This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure). However, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the defect. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts were to become available. Also, the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The vehicle had not exhibited the failure.
The contact owns a 2003 Jeep Liberty. The contact stated that while traveling approximately 50 mph, the ball bearings became detached on the front passenger side of the vehicle. The vehicle was towed to a repair shop. The contact received notification of NHTSA campaign id number: ()13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and had attempted to get the vehicle repaired before the failure occurred. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs. The approximate failure mileage was 177,000.
- Carrollton, GA, USA
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The contact owns a 2003 Jeep Liberty sport. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and the part needed to complete the repair was not available. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications of NHTSA campaign id number 12V52700 (air bags) and 13V252000 (fuel system, gasoline, structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2003 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The contact had been waiting longer than a year for the recall repairs. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 05/19/14 MA updated 06/3/2014
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number:13V252000 (fuel system, gasoline and structure). When the contact took the vehicle to the dealer for repairs, the contact was informed the parts were unavailable. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date on when the part would be available. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id numbers: 12V527000 (air bags) and 13V252000 (fuel system, gasoline and structure). The contact stated that the parts were not available for either repair. The manufacturer was contacted and provided an unreasonable date for when the vehicle would have the recall repairs performed. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications under NHTSA campaign id numbers 13V252000 (fuel system, gasoline, structure) and 12V527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
There is growing rust on the back of the vehicle, on the roof panel, just above the tailgate window, on the driver side. It started under the glass, inside a weld point. Every body shop expert I have every taken it to says the same thing: This was a bad weld and water was allowed to get in there and under the paint. It started with a tiny bump years ago and is now the size of my hand and growing. My concern is I have seen this on at least four other Liberty Jeep. A post on Jeep's facebook page also turned up a few people with the same problem.
The contact owns a 2003 Jeep Liberty. The contact stated that the bottom of all of the doors exhibited bubbles and was starting to rust. The contact did not have a cause for the rust and had not spoken with the manufacturer. The failure mileage was unknown, but the current mileage was 115,510.
I bought my Jeep off of my grandparents in October. Its a really nice Jeep, only has 69,000 miles. That's good for an 03. Every car has its problems im sure. But mines on recall. I have had the airbag light come on and go off. And I comes on whenever it wants to. And it scares me because if the airbags go off, not only will I be mad, but you can bet, ill prob raise hell. Because I don't fell save driving a car that has the potential to have the airbags go off. Also I have noticed that the power lock on the drivers side works when I wants to. Like I have to hit it a couple times to get it to work. Not such a big deal. Also the cd player doesn't work. Like I've change all the fuses to try and get the door lock/cdplayer to work. And nothing changed. It make a really loud and annoying noise after the cd plays for awhile. That I don't car about. Also one day I got in my Jeep. I don't know how because the door was shut and locked, but on the drivers side, on the inside of the door. Was nothing but ice. The door still opened and closed, no problem but, it looked like somebody took a gallon of water and dumped in down the inside of my door and it froze over. And that's the problems I've noticed with it. The only thing I care about is the whole air bag thing. I have received notice that it will be fixed, but will it be fixed for good. Because I don't feel safe driving around and doing my daily things, knowing that I, or my family, or friends could get hurt from the airbags going off. So I hope that whatever the company is doing to fix it works, because everyday I get in my Jeep, that's the only thing that is going threw my head. Thanks
The support straps for the fuel tank failed suddenly after making a left turn. The fuel tank contacted the road surface for a short time (1 minute) before the vehicle could be stopped. The rear corner of the tank (passenger side) was damaged to the point that fuel leaked from the tank. Both support straps were broken after the incident. The tank was approximately 1/4 full prior to the incident. Both of the support straps failed near the bottom of the fuel tank. The remaining pieces of the support straps were still fastened to the frame and the fasteners were still in place after the incident. Both support straps were severely rusted. Although we are disappointed that this incident happened, we are grateful that no one was hurt. We realize the outcome could have been a lot worse.
At only 66,000 miles original owner directly from a 4-year corporate lease, a large corrosion/rust hole through bottom of passenger side body frame rail has been discovered, where lower control arm meets the frame rail. Breakage of the rear frame rail is pending due to rust hole, would likely cause a spontaneous loss of steering, injury or death. Jeep is too dangerous to drive. Must spend $2,000 to try to replace frame rail. Contacted Chrysler but they would not fix due to year of vehicle, corrosion recalls are 2004-2007. The entire underside of vehicle is rusted and only a matter of time before all other components rust through including suspension and brake lines as well as lesser parts already going like rear window currently rusted shut and engine parts with corrosion beginning. I live in NJ which is included in the "salt belt" -states that use salts to de-ice roadways in winter, so the recall on my would not affect my vehicle regardless of it's year. It is my opinion that there is a major corrosion/rust issue in the earlier Jeep Liberty models which makes these vehicles very dangerous to drive. Buyers beware especially in the northeast. Have a thorough inspection for rust before buying any used Jeep Liberty.
**urgent** I am requesting that the recall of Jeep due to gas-tank fires be accelerated. I became aware of the gas-tank fires involving Jeep on 6/17/2012. My only mode of transportation is a 2003 Jeep Liberty and I am fearful of driving the vehicle now. If someone rear ends me, the Jeep may burst into flames. I am filing this complaint against Jeep/Chrysler for allowing myself and a million other drivers to continue driving a vehicle with a dangerous condition when they have known of the issue for the last two (2) years!! I have not personally had an incident but I would like the problem corrected before I am added to the fatality statistics. A recall needs to be done immediately with either correction to the vehicle or vehicle replacement. Jeep/Chrysler owe a responsibility to its consumers to report unsafe/dangerous conditions. Thank you
A D V E R T I S E M E N T S
- Santa Ana , CA, USA