This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle dies after filling it up with fuel. It has now happened to us multiple times, from what I have been reading it has been happening to lots of other people with Jeep/Chrysler as well
On Sept. 2, 2019 while driving on route 23 our 2004 Jeep Liberty's gas tank broke off and we dragged it down the road with gas pouring out, another driver alerted us that the gas tank was dragging. If a spark happened we would have been set on fire. The police and fire department were called and our car was towed to a repair shop. I saw a recall #18V278000 online today 09/05/19, we were never notified of this recall.
After filling fuel tank the car starts fine but then the engine stalls multiple times in the first 3-5 miles. This is hazardous since it often happens when pulling into traffic leaving the gas station. It seems to go away and the car runs fine after several miles of driving and stalling as I slow down for stop lights or stop signs. I recently bought this Jeep and this has happened several times after fillups. I just googled the problem and found it is a common issue. I thought it would be good to add my information to the list. I have done nothing to try to solve the problem at this point.
Have not been notified of any recalls and when I called the dealer they said I didnt have any recalls but when I check in the date base it said I had two recalls; I would like to get notified of the recalls by a dealership.
I got my Jeep repoed in 2016 because of not making my payments. I was having the problems with the gas tank and the engine was not running correctly. Is there anything you can do? please let me know. [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Anaheim, CA, USA
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At interstate speed the Jeep accelerates unexpectedly as if the throttle is pressed to the floor. This is the third time this has happened. Accelerates to 80 miles per hour almost instantly.
My car caught on fire last night, fire department was unable to confirm source of fire. I researched Jeep Liberty 2004 recalls and found on June 12,2012 the Office Of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened (ea) 12-005 to investigate an alleged safety related defects concerning fuel tank system integrity for Jeep my 1993-2007 for, which included numerous fire. On 1/16/2017 my Jeep Liberty caught on fire, in the snow. Car was stationary, had only driven 2 blocks, got stuck in the snow, revved up the engine and smoke began coming out the hood. Car completely combusted in flames,
I bought the car used after I've been hit in the back from somebody and I no longer had my Subaru or the money to buy another Subaru so I was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after I bought the car the engine light turned on course it didn't have any transmission fluid so I put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then I see that they have done some work to it because I didn't notice when I bought it that the door has power they have opened it another issue is that I washed my car when I call the person that bought it was a little small dealership I stated that I washed the car he stated to me to me "you washed the car?" I said yes I didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else I can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire I would like the recall to be repaired also I should have noticed that the car occasionally randomly feel like it's fishtailing while I'm driving I was struck by a vehicle on the freeway while I was walking after my Jeep Grand Cherokee that I had prior to my Subaru completely died on the middle of the freeway I began to walk to the call box when I was struck by a car so I have to have a safe car I am a single mother and grandmother thank you for your attention in this matter.
I was approaching the onramp, & as I turned on I heard a noise. Thinking I had a flat I immediately pulled off to check my tires upon rounding the rear of my vehicle I saw liquid on the ground upon backing up a step I could see it was my gas tank with the broken brackets. I thank god there were no sparks & that I was not yet @ speed on the interstate. I was terrified as to how close to death I possibly was. Then I find out here that it had happened 1 other time (that's reported here) but not to the manufacturer. Now I'm out of my vehicle while being repaired and out of work till it's fixed. This should never have to come out of my pocket but will because of negligence. I only wish I had though to take pictures before it was loaded & towed to the garage.
The contact owns a 2004 Jeep Liberty. After the vehicle was parked, smoke emitted into the interior without warning. The contact was able to exit the vehicle, lift the hood, and discovered that the front of the vehicle was on fire. The fire department extinguished the fire. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injectors failed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 198,000.
The contact owned a 2004 Jeep Liberty. While driving 55 mph, the vehicle caught fire and burst into flames. The fire department extinguished the fire. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a lot. The contact received notification of NHTSA campaign numbers: 06V288000 (suspension) and 13V252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) was received in May 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V085000 (suspension) and 13V252000 (fuel, gasoline, structure) however, the part was not made available. The contact stated that while driving approximately 20 to 25 mph, the engine stalled. The vehicle did not restart. The vehicle was not diagnosed or repaired. The approximate failure mileage was 130,000.
I just purchased the car and found that the car has an outstanding recall. It is Chrysler recall #N46 or NHTSA #13V-252. Which is related to potential fire from rear end collision. I just called Jeep Chrysler at 5130 nesconsett hwy, port jefferson station, NY 11776. They indicated to me that there is a 6 month waiting period in order to get the car in to fix the recalled item. I think that is an unreasonable amount of time to have to wait to fix this potentially disastrous issue. Is this ok? I would like to be able to get this done much sooner as I fear for my family's safety.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/22/15 updated 10/11/2017
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.... updated 06-02-15 the consumer stated the vehicle was repaired. Updated 7/2/2015
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- Bowling Green, KY, USA