This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every time my wife or I fill up the gas tank, gas sprays everywhere as the auto-shut-off does not work. The gas tank over-fills every single time and gas spews everywhere, getting on me, down the side of my Jeep, and all over the ground. This is a major hazard and could ultimately end up in an explosion. To act as additional support, the fact that gas sprays everywhere is against the law that can be found on the stickers at every gas station gas pump for how to "operate" the gas pump and how to "fill-up" correctly. There needs to be a recall immediately as I know there are many other people who experience this same issue. Also, the only reason why I stated the problem began at 147,000 miles is because that was the mileage on the vehicle when I purchased it used.
When ever I fuel this vehicle up fuel spills out wither in an automatic shutoff mode (there's a lot that spills like this) or doing it manually as slowly as pump will allow. I am fearful of a fire or explosion during this process. I looked up on line and in some of the Jeep forums this seems to a thing the 2005 Jeep Liberty does. On one of the forums www.jeepforum.com/forum/F28/2005-Liberty-spills-gas-1184293/ 03-20-2011, 02:08 pm the poster flyordie says "Jeep has issued a silent recall on this problem. Just so you all know. ***** and moan enough at the dealership and they will fix it on their dime." Why is it silent" why don't they just issue the recall and save some one or their father or mother or kid fro being killed when its preventable" I chatted with an online rep from Jeep a [xxx] and she gave me a complaint number [xxx]: the case number is [xxx]. this was at their live chat room on owner connect (mopar). At https://mopar.custhelp.com/app/mopar/chat_landing/first_name/[xxx]/last_name/broach/email/standho%40sbcglobal.net/request_source/8 I was told that no one would be contacting me from Jeep, all complaints are handled internally. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Greetings, I am writing to you today because I have received several safety recall notices for the same recall #N46/NHTSA 13V-252 beginning in 2013. I have had my name registered with two different dealerships for well over 18 months with no repair work done. I am asking for your assistance in having this issue remedied. I can be reached at [xxx] for any relevant information or communication. Respectfully, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Jeep Liberty. The contact stated that when attempting to not hit a deer, the vehicle flipped and crashed into a ditch. The contact stated that fuel began to leak out after the vehicle landed upside down. A police report was filed and there were minor injuries to the contact's foot and arm that required medical attention. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 200,000.
- Denham, LA, USA
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The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Every time I put fuel in my Liberty, gas sprays everywhere. It does this every time I start fueling. It also does it when the tank is full. I lose a least 1/2 gallon every time I fill up. The dealership says nothing is wrong with it. If there's nothing wrong, how do I get covered in gas every time I put fuel in? it's very frustrating. I did get a recall N46 for the fuel tank, but their way of fixing it, is to put on a trailer hitch. That does nothing to fix the overflow issue.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. While refueling the vehicle, fuel spewed out of the filler neck. In order to fill the vehicle with fuel, only a little bit of fuel could be pumped at a time. The vehicle was not diagnosed. The failure recurred several times. The contact mentioned that the failure began after the vehicle was repaired under NHTSA campaign number: 13V252000 (fuel system). The failure mileage was 148,000.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received NHTSA campaign number:13V252000 (fuel system, gasoline, structure) however, the part for repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The vehicle had not experienced a failure.
At approx 8:00 on the morning of 2/16/15 my 2005 Jeep Liberty, 3.8L V-6 with automatic transmission began to accelerate out of control while braking for a stop sign. The engine was cold, I had just started it and the temperature was in the mid to upper 50S. I was traveling about 27 mph, and began to slow for the stop. At about 10-15 mph, I noticed the car was no longer slowing down. It seemed as though the brakes stopped working. At the same time, the engine briefly revved on its own. This made the car accelerate. I could not stop at the stop sign and the car accelerated into 50 mph cross traffic. I made a hard right turn to bring the car next to the curb, allowing room for traffic to go by. At the same time, I put the transmission into neutral and that allowed the car to stop. I then put the car into park and revved the engine. It seemed to respond normally at that point (engine would return to idle immediately after taking my foot off the gas). After shifting between part to drive, then reverse, etc. Several times, it still seemed to work normally so I continued to work with no further problems. It seemed as though while coming to a stop, the transmission did not down shift or disengage. As the engine rpms were reduced below idle due to the car slowing, the computer control system tried to bring the engine speed back up, causing it to accelerate. A couple of facts - the car has approx. 159,800 miles on the odometer. I purchased it used a few months ago and have put 13,000 miles on it. When I purchased it I had it examined by a mechanic and had all the hoses, belts, etc. Replaced. I've had the oil changed at about 5,000 mile intervals. I drive with one foot only, I don't use separate feet for the gas and the brake. The floor mat was not moved before or after this incident, and is not close to the gas pedal. Check engine light did not come on.
The contact owns a 2005 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 13V252000 (fuel system) was received in may of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available. No estimated timeframe for receiving the parts could be given. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
My son took his 2005 Jeep Liberty in for the recall where they are supposed to install a trailer hitch to prevent the gas tank from rupturing during a rear end collision. They told him his frame had too much rust on it and that they could not put on the hitch. It is a NY car and he now lives in Arkansas. It is in normal condition for a 10 year old car driven year around in upstate NY. I am sure that they have not see as much rust on vehicles in Arkansas so I think they are antsy about any rust at all. Or, they are looking for any excuse not to do the repair. The amount of rust just speaks to the original design/manufacturing quality if anything. It been over 2.5 years since the recall was first announced and over a year to the point that they had enough hitches. He's been trying to get in for repair the last 6 months. I'm sure 3 years ago there was less rust on the frame but it has taken this long to get it in. Is Jeep off the hook because of rust" shouldn't Jeep be required to fix the problem on all vehicles that are still on the road? shouldn't they have another fix in place for Jeep that can't accept the "hitch" fix? it appears from what I have read that Jeep purposely delayed the recall so there were fewer vehicles left on the road and now they get to make the call when there is too much rust. How am I supposed to feel that my son is safe if Jeep is allowed to say "pass" on repairing his vehicle. Who allowed Jeep to decide if a vehicle gets the fix or not. Why was Jeep allowed to have a fix that can't work on all vehicles still on the road? I have read there have been additional Jeep fires and deaths just in the last 6 months and Jeep still has the ability to refuse to fix some vehicles. How is Jeep being held responsible for these deaths? what options does he have" please let me know what steps I need to take to have his Jeep fixed correctly......updated 05/14/15
The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Seneca Falls, NY, USA