This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep stalls and just cut off. Once I was backing in the garage and it just cut off. Another time I J came off the highway sitting at a red light getting ready to turn and it shut off.
This vehicle is a lemon it almost caused a fatality it backfired and all the lights came on it's been pulling and out of line since day one bought new.....sensors have been replaced three times and now in shop for electrical sensor $1400
Back in November of 2018 my Jeep was in an accident. My son was the operator of the vehicle at the time on his way to pick me up from work in tiverton Rhode Island. According to him, he recalls everything fine and then a moment wherein everything went blank. Upon arrival the vehicle was severely damaged, I asked him what happened, he was in a state of confusion. At that point the police had caught up, and began the investigation, and my son went to the hospital by rescue. Fast forward: We are in question to the vehicle's safety. At the time of the incident the vehicle veered into the oncoming traffic. Based on our investigation and recall of the incident a: the airbags did not deploy and B: the right wheel and axle was completely disengaged although the vehicle had sustained a majority of damages on the left/driver's side! the left/driver's side wheel and axle was still completely intact despite sustaining a vast amount of damages.
We have a Jeep Patriot 2016 and were told that there was a recall on it for the crankshaft sensor which effects the starter. We have been having issues with the Jeep starting and told by a mechanic that it was under recall. We took it to the Jeep dealer and they scheduled it to be fixed. We were then called and told that this vehicle missed the recall date by 2 months so it would not be covered by the recall and it would cost to have this fixed. It is the same issue that has been reported on other 2016 Jeep and this should be a recall on this vehicle as well. We are now having to pay to have this repair done when vehicles of the same year were recalled for the same issue! the vehicle was stationary when the issue started and it would not start. We actually had it hooked up to read what the issue was also. It identified an issue with the crankshaft sensor. The same reported recall issue!
I was driving 65 mph on a busy freeway, when my vehicle slowed down 40 miles and stalled. Approximately 1 hour later, aaa arrives inspect my vehicle and there's nothing apparently wrong. My car drives like nothing ever happened. This is extremely dangerous! I will be taking it into the Jeep dealership tomorrow. This happened in menlo park, ca off the willow exit. I was in the middle lane, and managed to make it to a center divider.
I recently purchased this car from a dealer and just this week the car has stalled on me while driving in traffic. It has stalled and shut off while driving down major streets, interstates and roads. I have no warning of when the car will shut off, the dashboard lights do not come on. It's almost as if it's powering down like a computer, but while I'm going in excess of 30 mph on a busy street or highway. This has happened to me 5/7 days this week. The major thing, my car died while at a stoplight on the way home 10/27/18 and I couldn't get the key out of the ignition. The car has cut off both while I'm driving and when I'm stopped at a light or intersection. I've only had this car a month. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).' Updated 12/11/18
Tire pressure sensor light has been on since car was bought new, had it checked by dealer and they said it would go off after driven a few miles. Engine light came on around 50K miles and before I could get it checked it went off. I was told the only way the computer could detect the problem was if the light was on. It has came on and gone back off several times. Now it has came on at 90K miles and the I had it checked and was told I had a bad crankshaft sensor and a bad camshaft sensor. Now the transmission has started slipping at 90K miles. I'm also on my 3rd set of tires on the front because the front end will not stay aligned
I believe the clockspring is faulty. Air bag light on, horn not working and the step/reset button on steering wheel stopped working. Scared the air bag wont deploy if in a accident.
Rear tire area makes a grinding sound, auto shop explained that it was the control arm and suspension (rear cradle assembly) was broken at weld connection to the frame. Spoke to another auto shop about repairs, told I was mistaken, part should not break. Contacted warranty tech/edge warranties regarding issue, told to take to dealership. Dealership calls back same day and said that it broke because it had been pulled wrong...I asked what that meant, dealership said that it had been towed wrong. I told him that we had purchased new from the lot and had never been towed. Representative said he would look further into issue after telling me that I needed to contact my insurance. Next day, representative of dealership calls (breeden Dodge) and tells me that once they took the wheel off and examined further, that the "pulled wrong theory" was out the door, that it basically just broke, and that it should not have. I again told him that from each professional I spoken with that it was more than likely a manufacturer defect/error. He said he would contact Chrysler to see if they would stand behind issue. I dropped the vehicle off on a Wednesday, the following Wednesday, the representative calls back saying that Chrysler will not stand behind, but that I needed to contact insurance company. I told him that I had an extended warranty through warranty tech/edge warranties (Chrysler calls it one thing and dealership calls it another). The representative acted like the extended warranty was an issue, each time I mentioned it, but said he would contact them. He called back a couple of hours later and said that the warranty would not cover because it is part of the frame. He then insisted that I contact my insurance company. I told him I would contact both Chrysler and warranty tech. I contacted Chrysler and almost got it approved as he had only contacted them the day prior.
If the wheel bearing needed to be replaced. Was told it was a defect. March 2018 gasket needed to be replaced. Again was told it was a defect. Both times had to pay a hundred dollars deducted
I have not even had the vehicle a week yet. The engine has died on me twice. Once while driving 40 mph going to work on a dark two lane road. No warning lights, no sounds - just all of the sudden I was not moving and I was left in the middle of the road. I wasn't even able to coast to the side. The second time I was stopped at a light and idling. The engine died. Again, no warning lights or anything. On 3 instances the engine will turn over but not crank. It starts after several tries. The vehicle is a previously owned with just under 11,000 miles on it. I am concerned about driving it now. If it dies while on the interstate then I could get into a serious accident.
Maybe a month ago ok drove to work as normal my vehicle sits parked most of the day as I was leaving to go home my vehicle would not turn over every I had no clue assuming this is a fairly new vehicle so I again attempted to crank the vehicle and and started. I thought nothing of it but last night I purchased gas at the same place just around the corner from home just as I made my turn to cross the median it thumps twice and just shut off I try not to complain but should that have happened on a highway or any street I could have not just hurt I could have hurt others. I sat there on the side of the road in front of a church grateful. S O now the vehicle won't start sounds like it wants to bit won't
While driving at 10 mph on traffic entering the university the steering gradually became stiffer, until the engine suddenly turnoff by itself, loosing all the controls of the car. No sensors or safety lights went on at the time of the incident. After a few minutes I turned that car back on and everything was in working order. I called the road assistance and informed the dealer since the car was serviced back on February 23, 2017 due to a safety recall notice S89 - crankshaft camshaft sensor, at a higher speed this incident could have resulted in a mayor collision. The service department of benitez Chrysler is evaluating the cause. So far the diagnostics indicate a stop land switch failure at the break. I indicated that they have to call Chrysler and ODI-NHTSA in order to report the incident and look for guidance, since I will not expose any life on a new car unresolved safety problem.
I was driving on a city street around 2:30 pm when I notice smoke coming out from under my hood. I pulled off to a safe spot and by this time II could see the fire coming out of the front of my Jeep. Three fire inspectors looked at it and are unable to determine the cause of the fire. However, a Jeep mechanic also looked at it and believes the fire started behind the battery. The Jeep is totaled. Still waiting on reports from the insurance company. Cynthia I just wanted to give you an update. We did hire some people who went out and also were not able to fully determine the fire. I am having a hard time getting in contact with Chrysler. I will keep trying and let you know what they tell me. Depending on what they tell me we might move forward with more investigation. I will keep you updated. From progressive claim #161737586 agent amy etta ph. 503-495-4507
A D V E R T I S E M E N T S
- Elyria, OH, USA