This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tried taking my siblings to school and out of no where it wouldn't start I've had no problems since I've had the vehicle and I took it to several places and they couldn't figure out the problem then finally someone figured it out saying it's the computer module
The contact owns a 2016 Jeep Patriot. The contact stated that the vehicle was repaired per NHTSA campaign number: 16V907000 (engine and engine cooling) at major world Chrysler Dodge Jeep Ram (50-30- northern blvd, long island city, NY 11101, (844) 349-2128). The contact stated that the repair did not correct the failure with the camshaft sensor. The contact stated that the vehicle failed to start intermittently when attempting to drive. The vehicle was taken back to the same dealer where it was diagnosed, but no failure code was found. The technician informed the contact that the repair was remedied by the recall. The vehicle was not repaired. The manufacturer informed the contact to have the vehicle towed to the dealer if the failure should recur. The manufacturer provided case number: 71595328. The failure mileage was approximately 20,000. The VIN was invalid.
I have a recall on my vehicle. I keep getting notices via email and regular mail that I need to schedule an appointment to get this recall fixed. Every time I call the dealer to get it fixed, I'm told that they don't have parts and don't know when they'll be in. They say they will give me a call when the parts come in, then I never hear back from them.
The contact owns a 2016 Jeep Patriot. The contact stated that the engine stalled and all of the camshaft sensors were replaced. After the repair, the check engine warning indicator continuously illuminated. The contact discovered NHTSA campaign number: 16V907000 (engine and engine cooling), but the vehicle was not included. The contact notified monterey bay Chrysler Dodge Jeep Ram (555 auto center dr, watsonville, ca 95076, (831) 724-2463) and was informed that he would have to pay for a diagnostic test. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. The VIN was unknown.
My daughter was driving the truck when she started to hear noise coming from my truck so she pulled over, call me and then I came up to see what was wrong with the truck no check engine light was on or no over heating and only thing was loud noise so I decided to try to drive the truck home, then on the way driving in ten mile road in Warren the truck was getting louder so then I drove it to my daughter father house that was near by. When I turn down ryan road the truck stulled out during the making of the turn but I was able to pull into the tim horton, try to restart my truck to make it to her father house the next day I had tow truck tow my truck to louis auto repair shop but they didn't able to look at my truck until Monday and they call me to let me know I need new engine. I didn't understand why I need new engine when my light never came on and my truck is only three years old.
- Warren, MI, USA
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The contact owns a 2016 Jeep Patriot latitude. While driving 20 mph, the vehicle shut off without warning. The contact towed the vehicle to oxmoor Chrysler Dodge Jeep Ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) where the power train control module was replaced. While traveling 40 mph, the vehicle shut off again without warning. The contact was able to pull to the side of the road and had the vehicle towed back to the same dealer. The dealer diagnosed that the crankshaft sensor was defective. The contact associated the failure with NHTSA campaign number: 16V907000 (engine and engine cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle had not been repaired. The failure mileage was 43,000.
The engine shut down while driving on a city street. Was able to push the car to the side of the road. Put a code reader on and got PO339 code, crankshaft position sensor intermittent. Reset the code and car started and I drove home.
Engine idles rough. Check engine, traction and throttle control waning light came on. Car sputtered and would not go over 30mph. Would almost stall when accelerating from a stop. Took to nearest dealership and was told the throttle body needed to be replaced. Picked up the car to take to my mechanic but the lights never came back on. Have driven roughly 100 miles since. Car still runs rough and has for about a year.
On 06/20/2019, car began to have sporadic acceleration problems. No check engine light appeared at first but by middle of day, check engine alert came on. Immediately afterwards, vehicle would not accelerate past 20 mph. Drove vehicle directly to mechanic with hazard lights on driving at speeds between 15-20 mph. Mechanic worked on vehicle repairs following day (06/21/2019) and replaced throttle body & throttle body gasket. Vehicle did not have acceleration problems after repairs.
Without alerts, engine stalled while driving at approximately 30 mph on a straightaway, frontage road. Steering wheel locked up. I brought vehicle to a stop and turned on hazard signals. Removed key entirely and then re-inserted and attempted to start vehicle. Car failed to start but made ignition noises for approximately 10 seconds without success at which all alert lights on dashboard lit up only while key was turned but failing to start. I removed key entirely again and waited approximately fifteen seconds before re-inserting and attempting ignition once more. This attempt succeeded and I was able to drive vehicle home.
