This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The check engine light continues to come on as the right parking light, plate light, and right fog light continues to go out even after being replaced with a new bulb.
Purchased 4/20/2017 the problems began with the ac going out at 10000miles. The dealership didn't want to fix it told us to drive with the windows down. After arguing about our warranty we got a loaner. Next they replaced the wiring harness 2 times. Again, did not want to provide loaner had to complain for them to honor warranty agreement. Then transmission skips and radio frequency hub was replaced twice while in the shop for 4 months from Dec 14 2018 till around March 17 2019. Steering module replaced due to the steering wheel in the center getting completely hot. Complained about the transmission skipping still. Check engine light always comes on. Automatic start faulty. Will attach all repair invoices. Most recent! 5/6/2019, a Monday the car was scheduled due to a recall on the fuel pump and the automatic start would not work. Along with that when the car started the screen would flash warning signs: Emergency break system, airbag system warning. The service department claimed to not have a loaner. However, Friday 5/10/2019 I had not received a call back and on my way to take my daughter to school. The emergency breaks locked up while driving 70 mph down fm 1289 heading to port O'connor, Texas from port lavaca, Texas. I went straight to the dealership and demanded a loaner. The vehicle is clearly a lemon! however larry taylor, a service technician, told us "I value my life I would not drive this vehicle". paul perez service department manager said "I wouldn't put my family in that vehicle." Then they demanded we bring the loaner back 5/17/2019 to pick up our vehicle. The vehicle according to them had a short circuit, this is the second time mind you, and made the emergency breaks engage and the seat belts malfunction. Also, the airbags malfunctioned flashing warning as the breaks locked up. I could only select 3 options but seat belts needs to be checked.
Radio power/adjust on own. Multiple/random. Headlights cut out driving in the dark. Both sides effected. Fog lights stay on. Possible link to turning steering wheel, with or without use of turn signal-effect on both headlights simultaneously. Turn signals not working intermittently (neither for lane change or turning, left or right.-multiple occurrences). Tail lights- while backing into driveway one night I realized I had no lights in the back including reverse lights (only acknowledged this problem once by the reflection of my car in my husbands) all lighting issues occurred with lights turned to auto and vehicle in motion. Emergency brake self engaged while in motion. After switching gears and before hitting gas and other times while driving at lower speeds. A message along the lines of-vehicle not on, shift to park and press run/stop button-has shown but only after turning off the vehicle does it show that the parking brake has engaged-multiple occurrences. Passenger seatbelt sensor illuminates at random, nothing on seat (concerned for malfunction in the event of an accident) -have to press the stop/start button several times for the car to turn on (no response in the form of sounds or lights with each attempt prior to the one that starts the vehicle.-remote start:vehicle turns on > try to enter vehicle moments later--car will turn off with touch of handles or press to unlock button-"remote start disabled" -lift gate closed and audibly latched>lights flash, latch releases, door opens itself-may happen 1 or 30 times.check engine: Thermostat replaced, key fob loses connection: Warning "fob has left vehicle" while actually in cup holder, engages parking brake-only way to get rid of message/disengage brake is to power off/on. Can drive with no keys in part of transmission repaired, radio replaced 2 times, transmission sticks/slams multiple other issues.
My car begin sputtering, stalling when I pressed on the gas as if it was not getting enough gas, my indicator lights on the panel of the car would just start to go crazy causing the seatbelt sign to begin to ding and ding and ding, even though I had my seat belt on. I took the car to be looked at and was told that there is a recall on the vehicle that I should look up. I did and there were three recalls involving my vehicle, two of which related directly to the problems I was having. I contacted Chrysler who said my VIN number was not included in the recall. I asked how that is possible when exactly what I am experiencing is exactly what they listed. She told me to take the car back to the dealership have them check it out and if they determined that this was the problem then they would not to call and tell them that. I immediately contacted the dealer and spoke with service who explained why should they have to contact Chrysler when it's not their problem. I said sir, I am only following instructions. He then went on to explain to me that well they could look at the car but it would cost me $230 to do a diagnostic. I asked why I would have to for that and he said "he has to pay his people". I made an appoint and took the car. When they called they worded everything in a manner that would remove me from the recall, however they then put "fuel injection" at the bottom. I inquired about this and was told that I am supposed to get my fuel injection cleaned 2 per year. I informed them I never heard of such a thing. He also told me it would close to $500 to get my seatbelf fixed "that is not even broken" and never did anything about the indicator lights. I was told that they needed to put my car "back together" which I also did not understand because I thought a diagnostic did not require that. Now my engine light is also on and nobody will return my calls.
