This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Liberty. The contact received a notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to service the vehicle under the recall. The dealer was uncertain of when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the issue. The contact did not experience a failure.
The contact owns a 2005 Jeep Liberty. The contact received a notification for recall NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
We have been attempting for months to get the trailer hitch installed as a result of recall N46/NHTSA 13V-252, but the arrigo Dodge dealership in West palm says Chrysler has not given them the parts to comply with the recall. They also refuse to provide a loaner car in the interim. Please help.
- Miami, FL, USA
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The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000(fuel system, gasoline, structure) was received in June of 2013. After contacting the dealer, the contact was informed that a second notice would be mailed once the parts become available. The contact had not received the second letter and the parts were still not available. The contact had not experienced a failure. Updated 10/24/14 updated 04/13/2015
Received recall notice on my Liberty. Went into local service dealer as they stated recall was due. Dealer then stated they had no parts, no technical data or guidance on this particular recall. Additionally, if this vehicle sits for over two days will not start (battery dies). Multiple batteries installed, charging system, no known electrical shorts or errant computer codes. Chrysler will not address issue because it is out of warranty.
Chrysler sent me a recall notice in March 2014 stating a trailer hitch would be installed free of charge as a rear-end collision could cause a fuel leakage causing an underbody fire resulting in injury or death. I have called Chrysler and a Jeep dealership numerous times...Chrysler says they do not have the parts...it's been 4 months....
The contact owns a 2005 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 ((fuel system, gasoline, structure) however, the vehicle was not serviced under the recall because the part needed was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the delay. There were no failures at this time.
I was contacted by mail about a recall on my 2005 Jeep Liberty for gas tank problems in a rear end collision. To add a tow hitch to the rear end. Well I have been waiting over a year for a response I guess they are waiting for the SUV to die."?"
When filling the vehicle, the fuel blows out soaking my hand/arm, side of car, puddle on ground consistently. I'm unable to fill the vehicle without this occurring. This is not a first reporting of this issue.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was contacted. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that he attempted to have the vehicle repaired but the parts were unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure), however, the part was unavailable to do the repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact stated that she received a notice for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The dealer stated that the part needed for the recall repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact own a 2005 Jeep Liberty. The contact received NHTSA recall campaign number 13V252000 (fuel system, gasoline, structure). The contact stated that the repair was not performed in a reasonable amount of time. The dealer stated the parts were not available. There were no failures at this time. The manufacturer has not been contacted.
The contact owns a 2005 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number; 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The dealer informed that the remedy part was on back order and could not provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
I own a 2005 Jeep Liberty crd and this weekend I had trouble with it starting. We primed it from the fuel filter and it fired up. On my way to take it home, the Jeep stalled 3 more times. I took it in to the shop today, and for about $400 it will be fixed. The fuel filter housing went bad, the fuel filter is bad and I had some wiring get fried in the process. I am reading loads of people having this issue and stating a faulty design from Chrysler. Why isn't this a recall then? I read on a few that mentioned the results of this fix, that it's been redesigned and they are having no more trouble. I hope that it the case for me too, and believe this would be an important recall as this can cause fire and accidents.
The contact owns a 2005 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact was informed that the part for the recall was not available. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
I am writing in regards to the recall that was done about the gas tank/ trailer hitch recall. As of this date I have heard nothing since Chrysler sent me a letter stating that "the dealership would be in touch"! I sent them a copy of my receipt for the hitch I had installed and it stated it met federal guidelines. It seems that they received to many receipts and that at $300. A vehicle it was going to hurt! I see no need to take my vehicle into a dealership when I provided prove that my hitch was properly installed and met federal guidelines. I'd like to hear from you on this matter as Chrysler wants to drag this out as long as they can! thank you [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
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- Jacksonville, FL, USA