The contact owns a 2016 Jeep Patriot. The contact stated that the vehicle failed to accelerate and would not exceed 5 mph. When an oil change was completed, the vehicle drove normally. On another occasion, the vehicle failed to start and the check engine, traction control, and an unknown red warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was towed to darcars Chrysler Jeep waldorf (11755 bus park dr, waldorf, md 20601, (301) 843-5200) where it was diagnosed that the internal throttle body and crankshaft failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 64739514. The failure mileage was approximately 48,000.
The contact owns a 2016 Jeep Patriot. While driving various speeds, the vehicle shut off without warning and the check engine warning indicator illuminated. The vehicle was included in NHTSA campaign number: 16V907000 (engine and engine cooling). The vehicle was not diagnosed or repaired. The dealer was not notified. The contact called the manufacturer and attempted to speak with a representative, but was placed on an extended hold. The line eventually dropped. The failure mileage was 89,000.
The contact's daughter owns a 2016 Jeep Patriot. While the contact's daughter was driving 40 mph, the vehicle seized in the middle of the road. There were no warning indicators illuminated. The driver pulled over to the side of the road and waited two to three minutes before restarting the vehicle; however, the failure continued. The vehicle was towed to the contact's residence. The vehicle was towed to aventura Chrysler Jeep Dodge Ram (16050 West dicky highway North, miami beach, fl 33160, 305-493-5000) where it was diagnosed that the power train control module and crankshaft sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 74,538.
' takata recall' while driving my 2016 Jeep Patriot in motion on a city street, my engine shut off and I got several lights on my dash. After putting in park the vehicle restarted, but I have a 4 year old son and I dont feel safe driving on the freeway and not knowing if my vehicle is going to stop suddenly in traffic.
Jeep stalls when driving. It has happened 6X in the past 2 weeks. Twice the engine shut-off without warning. No warning lights on the dash board. It just shut off. It will start after say 5 or 8 minutes and its scary especially driving on 460E from Norfolk to richmond 3X a week for work. Will send it to the Jeep dealer shop on 9/10/19. I purchased it new. It has 29000 miles on it.
Takata recall I was driving my 2016 Jeep Patriot when it stared making a noise and shutter then lost power and stalled in the middle of the road. The car steering locked up when trying to steer car to side of road. The traction light came on right before it stalled and lost power.
The contact owns a 2016 Jeep Patriot. While driving 60 mph, the vehicle stalled, the steering wheel seized, and the check engine indicator illuminated. The vehicle was able to restart. The contact mentioned that the failure occurred multiple times. The vehicle was not included in NHTSA campaign number: 16V907000 (engine and engine cooling). The vehicle was taken to Chrysler Jeep Dodge Ram of warwick (185 NY-94, warwick, NY 10990, (845) 986-2021) where the contact was informed that the crankshaft or camshaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,000.
Vehicle stalls while driving unexpectantly, while driving and leaves no recourse or corrections for the driver to be made. Power to all of the vehicle systems stayed on whilst all the controls of the vehicle were removed from the driver. Eventually restarted. But refuses to start after being stationary again. Was driving down a city street when my car just stalled out on a straightaway. Finally restarting and making it home, and now not starting again.
Both while driving, and while sitting. Vehicle experienced many electrical problems due to slow tipm failure. Over the course of six months. Countless hours and lots of money on diagnostics. And fixing individual components for the problems that were happening. Car was hesitating, bucking, and sporadic idle. Also radio and bluetooth connectability started to glitch. Certain lights would not work. All of these problems were handled individually for the components that normally makes them happen. Only temporarily fixing the problem. The final problem was the cooling fans staying on even when the car was shut off. Checked all involved circuitry. Everything was fine including relays. Finally settled on the tipm being bad. Jeep then tried to gouge me on the price. Ultimately wanting to charge about $1,600 for the diagnosis and fix. Including $700 just for the part. I located a new oem parts through a third party for $250. And a simple plug-and-play install, corrected all problems with vehicle. Dealership then tried to say the part needed to be programmed. So they could charge $200 for a service that is completely unnecessary. If you get the right tipm for the exact model and options. A soft reset can be done by simply using the ignition key. It is very poor business practice by Chrysler corporation. And they are taking advantage of many unsuspecting customers. Often paying upwards of over $4,000 in one year for misdiagnosed and overpriced services.
A D V E R T I S E M E N T S
- Rockford, IL, USA