When I started my vehicle multiple warning lights came on showing that one daytime running light was out, right blinker light out, and the the license plate light. I shut the vehichle.off and restarted it. All warning lights remained. I then proceeded to drive to work. The rear license plate light warning continued to flash on and off as I drove.(this was very distracting) before I arrived to my destination all warning lights went off. All of my light were working upon my arrival. The next time I started the vehicle there were no warning lights and all went back to normal. I have no.idea why these warning lights were on or if the will return. Note: Vehicle was started using remote start before putting in run mode. Warning lights did not come on until I put the vehicle in run mode. There is an open recall for this issue, but my VIN number is not included
- Cumberlnd Cty, TN, USA
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Malfunction lights on the instrument panel illuminate when there is no malfunction. While driving in heavy traffic, the instrument panel displayed a warning message indicating the left and right turn signals both front and rear, both brake lights, daytime running lights, and headlights were not operating. After pulling over, with the message still displayed, it was seen that every light was actually working properly. The same has happened regarding other warning messages in the vehicle where the problem did not actually exist. This problem has been identified as a recall with other of this same model of vehicle, but not with this specific VIN
August 24th, 2018, trip to Colorado, driving on highway, went to exit and the car stalled all the warning lights came on, took to dealership, they didn't know what happened, codes reset. Milage 15000 March 27, 2019, turned on car, the radio didn't work and the mileage was flashing, turned the car off and let sit for a minute or two, turned back on, the radio still didn't work and the mileage was flashing. Radio came back on eventually. Drove home and the car was sluggish and not shifting like usual...so mad to to dealership and told them to not give it back to me until fixed. Mileage 29800 this car was brand new when I purchased it February 2018. This should not be happening especially since you guys have been sued for the exact same things in 2015....is it going to take another class action suit to get you to pay attention"??"
Was driving this evening, and got about 2 blocks from my house. After stopping at a stop sign, and then continuing through, halfway through the intersection, all service lights came on (service electronic parking brake, service ESC, service engine, service transmission), and then it said to shift into park while I lost power and had to coast to the curb. When I got to the curb, the lights next to the shifter (prnd) were flashing until I put it in park. I shut the car off, and when it came back on, only the service engine light remained. I phoned Jeep, and they were going to have it towed to a dealership, but none were open, so I have to wait until the morning, and had to leave my car on the street, because if I went more than 10 feet, the power would go out again and would lose acceleration. There have been issues with transmission jamming into gear when slowing to a stop at a red light, and then accelerating when it turns green, and randomly idling rough. The engine code is U0001. If I had been on the freeway when it lost power, I would not have had time to get over to the shoulder and could have been badly hurt or killed if I got hit by another car.
Getting false warnings on instrument panel such as lights being that are still working, service electric park brake, sometime the service the electric park just intermittently comes on and goes off now it just stays on and parking break is functioning properly
I purchased this car new 0 miles since the first month, this automobile has had service after service, the first two months lighter wouldn't work, next month dealership had car for over a week would not start at all= new electrical panel, a few months later seat belts wont lock on back seat, next, hood wont open, then, needed new latch, now the car is 16 months old now hesitates to drive, who can go thought this with a car that is financed thought Chrysler.I'm at the point I may just let them have it, im tired of the foolishness.
The trunk pop open if you have anything to close to it. After starting the car then driving the car will stall in the middle of the road. You have to put the car in park. And give it a few mins. Then try to restart the car. Then you can go. If you hit the radio buttons to fast it will turn the volume all the way up and will be stuck there till you turn off the car and reset the radio.
