10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Grand Cherokee electrical problems

electrical problem

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2020 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Feb 182021

Grand Cherokee

  • 300 miles

A D V E R T I S E M E N T S

At first start up sitting in garage, the main display for the speedometer is totally blank, or has a white screen with. No information at all. After you exit the vehicle and return in 10 or 15 minutes to start again the display starts to work this has happened about 6 times in the past year. Dealer can't find any issues after multiple visits. Hard to drive with no visible speed indication

- Rupert, ID, USA

problem #6

Dec 012020

Grand Cherokee

  • 1,800 miles
Purchased new in September. Currently has 2100 miles. Cruise control "sticks" and fails to disengage at the controls. When the accelerate control is depressed and released, the vehicle will continue to accelerate without capping the increase in acceleration until the system is disengaged with the brake pedal. Very dangerous! this scenario occurs both at lower and higher speeds over 55.

- Aurora, IL, USA

problem #5

Nov 212020

Grand Cherokee

  • 329 miles
While driving 60 miles per hour along the southbound express lane of garden state parkway my new 2020 Jeep Grand Cherokee started shaking. Within seconds, I pulled on to the grassy area next to the fast lane where my vehicle died. After getting towed to the dealership, I was notified that my new car with 329 miles on it is in need of a new engine, new batteries and new starter. Of notable concern on the repair order is the following: "what is present inside intake manifold is pieces of metal." While the case is not yet closed, Chrysler informed me they intend to fix the vehicle under warranty and return it to me. This is a serious safety concern and I fear the blown engine, dead batteries and starter could have caused additional, unrecognized damage.

- Haworth, NJ, USA

problem #4

Nov 052020

Grand Cherokee

  • 1 miles

A D V E R T I S E M E N T S

I shifted from park to drive to reverse out of my parking space to shift to drive. I was driving on the road when I noticed the screen stuck on the reverse image. It was bot do anything and remained frozen until I reached my destination.

- Columbus, OH, USA

problem #3

Aug 062020

Grand Cherokee

  • 7,100 miles
Wednesday, August 5 2020, was driving about 3 miles from my house when I noticed message on dashboard "place car in park to start car". thought it was odd because I was driving. I then noticed car was off so placed in park (on the road btw) and started it up again. No more issues that day. Next morning, August 6th, car shut down again in nearly the same location. This time traffic was much busier and I was in right lane with cars behind me traveling 45-50 mph and to the right was a merge lane with multiple cars coming over...car slowly glided into the merge lane as everyone became aware I was in distress and allowed me to move over. Car would not restart and was actually locked in park, so I was unable to move car from traffic lanes. Called police and tow truck who brought it to a Jeep dealership. It was a very dangerous situation to be in during early morning commute time. Now its Saturday and I have no communication as to what the problem may be, so I searched some internet and learned this has been going on for awhile with Jeep. I was provided a loaner car by the dealership.

- Fort Myers, FL, USA

problem #2

Feb 012020

Grand Cherokee 6-cyl

  • miles
Center display that contains backup camera images, climate control, radio, navigation and many other functions is inoperable most of the time. This problem recurs daily, and the display is inoperable 90+% of the time. The absence of an operable backup camera display is a significant safety issue.

- Kingsburg, CA, USA

problem #1

Dec 012019

Grand Cherokee

  • 298 miles
The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle was at stand still, heat would exit the vents when using the air conditional. The contact stated he had to open the windows for 10-15 minutes to be able to enter the vehicle, due to the extreme heat inside the cab. The contact was concern that the failure would occur when extreme hot climate weather. The contact stated no warning light was illuminated. The vehicle was taken to local dealer victory Chrysler Dodge Jeep Ram located at 45 naber dr, shallotte, nc 28470, where made aware of the failure. Diagnosed with needing unknown electronically to be updated. The vehicle was not repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 298.

- Southport, NC, USA

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