) 879-5229) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
The contact owns a 2017 Jeep Renegade. The vehicle was included in NHTSA campaign number: 18V731000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Boniface-hiers Chrysler Dodge Jeep (1775 E merritt island causeway, merritt island, fl 32952) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Jeep Wrangler. The contact received notification of NHTSA campaign number: 18V731000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gladstone Dodge, Chrysler, Jeep, Ram (5610 N oak trafficway, gladstone, mo 64118, (816) 455-3500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Chrysler's recall #UB2 manufacturer erro; fuel pum affechted by high ambient temperatures (vehicle in motion operated highway of puerto rico were temperatures 89-102 farenheitsdegrees, loss of fuel pressure, must be replace. NHTSA id 18V731000
My car begin sputtering, stalling when I pressed on the gas as if it was not getting enough gas, my indicator lights on the panel of the car would just start to go crazy causing the seatbelt sign to begin to ding and ding and ding, even though I had my seat belt on. I took the car to be looked at and was told that there is a recall on the vehicle that I should look up. I did and there were three recalls involving my vehicle, two of which related directly to the problems I was having. I contacted Chrysler who said my VIN number was not included in the recall. I asked how that is possible when exactly what I am experiencing is exactly what they listed. She told me to take the car back to the dealership have them check it out and if they determined that this was the problem then they would not to call and tell them that. I immediately contacted the dealer and spoke with service who explained why should they have to contact Chrysler when it's not their problem. I said sir, I am only following instructions. He then went on to explain to me that well they could look at the car but it would cost me $230 to do a diagnostic. I asked why I would have to for that and he said "he has to pay his people". I made an appoint and took the car. When they called they worded everything in a manner that would remove me from the recall, however they then put "fuel injection" at the bottom. I inquired about this and was told that I am supposed to get my fuel injection cleaned 2 per year. I informed them I never heard of such a thing. He also told me it would close to $500 to get my seatbelf fixed "that is not even broken" and never did anything about the indicator lights. I was told that they needed to put my car "back together" which I also did not understand because I thought a diagnostic did not require that. Now my engine light is also on and nobody will return my calls.
The contact owns a 2017 Jeep Renegade. The contact received notification of NHTSA campaign number: 18V731000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated the local dealer (roseville automall located at 700 automall dr, roseville, ca 95661, (916) 782-5999) had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My Jeep stalls and has trouble starting dies alot wont keep up to speed jerks back up camera glitches alot I was driving to my kids school and on the freeway driving places.
A recall without a remedy was issued for part of the fuel pump system and it can shut the vehicle down in higher than average temperatures. I had this happen last June (2018) and the recall was issued in October. The original notice said it would be resolved by Q4 of 2018. It is now April of 2019 and I live in Florida, which means higher than average temperatures every day. I have two children under 5 and cannot risk the safety hazard of my car potentially shutting down in the middle of the highway! this should have been fixed 5 months ago!
Whille driving the vehicle on a city street and making a right turn and descending a small hill the vehicle "service engine light" illuminates, chimes and the vehicle transmission locks into a random gear (typically 3 or 5th gear) and remains in this gear. It happens over half of the time and results in a very unsafe driving condition as the vehicle is unable to accelerate properly or maintain adequate speed depending on the gear in which it is stuck. The vehicle has to Dodge traffic and pull over in a safe place where the vehicle can be shut off and restarted, which in most cases will reset the transmission and allow it to function closer to normal. Fca in conjunction with the dealer have been attempting to remedy this extremely dangerous situation for 6 months. They have replaced the transmission control module, the transmission, the evap canister and the fuel pump. Fca and the dealer are stating this is "normal" function and that the turn or the hill must be extreme operation. This is happening at a slow speed turn of 10-15 mph. I have video recordings which have been shared with fca and the dealer and I would gladly share with NHTSA. As a former vp at a tier one automotive supplier, I can assure you this is not extreme operation and is a significant safety issue which the manufacturer is unwilling to rectify. If the manufacturer is unable to identify the root cause of what could potentially be a software related safety defect it could result in additional Jeep Renegades operating unsafely on public roadways. Please advise where I can send all the video evidence.
The contact owns a 2017 Jeep Renegade. The contact stated that NHTSA campaign number: 18V731000 (fuel system) exceeded a reasonable amount of time for repair. The contact received the recall notification in December of 2018. Hill-kelly Dodge Chrysler Jeep Ram (6171 pensacola blvd, pensacola, fl 32505) stated that the parts were not available. The manufacturer was contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Jeep Renegade. While driving various speeds, the engine idled roughly and randomly shut off on two separate occasions. The vehicle was taken to step one automotive (8701 abercorn St, savannah, ga) where it was diagnosed that the fuel pump module was faulty. The module was replaced, but the failures continued. The VIN was included in NHTSA campaign number: 18V731000 (fuel system), but the parts were not available. The manufacturer was notified of the failures. The failure mileage was 20,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Kailua, HI, USA