This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While fueling up and it is full the automatic pump does not shut off till it over flows a little, it does it every time you go the pump. And you lose like a quarter of a gallon of gas out of it.
The contact owns a 2005 Jeep Liberty. The contact stated that when refueling, the shut off valve failed and fueling did not cease automatically. As a result, fuel would spew from the filler neck valve. The vehicle was neither repaired nor diagnosed. The manufacturer was not contacted about the failure. The failure mileage was 112,000.
On multiple occasions since buying the vehicle from a dealer in 2011, while filling up the gas tank the gas has not automatically shut off at the full point causing gas to flow onto the rear quarter panel, and on my hands and jeans. On multiple occasions I have had my daughter in the vehicle who is still in a car seat and must be picked up and helped in and out of the vehicle. Cannot leave my daughter in the vehicle to wash fuel off my hands, and had to help her with gas on me. This has been reported many times and yet nothing has been done. Before even leaving the parking lot with new vehicle dealer took vehicle and filled up gas tank, I was never notified of overflow issues at the dealership, or when the dealer returned with the vehicle. I now slow the gas pump down to avoid the overflow but it still does it just not to the point of spraying upward towards my face.
The vehicle consistently spills fuel upon filling the tank. Automatic shutoffs at gas stations do not prevent this from happening. It has happened at different gas stations in different states, so I do not believe it is caused by the gas station pumping system. Some spills have been up to 0.5 gallons. In my opinion this presents a severe fire hazard.
- Seattle, WA, USA
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When filling the gas tank the fuel spews out and does not automatically shut off. This happens at different gas stations and started happening at approximately 50,000 miles.
We had this Jeep from day one. When you fill the tank it worked great until about 2 years ago. Now when you fill the thank at the very end of fueling it will kick gas all over the out side of the car and if you are standing near it you will be covered. I have had it looked at and they say it is the tank and that I will need a new gas tank. This is a manufacturer defect and I think it should be replaced by Jeep. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When filling the gas tank, the fuel spews out of the tank instead of the pump shutting off. This happens at all filling stations and different types of fueling nozzles. The side of the car and my shoes and pants were covered in gas. The gas station bay was also covered in gas. This is extremely dangerous. Since the fuel pump warns about "re-entering a car" or "using a cell phone" around a gas pump; how dangerous is driving with clothing covered in gas, side of the car covered in gas and how dangerous is leaving a gas puddle at the station? Chrysler apparently is replacing some tanks or putting in an "extension" valve on some cars, but mine is not under their warranty. This is not only a fire hazard, but a health issue as well!
When filling the gas tank, the automatic pump shutoff does not work causing the gasoline to shoot out and all over the car and myself. This does not happen at just one gas station, but at all of them and has occurred repeatedly since buying the car last August.
Whenever I fill up at the gas station, the gas pours out of the filler neck before the pump stops. It happens every time I fill up, no matter what station I go to. I now have to stop short of filling all the way, otherwise the gas spills all over the side of the truck and the fumes get into the inside of the cabin.
Every time I fill the gas tank, if I leave the gas pump auto fill lever on then gas will spew out instead of the gas lever stopping. At first, I thought it was the lever malfunctioning, but after having the same problem recur at different gas stations and pumps, I knew it was my vehicle. I have not had it inspected but have found a similar problem exists with others owning the same vehicle model. This is obviously not safe when gas pours out onto the vehicle, ground, and operator, as well as a malfunction that costs extra money. I have learned not to pump a full tank of gas into the tank and thus avoid the problem, but I am concerned this problem could cause decreased gas mileage or other issues within the fueling system.
It started backing fuel out of the filler tube almost everytime as the fuel tank approached a full level. At first it started intermittently but lately, it does every time which results in a fuel spill on the ground, down the side of the vehicle, and on me, if I'm not paying attention. It seems dangerous. The same thing happened on my 07 Chrysler aspen and Chrysler answered the problem with a recall and extended warranty on that item. It has worked perfectly since then. I've talked to the dealer and they don't seem to know the answer...even though it seems likely to me that it is the same problem as the Chrysler (maybe the same system as the Chrysler). If they seemed more positive about the repair, I would pay to have it fixed.
The contact owns a 2005 Jeep Liberty. The contact stated that when refueling the vehicle, fuel spilled out of the filler neck valve. The vehicle was taken to the dealer for diagnosis. The technician stated that the fuel tank would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 105,000.
The vehicle was being filled with fuel from a standard fuel pump equipped with an automatic shutoff sensor. When the fuel tank became full, the sensor was not triggered, resulting in fuel spraying from the fuel tank, covering the side panel of the vehicle, the ground, as well as the person fueling the vehicle. This issue has been recurring 100% of the time when the vehicle is filled using an automatic shutoff pump. Different gas stations have been used with the same results. This is obviously a safety hazard considering that the person filling the tank and the car are becoming soaked in fuel, and an environmental issue due to the amount of fuel being spilled onto the ground.
The vehicle was being filled with fuel from a standard fuel pump equipped with an automatic shutoff sensor. When the fuel tank became full, the sensor was not triggered, resulting in fuel spraying from the fuel tank, covering the side panel of the vehicle, the ground, as well as the person fueling the vehicle. This issue has been recurring 100% of the time when the vehicle is filled using an automatic shutoff pump. Different gas stations have been used with the same results. This is obviously a safety hazard considering that the person filling the tank and the car are becoming soaked in fuel, and an environmental issue due to the amount of fuel being spilled onto the ground.
Gas tank "burps" out gas all over the side of my car and onto the ground as soon as the gas pump clicks off. Has landed on my feet a few times. It's dangerous and there should be a recall. I've seen so many people with the same issues. Not acceptable. It's a safety issue and it's happening to thousands of Jeep drivers.
Increasingly, gas pump auto shut offs fail. At this point, 100% of the time, the gas pump auto shutoff fails, spilling several ounces of fuel on to the vehicle side and the ground beneath it.
Just like many other Jeep liberties, fuel spews out, when I am filling the tank up. It does not matter which station, or brand that I use. The pump shuts of, followed by about 1/4 to 1/2 gallon of fuel coming back out. This is dangerous to the environment, the body of the vehicle, and to me. I had the problem diagnosed at a local Chrysler dealership as the vehicle needing a new fuel tank. I contacted Chrysler this morning, and they said since there isn't a recall, they would not do anything to help me out. Since this is obviously a manufacturing defect, since so many people have the exact same problem, Chrysler should be fixing this problem, at their expense! I should not have to pay to fix Chrysler's mistakes.
Every time I fill up my gas tank, it overflows. I put on the lock and then it pumps until it overflows. Gas then drips down the side of my car and onto the ground, creating a fire hazard. Once this happens, I then can smell the gas fumes inside my car as well.
Upon normally fueling vehicle, gas will expel from fill tube when tank is near full. This causes a serious and potentially dangerous outflow of gasoline onto pump operator, vehicle and pavement. Gasoline has already damaged paint finish on vehicle. Estimated environmental hazard of 1 pint per fill-up or approximately 100 pints per year. Dealer charged $105 to test for condition and it was determined that fuel system spillage is caused by defective filler tube and vapor tube. Repair cost estimated at $640 parts and labor. Vehicle manufacturer must be responsible for defective vehicle system and not vehicle owner. This is not a maintenance item, nor was it caused by mis-use. This vehicle defect has serious safety and environmental concerns and this condition has been noted, campaigned and recalled previously on many other Chrysler vehicles. Request that vehicle oem pay to replace defective parts to avoid any further contamination to the environment, avoid further vehicle damage and eliminate on-going risks to persons.
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- Longmont, CO, USA