This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Liberty. The contact stated that both the driver side and passenger side rear windows would not remain shut. The contact had to tape both windows to secure them shut. The vehicle was taken to the local mechanic who diagnosed that both window mechanisms were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 65,000.
The contact owns a 2006 Jeep Liberty. While driving 30 mph, the driver side window became inoperable. The contact also mentioned that the rear driver and passenger glasses shattered previously independently. The vehicle was taken to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.
The contact owns a 2006 Jeep Liberty. While driving at approximately 45 mph, the rear driver side window slid down into the door panel without warning and the contact had to manually close the window. In addition, while the vehicle was parked, the rear passenger side window opened and the contact had to close the window again manually. The vehicle was taken to an independent mechanic where it was diagnosed that the window cables failed and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 65,000.
The contact owns a 2006 Jeep Liberty. After rolling the power window down and attempting to roll it back up, the power window switch failed. The contact mentioned that the failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 30,506.
Over the course of the nine years I have owned this Liberty, each of the 4 power windows have failed multiple times.the windows simply fall down freely without warning, and can not be placed back in an upright, closed position. This has occurred twice on each front window, and on each the left/rear and right rear windows it has happened three separate times. Though this is an ongoing and known safety and security issue, there has been no service bulletin or recall as far as I know. Chrysler/Jeep customer service and local dealer are unwilling to recognize the problem or cover the repairs. Jeep quotes us over $600 for the repair before reducing the estimates, due only to my persistent complaints. I understand there has been a class action suit brought by others on this very issue.
- Los Angeles, CA, USA
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The contact owns a 2006 Jeep Liberty. While driving at 5 mph, the driver side window failed to roll up and remained in the down position. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 124,564.
The contact owns a 2006 Jeep Liberty. While rolling up the rear passenger side window, it shattered without warning. The contact also had difficulty removing the key from the ignition while in the off position. The failure recurred numerous times. The vehicle was not diagnosed. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign numbers: 12V085000 (suspension) and 13V252000 (fuel system, gasoline, structure). The approximate failure mileage was 70,000.
The contact owns a 2006 Jeep Liberty. The contact stated that while at a stop, the front passenger side window opened and failed to close. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that the lift plate needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 160,000.
Left rear window regulator failed, causing that window to drop into the door. Upon removal of the component, the failed plastic regulator part showed complete crack through the mechanism.
The contact owns a 2006 Jeep Liberty. The contact stated that while refueling, fuel spilled to the ground and on the contact clothes. The failure was experienced numerous times. The vehicle was not taken to the dealer to have a diagnostic performed. The contact also stated that the rear driver's side window, front passenger window and the front driver's window failed to close. The dealer replaced the windows regulators. The approximate failure mileage was 120,000 and the current mileage was 30,000. The VIN was not available.
After the vehicle was at rest for approximately one hour, I came out to discover that the rear driver-window had fallen down into the door. Now the door does not open either from the inside or outside. In Chicago, this is a major hazard right now because of weather conditions. Also, having a door that won't open could be a significant emergency issue in case of needing to escape from the vehicle.
The contact owns a 2006 Jeep Liberty. The contact stated that the window regulator became inoperable and the windows could not be closed. The failure was recurring. The vehicle was taken to the dealer where the technician verified the failure and stated that the regulator needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 36,000 and the current mileage was 96,000.
The contact owns a 2006 Jeep Liberty 4X4. The contact stated that while the vehicle was stationary, the rear passenger's side window independently and partially opened, preventing the interior and exterior door locks to unlatch when accessed with the key fob or manually. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 30,200.
The contact owns a 2006 Jeep Liberty. The contact stated that the passenger's side front window erroneously opened and failed to close. The vehicle was taken to the dealer where it was found that the regulator had failed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 80,000.
The contact owns a 2006 Jeep Liberty. The contact stated that while parked, the rear driver and passenger's side glass fell into the door panel. The vehicle was taken to the dealer for diagnosis where the technician stated that the window regulators would have to be replaced. The vehicle was repaired however, the failure later occurred on the front driver's side window. The manufacturer was made aware of failure. The vehicle was not further repaired. The VIN was not available. The approximate failure mileage was 40,000.
Both rear windows fell into door cavity multiple times, window would not roll up by regulator motor, must be lifted by hand after removing interior door panel. Both regulators were replaced twice within 18 months, did not correct problem, both windows continued to fall & require removing interior door panel to lift. Defect occurs while vehicle is either moving or parked, leaves occupants and contents unsecured and/or susceptible to the elements, theft, and other hazards. Only method available to secure windows was permanently tying in closed position. >>> this is an engineering and/or manufacturing defect of a specific part the manufacturer is well aware of multiple failures. <<< the defective part needs to be redesigned so it does not fail multiple times.
The contact owns a 2006 Jeep Liberty. The contact stated that while closing the rear driver's side window, he heard a clicking noise and the window failed to close. The contact mentioned that the failure had occurred twice before and he had to replace the power window actuator. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 127,000.
2008 Jeep Liberty: I have had the window regulator lift plates on all windows fail.....again, all 4 windows have failed a total of 7 times combined since I purchased the car in 2006. One was within warranty period. The 6 other failures have occurred while out of warranty. Of these 6 out of warranty instances, Jeep has covered 4 of these under an extended warranty they issued regarding this problem because they know the plastic lift plate part is defective and "not adequately designed for the weight of the glass and power of the window motor". the service manager at my dealership told me this word for word! this warranty has now expired and the regulators/lift plates continue to fail. 1st one failed in may of 2008 rear driver, 2nd March 2010 passenger, 3rd August 2010 passenger rear, 4th January 2012 passenger rear, 5th September 2012 driver rear, 6th April 2013 driver rear, and now another (7th) just failed August 11th 2013 driver side window. This is a safety issue as it startles drivers when a window suddenly falls and slams into the door. I have swerved on more than one occasion, luckily not hitting another vehicle. This is also another safety issue as the vehicle can not be properly secured/locked. An intruder can easily gain access to the vehicle, hide in the back and then attack the driver or occupants. They can also steal the vehicle or its components or personal belongings. On the internet there are tens of thousands of complaints across various message boards, and consumer complaint websites regarding this very issue. Jeep has admitted to using faulty/defective parts, but refuses to replace them at will. They will only replace and cover the cost of this replacement if, and only if, it is either in warranty or the extended window warranty which is 7 years from vehicle in service date. For the 2006 Jeep Liberty, this warranty is expiring every day during 2013.
The contact owns a 2006 Jeep Liberty. The contact stated that the rear windows erroneously opened on several occasions. The vehicle was taken to the dealer where it was found that the regulator and motor had failed. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was 42,000.
I have a 2006 Jeep Liberty and my front driver window fell down first had to replace regulator, then one month later rear driver side window done the same thing. I don't fill safe not knowing at any time my windows can fell down and you are unable to put them up with out taking off door panels and repairing or replacing the regulator which cost up to $200 each. Is there any kind of recall on this part or is it something I just have to deal with, I think there should be a recall for your safety.
A D V E R T I S E M E N T S
- Allentown, PA, USA