This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Contacted dealer about N46/NHTSA.13V-252 gas tank recall on 3/10/14 and dealer said they have no information on when parts are coming or how to handle recall. When will this take place. No action by Chrysler. I received the recall notice around the end of last year. It should not be taking this long. Are we waiting for more injuries for court cases or for Chrysler to hope most of the vehicles to be out of service? I can't believe I am the only one in this town of 55000 people with a Jeep.
When I fill with gas the tank over flows, splashing out gas from the filler neck. This happens either way on automatic or manual filling. This has continued to happen since 2008.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notification months ago and was advised by the manufacturer that they were not aware of when the parts would become available to complete the repair. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would be serviced for the recall repairs. The contact had not experienced a failure.
- Madison, CT, USA
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The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) however, the part needed to complete the recall service was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available and that the dealer was not receiving parts approximately two months later. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Every time I fill my Jeep Liberty (2005) gas tank, the gasoline splashes out the fuel spout onto the vehicle, the ground and me (the person filling the tank). The amount of fuel that splashes out onto the car and ground when the tank reaches "full" is very significant enough to cause serious injury. This happens each time I fill the tank to the point where I can't fill the gas tank to capacity due to gas fume inhalation and spill on me and vehicle. I feel this is a serious problem that affects my health and safety and would like it fixed. Now I only fill the gas tank just below capacity so it doesn't leak fuel.
Received a safety recall notice - N46/NHTSA 13V-252 - rear structure reinforcement. I took the car to a Chrysler-Jeep dealer (alhambra - 1100 West main street, alhambra, ca 91801) and they said they are unable to remedy the defect because the part is not available to them). Please advise.
When slowing down in bumper to bumper traffic the vehicle will accelerate at a high speed. Vehicle must be placed in neutral until engine decelerates. This has occurred approx. 5 times. It always is unexpected, and always occurs when moving slowly in bumper to bumper traffic. If the brake is depressed during the acceleration the rear wheels will spin. The car must be placed in neutral. The acceleration lasts for about 5 seconds. The dealer cannot find the problem. The car is maintained and operates perfectly, except for this problem. It is an accident waiting to happen. Please help!
The contact owns a 2005 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported June 2013, there should have been a remedy available before February 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Hard start and then engine light came on. Obdii code P302, changed spark plug and coil. Engine knocks and runs rough. Possible valve issue. The consumer stated too much time has gone by, since he received the recall notice regarding the installation of the trailer hitch. Chrysler informed the consumer the parts were not available. However, the consumer had talked to a couple of mechanics who dealer with trailers and hitches and they have the parts either in stock or readily available. Updated 06/19/14
On Jan. 25, 2014, the first notice for a recall was received. According to information on safercar.gov, this recall was started in June 2013 and the recall was expected to begin in July 2013. The notice starts 'parts are not currently available' to correct the problem and no date is provided for the start of repairs. Seven + months seems like an excessively long time to receive any notice of a safety problem. Is seems unreasonable that no date for the expected repair of my vehicle can be provided at this late date.
Gas tank overflows when left filling at gas pump, does not activate auto off at any pumps for gas flow. Issue that seems to appear in a lot of Jeep Liberty's.
The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer was contacted and stated that the part was not available and was unable to provide a date for availability. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure. Updated 02/11/2014
The contact owns a 2005 Jeep Liberty. The contact stated that while refueling, gasoline spewed from the filler neck and onto the contact. The failure was recurring. The dealer inspected the vehicle and located the failure at the fuel module. The manufacturer was also contacted and advised that the VIN was not included in NHTSA campaign number 06E011000 (fuel system, gasoline). The vehicle was not repaired. The approximate failure mileage was 95,000 and the current mileage was 103,000....updated 01-10-14 updated 01/23/2014 updated 01/24/14 the consumer stated the problem is getting worse. Updated 02/25/14
Every time I go to the gas station and fill up my tank, the pump doesn't shut off and it spill about a cup full of gas. Also after some research there are many other Jeep owners that are dealing with the same problem!!!
I am writing regarding the recent recall of all Jeep Liberty's. despite what it says here, Chrysler has told me they will not inspect nor install a trailer hitch on my 2005 Liberty which is clearly part of the recall. Did they just lie and say they would do this to avoid legal action" please investigate this.: NHTSA statement on Chrysler announcement regarding action on 1993-2004 Jeep Grand Cherokee and 2002-2007 Jeep Liberty's based on NHTSA"S preliminary analysis, as outlined in its recall request letter, Chrysler has voluntarily agreed to conduct a safety recall of model year 2002-2007 Liberty and 1993-1998 Jeep Grand Cherokee vehicles. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an after market tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge.
I put the gas pump on automatic and went inside to get a receipt when I came back the pump had stopped and there was gas all over the side of my Jeep and on the ground!
While refueling the vehicle for the first time after just purchasing it, fuel gushed out of the tank after the pumped had clicked off. The pump did not overfill the tank. Fuel splashed out onto the side of the vehicle and on the ground. Luckily, I was not directly beside the vehicle or fuel would have splashed on me. I thought this was a fault of the pump until I happened to see a video on utube of other people experiencing the exact problem. This is a design issue with this vehicle and needs to be corrected by the manufacturer.
A D V E R T I S E M E N T S
- Elkhart, IN, USA