This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Jeep Patriot. The contact stated while driving 55 MPH, the rear end of the vehicle was swaying from side to side. The contact was able to continue driving. The vehicle was taken to a tire repair shop for alignment and tire rotation services; however, the contact was informed that the services could not be performed because the rear crossmember was severely corroded and fractured, which caused damages to the rear tires. Additionally, the mechanic informed the contact that the front crossmember was corroded. The vehicle was towed to the residence of the contact's mother. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: 23-007-17 REV.B, because the TSB had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000. The VIN was unavailable.
front and rear crossmember assembly rusted through car available. acknowledged history on this and related models of Chrysler products resulting in a additional 10 yr warrantee on these components which was not communicated to original owners and has now expired. vehicle has the potential to lose driver control and cause injury or death. no warning but rust has been visible for years but consumers not advised of extended warrantee. now cost of repair exceeds book value. Jeep disavows any responsibility for this defect in materials after the warrantee's expiration.
Air conditioner drain drips directly on subframe cross brace for front cradle, erosion and road grim along with neverending dripping water even from using defrost leads to rust and cross brace breaking into and well you can use your imagination for what happens next. Drain needs extended and re routed because I know I can't be the only one with this problem.
The contact's daughter-in-law owns a 2009 Jeep Patriot. The contact stated that while he was replacing the brakes and control arms on the vehicle, he noticed that both the front and rear sub frame of the vehicle were severely corroded. The vehicle was taken to an independent mechanic who diagnosed that the rear and front subframe of the vehicle was severely corroded and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
- Racine, WI, USA
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The contact owns a 2009 Jeep Patriot. The contact stated that while driving at various speeds, there was an abnormal clunking sound coming from the vehicle. There was no warning light illuminated. Upon inspection of the vehicle, the contact saw that a piece of the engine cradle was missing due to corrosion on the driver's side of the vehicle. The contact stated that the corrosion had spread to the driver's side control arm. Neither the dealer nor the manufacturer were notified of the failure. The contact stated that the vehicle was undriveable and remained unrepaired. The failure mileage was approximately 140,000. The VIN was not available.
Loud clunking noise from left front wheel area while driving and making turns.. visual inspection revealed crossmember seriously rusted and corroded at upper control arm area. Several major cracks in subframe due to rust through compromising vehicle stability. Complaints made to Chrysler and the dealership with no resolution. Chrysler was well aware of the issue and put out a service bulletin pertaining to the problem.service bulletin 23-007-17 rev B. extending warranty coverage for only 10 years. I believe Chrysler deliberately put a 10 year cap on these parts to limit their responsibility because they were well aware of the severe rusting issue and knew other vehicles would soon be effected. I 'am now facing a repair bill of over $1000 and that does not include anything else that needs to be replaced because of this parts failure.
It has been making a cracking/clunking noise there for years. My wife complained of it sounding louder than normal, so I looked at it closer and noticed the crossmember was broken. I've been having issues with that side for several years and have replaced broken ball joints and control arms. I found out last night that this would've been a warranty item had I brought my vehicle in 6 months ago, but am being told that I brought it in too late. My reply was I didn't know that this was an issue and wasn't notified that there was an extended warranty placed on that part.
The rear suspension crossmember has rusted out and failed on this vehicle. There are perforated holes in the subframe and rust all over this part. The underside of the unibody is in excellent condition. This is an obvious use of substandard steel or metal coatings for the part which led to its failure Jeep needs to be held accountable for using substandard steel in its production which create a hazard to everyone on the roadways. If this was a Toyota, they would replace it no questions asked even if it was out of warranty and there wasnt an NHTSA recall issued.
Tire dealer indicates that front lower control arms need replacing due to worn ball joints. The vehicle has approximately 47000 miles and is driven for family pleasure only. This is premature wear. All four tires wore prematurely. (in fact, the ball joint issue was discovered when the vehicle was in for tire replacement.) if the ball joints separate, control of the vehicle would likely be lost. The tire dealer recommended immediate replacement of the defective ball joints and to avoid driving the vehicle until repairs are made. There are many complaints on the internet about this (2007-2017) compass and Patriot models. This is a safety issue! Chrysler has issued a recall for defective lower ball joints on the 2004 Jeep Liberty. The same should be done here before a fatality occurs.
The engine cradle rusted to the point that the front sway bar broke off and the control arm was about to on 1-28-2017. It was at dick scott dealership of Plymouth mi. For a timing chain cover gasket repair on 10-6-2016. When I called the dealership to ask why I was not notified of the safety issue at that time. Butch said we do not inform customers of rust issues. I was refused any assistance with this matter from fca and informed this would be an out of pocket expense. It is unconscionable that a certified mechanic would not deem this vehicle unsafe to drive about 100 days earlier. You will see from the attached photos.
During service, Chrysler found front crossmember had a hole that was rusted through. Was informed that if not fixed, my vehicle was dangerous to drive. Had to pay for repair as my extended warranty through easycare does not cover rust.
The contact owns a 2009 Jeep Patriot. The contact stated that the rear crossmember was rusted and had holes. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
The frame is rotting out. The car is only 7 years old. Their is a recall on the 2007 and the 2008 and 2009 should also be recalled for this issue. I am going to have to sell. It is vibrating and a safety issue.
The contact owns a 2009 Jeep Patriot. The vehicle was taken to a dealer where it was determined that the cross member prematurely failed and the engine mounts fractured. The parts needed to be replaced. The VIN was not included in the manufacturer's service campaign to repair the vehicle. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 115,000.
It was recently brought to my attention from a friend who has the same year vehicle that the subframes on these Jeep rots out and can cause a severe accident due to the suspension components coming loose. There is a recall from Jeep for the 2007 year Jeep Patriot but no other year, even though they use the same part number subframe. My Jeep has 65 thousand miles on it and the subframe doesnt look like it will last another 10000 miles. The metal is obviously defective because a vehicles frame should not rot out with only 65000 miles on it. The rest of the underneath of this vehicle is perfectly clean.
The front crossmember is rusted through. Chrysler extended the warranty for the 2007 to ten years to cover this problem, which if it fails can lead to loss of steering. Chrysler will not extend the warranty for the 2009 Patriot, which seems to have the exact same part and problem as the 2007 vehicles. My car has only 54800 miles on it and has been garage kept since I bought it. I believe this is a defect in the part resulting in a premature failure. I will have to get this replaced myself. Photo atteched of rusted through part.
Front subframe is cracked and completely rusted out. This leading to movement in the lower control arms while stealing and breaking. The rust is really bad for a 2009 car and could lead to a failure while driving.
I took my car for regular maintenance, when I was advised that the subframe was extremely rotted and a complete hazard to drive. My car has 100,000 miles and has been well taken care of. When I notified the dealership, they said there's nothing they can do. I find that completely troubling because I have maintained my vehicle to the utmost care. Now I have to worry if the subframe is going to give out while I have my family in the vehicle. This is completely insane!
A D V E R T I S E M E N T S
- Kansas City , MO, USA