This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep has already went to the shop for a week because it stalled 8 times on the interstate in traffic while my family was coming home from vacation. Our safty is extremely jeopardized by this. The Jeep are lemons and someone is going to be killed before it is acknowledged. It has started it again now! no VIN available updated 10/18/18
After doing front fender repairs at dealership. Warnings came out and went to dealership to complain the issue. I was told lights are going out whereas the lights are fine.
Vehicle cuts off randomly while driving, has been taken lake keowee Dodge for software update, but continues to have same issue. This issue happened about 3 months ago and cut off 5 times in one day on 8\10\18. This is extremely dangerous and there are no recalls as of yet.
I decided to start the vehicle without using remote start due to extreme cold climate so I could warm it longer than remote start will allow. Let it run for about 45 minutes and go to drive off and get up to 25-30mph and it stalled and made an extremely loud noise and rough vibration that made it feel like the whole engine or transmission fell out of the vehicle. All of the lights lit up in the dashboard and I had to struggle to steer it off the street by coasting it. Proceeded to start it but wouldn't budge for a good 5-10 min until it finally started back up. Immediately took it to the dealership and they connected the diagnostic tool to it and said nothing was showing up and there was nothing they could do about it. About a month later, it happened again the exact same way, took it to the dealership and this time they said every possible error code came up and were baffled. They wanted us to leave there at the dealership for 2 weeks before they could get to it and did not offer a loaner vehicle, we had to tell them that we needed it or a loaner for commute and so we had to keep it, they finally got to it and found out it was the ECM module, something to do with the drivetrain, they replaced it and it hasn't occurred again. Since then, we have noticed more and more that the transmission has been shifting very hard making popping noises and jerking. We finally decided that something wasnt right and took it to a different dealership with a couple other things that have gone wrong with the car. We had to take it twice for them to figure out what we were talking about with the transmission. It is now scheduled for a total transmission replacement mid August, and I think it was caused by ECM module issue we had to deal with for a few months before it was taken care of. I am extremely disappointed in making a new car purchase because of all the issues we have had with it.
- Williston, ND, USA
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Electrical - multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists engine - it looses a quart of oil every 1000 -2000 miles, no sign of leaks.
On June 11th, 2 days after purchasing the car with just under 7000 miles we noticed the battery light on which disappeared about 10 minutes after driving it. Today, June 20th, while driving on Florida's turnpike at 72mph warning light came on, there was a beeping sound and the car seemed to lose power very briefly as if it was going to turn off. This could be a safety hazard especially on an interstate. I am also noticing sluggish acceleration at times.
I was sitting in my Jeep parked idling waiting for someone to pick me up, when my ride show up turned off Jeep and left. Twenty minutes later the police called and told me the Jeep was on fire and I needed to return to the vehicle.
I purchased this car after owning two Wrangler's, a Cherokee and a patriot. I noticed right away that my transmission would lunge forward when coming to a stop and the transmission would shift harshly when slowing down in traffic then applying the gas to go, the car also hesitates to take off. I have had many scary situations where I was almost rear-ended many times because of the delay, I also came to a stop at a crosswalk and right when I went to stop the car lunged forward and I hit someone walking in the crosswalk, I was lucky the guy was not hurt, I also had a time where there was a couch in front of me on the freeway and I was not able to avoid it because of a hesitation in the engine where at times I am unable to accelerate right away and this could cause me to get hit if I switch lanes to quickly, I ended up slamming on the breaks and sliding into the counch and contacting 911 to explain what happened. This transmission is defective and all the shops do is reset the transmission and do a software update to the transmission and the tcm and the PCM on the car. The cars door locks will also sometimes beep loud and sometimes beep short like something is wrong and a good portion of the time the car will not lock. I also have a weird vibration coming from the right side of the car and the dealer said that they tested it against a Cherokee and it's the same but I have a Renegade so I have in writing they tested the wrong model car. This car has had so many issues and I really feel unsafe, I have already taken the car in 5 times and they don't really do anything. I will be taking it in to get my ac knob replaced because it has a sharp edge and I keep getting cut. I don't think being told the harsh shifting is normal is right, I feel like I am driving a manual transmission because of the weird shifts this transmission does.
The 9-speed transmission causes the vehicle to lunge forward causing the vehicle to be unsafe. I would have rear end a Dodge Ram truck at a stop light; if my foot was not firmly on the brake. The lunging forward, and hard shifting happens randomly primarily on the downshifting, and when it's cold out. Other issues: When using the washer solvent fluid the vapors come back through the cabin, making the cabin air toxic to breath. The front driver side rotor and brake pad had to be changed; because they were deemed defective due to finding metal debris in the brake pad at about 3,100 miles when I reported the noise at the first oil change. Electrical: Randomly the push start will not work, turn signal turning right will not work, and head lights would not automatically come on. This 2017 Jeep Renegade latitude 2.4L has less than 6,000 miles. The transmission, washer solvent, and brakes started before the first oil change at 3,118 miles; however, the washer solvent was not report until later when I found out it is toxic, and I only used it about 3-times, and turned the air off each time. All deemed unable to duplicate except for one time or normal for the washer solvent issue.
Extreme hesitation upon acceleration and nearly stopping while trying to enter a freeway, twice. Key fob issues, auto start issues, radio and blue tooth issues, tire pressure gauge reading issues. First service visit I was told it was just in need of a computer rest. Second visit they said they found nothing wrong with it. Third visit they initially said it needed a software upgrade until I insisted it was serious and contacted corporate. Not only was I treated poorly but I was blocked from leaving a review. It was mentioned that engineers currently know there is an issue but are waiting until second quarter to publish it. I believe this is extremely negligent because it isn't just a faulty sensor light, the entire vehicle nearly dies while driving on a freeway, creating a risk for a fatal accident. I demanded records of all that has been done to this brand new auto, since issues first arose on 12/9/1027. From 12/9/2017-3/38/2018, I have had my car at the service center three times. And I just found the safety recall online, I have not been notified by Jeep or the dealership yet as to this recall pertaining to faulty sensor alerts. I am unable to select from the above list but "wheels' and "elec stability control" were also affected.
