This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle suspension cradle is badly corroded and has large holes and is missing significant amounts of material. This was discovered during routine maintenance by an ase certified technician. The technician advises the vehicle cradle is close to total failure due to corrosion. A photo of the corroded cradle is attached. Vehicle has 91,000 actual miles.
The contact owns a 2009 Jeep Patriot. The contact stated that the vehicle was taken to an independent mechanic to have the tires replaced when the mechanic discovered that both the front lower ball joints failed. The vehicle was not repaired. The mechanic informed the contact that the ball joints caused the tires to become damaged and worn. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 20,000.
The contact owns a 2009 Jeep Patriot. While driving 40 mph, the front driver side lower control arm fractured. The contact stated that there was excessive corrosion to the K-frame cross member to which the control arm was bolted. The vehicle was not inspected or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Took vehicle in to tire shop to replace tires. During inspection, it was noted that the lower right control arm was broken. While that may be common for a 5 year old vehicle, that should not be common for a 39K mi vehicle that has spent the majority of its life sitting in a driveway or garage. Mechanics at shop stated that if it was not replaced, vehicle should not be driven over 40 mph due to an increased likelihood of wheel separation and damage to vehicle/persons in vehicle. Replaced right lower control arm and all four tires, as well as right ball joint where control arm connects as recommended by shop. Same issues are recurring again 13K miles later. Issues include: Loose steering, poor steering control over 55 mph, additional wear on front tires and brakes.
Jeep dealer indicates that control arms need replacing due to worn ball joints. The vehicle has approximately 40000 miles. This is premature wear. All four tires, perhaps relatedly, also wore prematurely. (in fact, the ball joint issue was discovered when the vehicle was in for tire replacement.) if the ball joints separate, control of the vehicle would likely be lost.
- Annapolis, MD, USA
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Early wear on control arm joints....caused major tire damage and would have soon been a major saftey issue...over 1000 dollars in repairs. Jeep says no recall is in effect, which is bs,
Tuesday, May 21, 2013 morning the Jeep started to make noise at the front of the vehicle, so on Wednesday, May 22, 2013 I took it to Firestone in bridgeville for a second opinion. They advised that we have the suspension checked as well as the spring for the struts. They had advised that the car was safe to drive and passed their inspection. May 23, 2013 on my way to work and I stopped at a stop sign. Water began to flow through my rear view mirror from the sunroof. At that time I hadn't touched the sunroof since the date of purchase. Per Jeep forums this is a constant hassle with the car. I was not given a choice in what I could have for a vehicle from the dealership due to credit issues. I had requested on 05/24/2013, a review of the warranty on the vehicle. I had the car less than a week and had to already take it back to the dealership. I took it to the dealership they had advised the noise I was hearing was a "control arm clip that unlatched?; they verbally said that they took care of it. However from the point on I still could hear it. I would call [xxx] and he would say that the car was still drivable". I didn't receive anything in writing from them. I check Jeep for any recalls, but found nothing on my VIN. So I decided to forget about it until this past may when my car was first inspected by kenny ross South. It passed emissions however they couldn't pass it completely. I had it recently serviced and the rotors control arms ball joints and struts need done. It's unreal, the car is a 2009. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2009 Jeep Patriot. The contact stated that the front end was exhibiting an abnormal squeaking noise when driving various speeds. The vehicle was taken to a mechanic where an inspection was performed. The contact was advised that the front ball joint had worn prematurely due to defective material. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,700 and the current mileage was 10,500. Updated 12/4/13 the consumer was informed both lower control arms, ball joints and tie rods needed to be replaced.
The contact owns a 2009 Jeep Patriot. The contact stated that the front driver's side wheel was separated due to a defect in the lower control arm and ball joint. The vehicle was taken to the dealer for further inspection. The dealer found that the passenger's side front ball joint and lower control arm was also defective. The vehicle was repaired. The driver and passenger front lower control arm and ball joint were replaced and the manufacturer assisted with the repair. The approximate failure mileage was 13,460 and the approximate current mileage was 14,000.
While driving vehicle, Patriot began to make a weird noise and when braking on any incline the brake pedal would fell as though it was bouncing and you could hear a ticking noise from passenger front area of car. Shortly after the ABS/traction control light came on. After having the car scanned at a local shop, it wasn't reading what was wrong. They reset computer and after driving over 20mph, the lightscame back on. I recently took it into a local mechanic shop where they analyzed the computer system and brake system. The back right passenger tire ABS sensor had failed and needs replaced along with the lower control arms and ball joints on the front right side estimating cost to fixes around $1000 for a car with 57,500 miles now.
The left front lower control arm needs to be replaced due to a worn ball joint. This was diagnosed by the Jeep dealer. The vehicle has 39453 miles on it and this is premature wear. It appears this is a common problem on this and 2 other similar Chrysler built cars. If the ball joint separates, control of the vehicle would be lost.
The contact owns a 2009 Jeep Patriot. The contact was driving approximate Y 40 mph when the transmission emitted an abnormal noise as the vehicle stalled. The contact was able to restart the vehicle and resume as normal. In addition, the rear end of the vehicle began to shake continuously. The failure recurred constantly. The vehicle was taken to an authorized dealer on six occasions for the failure. The technician advised the contact that the central computer system needed to be updated. The vehicle was also taken to an independent mechanic for a second opinion and the mechanic advised that the rear lower control arm, PCV and the power train module would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 68,000.
Right lower control arm needed replacement at just over 37,000 miles. The left lower control arm was replaced previously at 28,000 miles. In 50 years, I've never owned a car that needed to have the control arms replaced this quickly. Seems like this is a design defect that ought to be corrected by Chrysler.
The contact owns a 2009 Jeep Patriot. The contact stated that she heard a noise in the front passenger side tire. The vehicle was taken to an independent mechanic who informed her that the ball joints and upper and lower control arms needed to be replaced. The manufacturer was notified but offered no assistance. The vehicle was repaired. The failure and current mileages were 42,000.
I had to replace the front ball joints on my 2007 Jeep and it cost me over $700. My car is 4 months past factory warranty and only has 23,000 miles. I feel Jeep should pay for this repair as the ball joints should not fail after only 23,000 miles
A D V E R T I S E M E N T S
- Brighton, MI, USA