In motion upon decel/accel at a stop sign and then to proceed, the engine dies. You have to put car in park and re-crank, then try to proceed. No low oil indicator lights came on for any warning that my engine was low on oil or that my engine would do an automatic shutdown to save the engine. I was 2000 miles over my recommended oil change (I own this mistake) and was told the oil was found to low and that this particular engine was made to shut down to save it from burning up. However, no warnings, no indicator lights, just a shutoff of the power to vehicle upon slowing to stop and/or re-accelerate. Trouble to think I would get in an accident because I did not know my oil was too low and should be looked at. So, major deal.... I had the oil changed and the dealer told me it was the type of 2.4 lt engine that was using in this particular Jeep model. I get that, but no indicator light is troublesome. Took it on Monday the 11th to Jeep dealer in cartersville, ga.
The malfunction indicator lamps illuminate at incorrect times. Engine stall. It stops and goes back and forth when gas is pressed. The backup camera blanks out and goes blue or the picture is not there at ali or extremely fuzzy.
Steering lock up. On two occasions we've had the steering lock up on our 2017 Jeep Renegade trail hawk. Fortunately, one happened at a stop sign and the other occurred when we dropped the vehicle off at the dealer for repair. When the steering locked up, our Jeep was also experiencing illumination of multiple malfunction indicator lights. There is a safety recall (T50 / NHTSA 17V-485) that specifically addresses the malfunctioning indicator lights in the 2017 Renegade. However, it only applies to Renegades built from 9 Jun 2017 through 18 Jul 2017. Unfortunately, our vehicle was built outside of this window and the service manager will not reprogram the instrument panel cluster unless it is in the vip as an open recall for this specific Renegade. I have called Jeep customer care twice on this issue and we still have no resolution.
On 4 occasions now since owning my Jeep Renegade the vehicle will jerk, check enhine light comes on, and the vehicle will lock in 3rd gear. I try to switch to manual shift and will not shift. I purchased this vehicle with 50 miles, and now over 28,000 miles with reoccurring problems. On instance the vehicle light warning comes on indicating all of the lights are out in the vehicle, and the light build indicator will remain for a short period of time, and cut off. The dealership has replaced the transmission computer on the first instance, replaced the bsm on the second occasion, and since then 2 software updates. This vehicle is defective in some way and fca needs to address these ongoing issues that are a huge safety concern.
Incorrect software combination/FMVSS 101 if the malfunction indicator lamps illuminate at incorrect times, the driver may be unaware when a true malfunction occurs, increasing the risk of a crash. The display is showing that drl lights, left turn signal, right turn signal, and brake lights are out but they are not out, there is already a recall out on the 2017 Jeep Renegade but their is not one for my VIN number but the same problem exist in my Jeep. NHTSA campaign number: 17V485000
Body control module was replaced at 5000 miles. Two weeks after the BCM replacement, the radio system froze twice in one week. Two weeks later, oil pressure light came on then went off immediately after. At 6100 miles, car stalled at around 35mph, warning lights stated that the vehicle must be stopped in order to switch gears. The car was in drive and is an automatic. After this warning, the engine shut off, engine light came on as well as the etc light. Turned the vehicle off, then restarted several times, with the same result. Engine would not turn over, then after about 15 seconds, would turn on with the same warning lights. Was able to restart and drive about 100 ft, engine sputtering and low power, could not get enough speed before stalling again. After restarting again, warning lights did not come on and vehicle drove almost normally for several miles at low RPM, some hesitation when accelerating.
The contact owns a 2017 Jeep Renegade. While driving 30 mph uphill, the vehicle stalled and several unknown warning indicators illuminated. When the vehicle was turned off, all the warning indicators went away. The vehicle was taken to napleton clermont Chrysler/Jeep/Dodge (15859 fl-50, clermont, fl 34711) and they found that there was no oil on the dipstick. The oil was topped off and the contact was advised to return for an oil consumption test. The vehicle was not repaired. Also, in July 2018, the oil pressure and service engine soon warning indicators illuminated and the vehicle stalled while traveling uphill. Furthermore, on March 24, 2018, the check engine warning indicator illuminated and the vehicle stalled. The vehicle was taken to back to the dealer where it was diagnosed that the total power control and total control module needed to be repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 34,800.
A D V E R T I S E M E N T S
- Sullivan, ME, USA