The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle exhibited numerous electrical failures. The oil pressure and engine indicators remained illuminated, and the four wheel drive lock button flashed while attempting to engage the four wheel drive system. Stetler giambalvo family Dodge, Chrysler, Jeep, Ram (1405 roosevelt avenue, york, Pennsylvania 17405, phone (888) 226-0954) updated the four wheel drive software system, but the failure was not corrected. The vehicle could not be driven in snowy conditions. The oil pressure indicator was also replaced, but the repair did not correct the failure. The oil pressure and engine indicators remained illuminated. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 69,000.
While both stationary and in motion on a highway driving under the speed limit specified to safely engage my 4WD lock and snow terrain would not work. Also both the check engine light and the oil pressure fail warning light have turned on and off multiple times while both stationary and driving on the highway and the street. The sensor has been replaced once and has continued to relight. After researching online I have found that a recall has began called T50- incorrect software combination/fmvss101-2017 Jeep Renegade with an issues of faulty circuit panels having multiple indicator lights lighting up deeming it unsafe to drive since the driver would not actually know when they are truely at risk and could be invoked in an accident. My Jeep as of yet is not showing up in the recall per my VIN# yet I am suffering from the same issues as the recall. My manual states to not drive my vehicle while these indicator lights are on but my dealer has advised me to drive it anyway. The federal vehicle motor safety standard (FMVSS) number 101, 'controls and displays. ' states vehicles with said issues fail to comply with their requirements.
Renegade engine suddenly shuts down within first mile after starting-up. Happens daily whenever engine is cold. Shut off on on-ramps, turns at at stops. Very dangerous. Instrument panel flashed all types of warnings, from "don't shift gear unless at a stop" to the engine light coming on for a short time. Trouble began at 5800 miles
Dashboard indicated left rear turn signal out and then indicated right rear turn signal out and then indicated brake lights out on starting car and in motion. Turn signal audible indicator was irregular. The situation only lasted a few minutes and then the dashboard indicator went out. I checked all light upon arriving home and they were and are now functioning normally..it's been a couple of weeks since this happened and my vehicle is not listed in the computer setting recall. Should I be taking my vehicle in anyway?
On Oct 10,2017 at 12:30pm my Jeep Renegade trailhawk 2017 4X4. At 60 mph with cruise on three was jolt, felt like a my vechile was it in the rear. Te parking brake light and traction lights illuminated on the dash.
Vehicle indicator lights come on, the radio changes channels on own when working, radio error, vehicle changes setting own it own, trunk opens on it on, , emergency brakes will engage on their own. This has happened periodically and it has done it while in motion and parked. Dealership claims radio is bad. Parts will not be in until April 2018. Also trans mission has been jerking- claim can't find anything wrong
Upon starting vehicle within garage with only 3,800 miles, dashboard warning messages indicated daytime running, tail, and turn signal lights not functioning (similar to earlier 2015 and 2016 issues searched on web). Lights are physically operating with false warning messages - no bulbs out. At same startup, drivers side power seat not functioning at same time warning indicators seen for lights. Seat inoperable and cannot be repositioned manually. Upon fuse and relay change out for seat, warning lights did not reappear after restart of vehicle, however seat still non responsive and stuck in current full back position making it a hazard for a driver less than 6 foot tall to operate safely. Next day, dealer was called and is unavailable to see vehicle for over one week. To try something different, vehicle was started by remote starter and power seat now functioning. Probably a coincidence only that seat now works however vehicle to be taken to dealer for electrical troubleshooting.
The contact owns a 2017 Jeep Renegade. While the vehicle was stopped, the contact believed that the brake pedal was being depressed. The vehicle inadvertently lunged forward and rear ended another vehicle. The contact mentioned that the vehicle inadvertently lunged forward a second time and rear ended the preceding vehicle. The contact was certain that the brake pedal was depressed during the second failure as well. There were no warning indicators illuminated. There were no injuries and a police report was not filed. Upon starting the vehicle, the contact noticed that the speedometer changed from mph to kph. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing. The contact believed that her vehicle was being hacked. The manufacturer was not made aware of the failures. The failure mileage was approximately 4,700.
I purchased my 2017 Jeep Renegade 4X4 altitude on March 2, 2017. Within two weeks before I had 300 miles on the vehicle I experienced what can only be described as power loss in the middle of an intersection during a U-turn. This U-turn was not as accelerated speeds in excess of 10-15 mph, was on dry paved asphalt. I chalked it up for what I was hoping to be a one time offense. However, it has now happened once again on dry paved roads on a clear day. This time I noticed the traction control light went crazy, just blinking away. The Renegade rolled a foot or so because I was only going 5 mph during this U-turn when the Renegade lost power. After some research it seems the Renegade on-board computer must think the Jeep is tipping and as a safety precaution cuts power to the vehicle to prevent a rollover. I'm no expert, but I'm pretty positive a vehicle does not tip in the middle of a U-turn, on dry pavement, and going 5 mph. I have a family, a 18 month old and a pregnant wife. I do not feel comfortable putting my family in this brand new vehicle. I don't even feel safe driving this anymore. Who knows when it will decide to lose power again and get me or my family severely injured or worse. Chrysler needs to do something about this. This was my first impression of the Chrysler company...Jeep brand. I've never owned one before and am not sure if buying Chrysler is safe for my family at this point.
A D V E R T I S E M E N T S
- Nashville, GA, USA