This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Liberty. While driving approximately 45 mph, the air bags deployed and the air bag warning light illuminated. The driver sustained a wrist injury that did not require medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
I own a 2002 Jeep Liberty which had the M35 recall. "airbag deployment". I had the recall patch done. I have read that the recall patch doesn't fix the deployment issue and that the NHTSA is tracking the issues that are still happening after the recall repair. On 10-14-2014 this happened to my Liberty. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
We had the M35 recall done at South point Chrysler Jeep Dodge in tulsa ok on approximately August 2, 2014. On September 18, 2014 my daughter was involved in a highway intersection accident where her car sustained front end damage so bad it was totaled. She was driving approximately 10mph and the other car was going 65mph. None of the airbags deployed when the collision happened. The other cars airbags deployed. That car was totaled also. I have several pictures of my daughters car immediately after the collision. The police, fire department and Oklahoma highway patrol all were surprised her airbags did not deploy. Subsequently she has sustained a concussion and is having to have several mris and ct scans due to the car accident. I would like to know why her airbags did not deploy at impact. I thought this recall was suppose to take car of airbags from deploying inadvertently but didn't think it would cause them to not function at all...updated 07-08-15
The contact owns a 2002 Jeep Liberty. The contact received notifications for recall NHTSA campaign numbers: 12V527000 (air bags) and NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure). However, the parts needed were unavailable to service the vehicle under the recall. The dealer was unable to provide an expected date for the parts to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Pam
While driving on a highway both my front air bags, driver and passenger side, deployed. I had a recall for my air bags and went to a dealership to get it repaired about a month ago. Then this happens. I've contacted the dealership and they are stating there is nothing they can do. I am extremely disappointed in Jeep and currently have no car due to the lack of care of Chrysler.
- Long Branch, NJ, USA
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The contact owns 2002 Jeep Liberty. The contact stated that the air bag warning light illuminated. The contact stated that the vehicle was serviced under NHTSA campaign number: 12V527000 (air bags) however, the air bag warning light remained illuminated. The contact also stated that during rain weather, the vehicle hydroplaned when depressing the brake pedal slightly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and stated that the part needed was unavailable to perform the repair under the recall. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 Jeep Liberty. The contact received a notification for NHTSA campaign number: 12V527000 (air bags) and NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 12V527000 (air bags). However, the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure, air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There was a recall on the front air bags where they would deploy at any time. I took my Jeep in around 6-12 months before the incident happened and got the recall fixed but it still went off. I have a remote starter on it and had it running to cool it off before I got in to leave. I was standing not even 10 feet from it and it just went off. I just wanted you to be aware of the fact that I had the recall fixed and it still didn't work.
The contact owns a 2002 Jeep Liberty. The contact stated that the air bag sensor illuminated intermittently. The vehicle was previously repaired according to NHTSA campaign number: 12V527000 (air bags); however, the failure was not remedied. Due to the failure, the vehicle was unable to pass state inspection. The dealer informed the contact to bring the vehicle in for further diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 172,000.
The contact owns a 2002 Jeep Liberty. The contact stated that air bag warning light remained illuminated. The contact mentioned that the vehicle was recently repaired under recall NHTSA campaign number: 12V527000 (air bags). However, the repair failed to correct the failure. The vehicle was taken to an independent mechanic. The technician was unable to locate a failure code. The manufacturer was made ware of the failure. The vehicle was not repaired. The failure mileage was 183,000. Updated 9/29/14 updated 02/25/2015
The contact owns a 2002 Jeep Liberty. The contact stated that the vehicle was recently repaired under recall NHTSA campaign number: 12V527000 (air bags). However, the air bag light was still illuminated on the instrument panel. The dealer was made aware of the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The failure mileage was 158,659.
The contact owns a 2002 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 12V527000 (air bags). The contact stated that the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 12V527000 (air bags) and NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the parts to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I filed a complaint with a representative from Chrysler and it is shown on the previous page..however, a couple of things aren't as I described them to her. We received 3 recalls and took the Jeep to mtn. View in ringgold ga on July 28/2014. The recalls were for trailer hitch, air bags and seatbelts..we were there for approximately 4 hours and were told we were ready to leave.a few (3) miles towards home the air bag light came on-we had stopped at a vegetable stand and immediately turned around and went back to the dealer ship..they were not happy..after about 35-40 minutes a guy comes out and said it was our battery!! that we needed to purchase a new one..we left and started home again and just a couple of miles up the road the light came on and has continued to stay on..on the other information the girl took she said we did not take the car back to the dealership-but it was not fixed..I called and filed a complaint because of the harsh treatment and the problem was not solved and because medicine belonging to my husband had been taken out of the console..she suggested I notify Chrysler and then gave me and ODI # 10618678. Chrysler said it was reported the airbag module and a ball joint had been replaced...
The contact owns a 2002 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 12V527000 (air bags) however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The contact had not experienced a failure.
The contact owns a 2002 Jeep Liberty. The contact stated that the air bag indicator was illuminated in the vehicle. The contact received recall notices for NHTSA campaign numbers: 12V527000 (air bag) and 13V252000 (fuel system, gasoline, structure); however, the parts needed for the repairs were unavailable. The manufacturer was not notified. The approximate failure mileage was 124,000.
The contact owns a 2002 Jeep Liberty. The contact stated that while driving 40 mph, the driver side air bag inadvertently deployed. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,480.
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- Kaneohe, HI, USA