All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.
10.0
really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
49,930 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2nd occurrence., lift gate light came on the instrument panel app 4 days ago, made sure door was closed. Light remain on. Then today, horn sounded while car was parked in my secured garage. I have contacted the dealership. They require a fee to put on dianostic machine. Then $200 for a lift gate sensor which they claim may not remedy the issue plus labor! I don't have money to waste on maybe's.
I have been a loyal Jeep Liberty owner since 2008. I now have a 2012, in total I have had 3 Liberty's. the clock in each of them remain 2 or 3 minutes behind no matter what I do! I've just looked at your complaints and I see that there have been numerous complaints about just that. It is not a safety issue which is why I'm sure most people haven't written about it. Or like I did in 2008, I just assumed that is was just a fluke with that particular car. Wrong, every Liberty that I have had has had the same problem. Now that you are not making the Liberty anymore perhaps you can do something with your remaining Liberty owners and do a recall and fix the clock" further more it makes me wonder if I should start a survey/campaign with owners of other Jeep/Chrysler owners to see if their clocks keep correct time. Obviously, I like the vehicle and have continued to purchase it however; it is very "time consuming" to have to reset the clock every other day. Yes, pun intended! please, let me know when you intend to do something about this problem. Is it the same in all your vehicles or is this a defect of only the Liberty" if so then you have an even bigger problem then I imagined.
The cable and pins on the sky slider on roof of vehicle snapped and broke while driving, if we had been going a faster speed the entire canvass top could have broken loose from vehicle
I was driving 35 miles per hour, the ESC warning light came on, car is jerking when you are coming to a stop. The ESC is flashing. I bought this car new in 2012, this is the third time in three weeks this has happened. First two time light when off when vehicle was turned off not this time. Check engine light also on this time.
Nothing major yet..there is a problem with the tipm, my Jeep just went over 50,000 miles and now I have this that is out of warrenty.because this problem is out there and no recall for this defect and am going to be forced in trading in, I do not feel safe with all the sudden issues.Chrysler ignoring this problem, I will not by another Chrysler product.I have my grandchildren ride with me often and I am concerned. Thank-you.
On June 17, 2014 I went to fields Chrysler Jeep Dodge in sanford fl. Due to starting issues with my 2012 Jeep Liberty which I purchased on December 2012 upon arrival I entered the service lane and was greeted by a company employee. He said "someone will be with you shortly" not long after another employee said basically the same thing. I waited a while longer then another person who did not introduce himself (whom now I know as [xxx]). how can I help you" I state to him that my Jeep is having starting issues and without letting me finish he said you got no warranty it's a 2012 Jeep. I stated, ?sir this Jeep was purchased on 12/2012 and it doesn't matter the warranty goes from the manufactured date.? I continue to explain that the warranty says 12 month with an 18 month replacement then it's prorated. Then [xxx] looked into the truck and said you have too many miles in a rude and non-professional manner. I said can we look at the battery and look at the warranty. I released the latch and he opened the hood. [xxx] was standing in front of the Jeep and I was by the driver side I began to read the printed warranty on the battery. I began to notice liquid coming from under one of the caps. I said look at that not good. At that time [xxx] said let me handle this issue. I touched it and the top blew off exploding and spraying me in the eyes and in the face. I was rushed to another area of the shop where they began to flush my eyes. The first person that greeted me upon arrival he said I"M the person who first greeted you the medic cane and continued first aid while transporting me to the hospital in sanford then the emergency room operators took over. I received 2nd and 3rd degree burns on my face. My eyes are severely damaged my vision has been greatly decreased with dry eyes cloudy and vision which is hindering my night time driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Sylvania, OH, USA