This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Liberty. The contact received NHTSA campaign number 13V252000 (fuel system, gasoline, structure) and stated that the part needed to repair the vehicle was currently unavailable. The dealer was unable to provide an expected date for the remedy part to be available. The manufacturer was notified of the delay in the part availability. There were no failures at this time.
The contact owns a 2005 Jeep Liberty. The contact received a NHTSA recall campaign number 13V252000 (fuel system, gasoline, structure) and stated that the part needed to service the vehicle was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was notified of the failure. There are no failures at this time.
The contact owns a 2005 Jeep Liberty. The contact stated NHTSA recall campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was not notified of the delay. The contact had not experienced any failures at this time.
TL * the contact owns a 2005 Jeep Liberty. The contact received a recall notice for NHTSA campaign number 13V252000 (fuel system, gasoline, structure). The dealer stated that the part for the repair was unavailable. The manufacturer was notified. The vehicle had not experienced a failure. The VIN was not available.
- Salem, OR, USA
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When you go to fill the gas tank, it overflows constantly, you cannot just stick the nozzle in and let it fill normally, you have to let it go very slowly and even then it will try to overflow. I believe this is a safety hazard. I always have gas spilled out on the pavement and on me most of the time. After researching and reading online forums, I have noticed this is a common problem and that there is a lot of frustration in trying to get someone to listen to our complaints and actually having a solution to this problem. I have also written to Chrysler and haven't had any response. Took it Jeep to the dealership from which we purchased it, they said it wasn't under warranty and said to research online to fix the problem. Had I known of this problem when we purchased the car, I would not have purchased it.
The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer stated that they have not figured out how to properly install the tow hitch. The vehicle was not repaired. There were no failures experienced in the vehicle. Updated 07/16/14
The contact owns a 2005 Jeep Liberty. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Upadated 06/30/14 MA updated 07/1/2014
The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 6/27/14
The contact owns a 2005 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and the part needed to perform the repair was currently unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure. Updated 06/10/14
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice over a year ago and was still waiting for the part to become available. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 6/26/14 updated 07/08/2014
The contact owns a 2002 Jeep Liberty. The contact received recall notification related to NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) five months ago. The vehicle was not repaired because the parts were not available. The manufacturer stated the parts have not been released for repair. The approximate mileage was 100,000...updated 05-09-14
A year ago, my fuel tank started to intermittently overflow a huge puddle of gas at the filling station when I filled up. Now it happens every time I fuel up. I took to the dealer Saturday and they said its a common problem among Cherokee, but not Liberty and there is no recall for either vehicle. The problem is a valve clog in the fuel tank. The fix is an $1800 new fuel tank. That's not going to happen! this seems to be a dangerous problem given all the fires at gas stations recently. Every time I fill up I leave a large puddle of gas on the ground, all over my car and have to ride with the windows rolled down for first half hour after filling. Only affordable fix is to not fill, but that's next to impossible to gauge. Seems like you should look into this Jeep-wide (and I think Chrysler-wide) problem.
According to NHTSA, this vehicle is subject to a voluntary recall (N46/NHTSA 13V-252) that was to commence in July 2013. I received a letter confirming this from the manufacturer over two months ago that said I would be notified when the part to correct the problem was available. I have contacted Chrysler twice and no one can say when the part will be available. Since the part to correct the problem was a factory and/or dealer installed option when this car was built, and since there are many manufacturers with similar parts, I can only conclude that the unreasonable delay appears to be intentional. The longer Chrysler waits, the fewer Jeep will need to be repaired. Of course, each day without repair presents a safety risk that also decreases the value of my vehicle.
The contact owns a 2005 Jeep Liberty. The contact stated NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. Neither the manufacturer nor the dealer have been made aware of the repair delay. The contact had not experienced the failure described in the recall.
I would like to know if Chrysler/Jeep will be complying with the settlement of installing trailer hitches to protect the gas tanks on Jeep Liberty vehicles" how long do we have to wait and how many more injuries or deaths have to occur before this issue is resolved"
The contact owns a 2005 Jeep Liberty. The contact received recall notice NHTSA campaign id number 13V252000 (fuel system, gasoline, structure); however, the contact stated that the part needed was not currently available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time. Updated 07/01/14 va the consumer stated, nothing has been done about the problem, and it has been over a year. Updated 07/01/14
The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable about of time for repair. The dealer stated the part was not available. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.
Every time I fill up the Jeep when it clicks off, it spills about a liter of gas all over my Jeep. It happened at different gas stations with different pumps.
The contact owns a 2005 Jeep Liberty. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced the failure however stated that she was involved in a crash where her vehicle was rear ended by another vehicle. A police report was filed and the contact was taken to the hospital for treatment of back, head, and neck injuries. The contact was concerned that the fuel tank could possibly catch on a fire if involved in another rear-end crash. The failure mileage was not available. Updated 5/13/14
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- Center Sandwich, NH, USA