CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

10.0

really awful
Crashes / Fires:
16 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
28,920 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Grand Cherokee Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #131

Jun 132021

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No

- Oakland, TN, USA

problem #130

Apr 232021

Grand Cherokee

  • miles
On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost ALL ability to control my Jeep. The jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.

- San Juan, PR, USA

problem #129

May 012021

Grand Cherokee

  • 106,500 miles
My Jeep has now on 2 occasions at a high rate of speed lost all ability to accelerate- April 29 & May 1st while driving on a highway at 70mph in rush hour traffic the vehicle lost all ability to accelerate- it felt like the engine slipped into neutral-however it was still in drive-I verified this- vehicle rapidly decelerated - I barely got off the highway without being in a collision- vehicle then after being restarted was able to engage into drive again and move both forward & backwards dealership was unable to determine problem however upon taking the car home on May 1st same thing happened again- this time with a eyewitness as well May 1 at 50mph- engine (still running) cut out as if it slipped into neutral - the vehicle still said it was in drive when the vehicle came to a full stop- the light for gear shift - changed & it read that jt was in neutral - simultaneously a message popped up (only after it was stopped) 'vehicle speed is too high to shift' of course we were already stopped and never tried to shift it anyway my Jeep was manufactured in September 2014-this problem closely correlates with another recall that is limited to same Jeep models made prior to July 2014 see NHTSA campaign number 19V447 (see link below) this is incredibly dangerous and the dealership seems to have no awareness of this problem in Jeep made in the same year as mine https://www.consumerreports.org/car-recalls-defects/Jeep-Cherokee-recalled-for-transmission-issue/

- Woodbine, MD, USA

problem #128

Apr 182021

Grand Cherokee

  • 108,000 miles

A D V E R T I S E M E N T S

Airbag service light keeps coming on while driving on highway and city streets.

- Lexington, VA, USA

problem #127

Nov 122020

Grand Cherokee

  • miles
W79 diesel egr cooler recall from November 2020. (fire hazard) I am on a waiting list to remedy this hazard!!!! no parts are being produced for this recall? what good is a safety recall without urgent response with parts needed.

- Mequon, WI, USA

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problem #126

Feb 012021

Grand Cherokee

  • 46,000 miles
The headrest to my Jeep popped out while I was driving. It is still attached, but seems to be hanging by a thread. After looking inside, it appears the plastic broke off the part that holds the headrest securely. I've called Chrysler and they said they won't replace it unless it has completely fallen off. I don't meet the recall requirements and I think it's very careless of Chrysler to not fix a faulty part.

- Los Angeles, CA, USA

problem #125

Feb 052021

Grand Cherokee 6-cyl Diesel

  • 70,000 miles

A D V E R T I S E M E N T S

While driving down the freeway my engine shut itself off and went into neutral. I noticed a lot of smoke/steam coming out of the back of my car. I pulled my car over to the shoulder and stopped it. I opened the hood to see if I could see what the issue was but was unable to immediately see the issue. There was a lot of steam/smoke coming out of the hood. I got back in my car to call aaa for a tow and while on the phone I noticed an orange glow from the engine compartment. I immediately hung up and called 911. Then got all my belongings out of the car and at this point the fire had engulfed the front of the car. Chp and fire department showed up. The car is a total loss.

- Newport Beach, CA, USA

problem #124

Oct 222020

Grand Cherokee

  • 130,000 miles
Driving down road the vehicle lost power and the vehicle stalled customer stated the heater light came on also, customer states the ac wasnt working at the same time vehicle towed home. Tried to add water the to vehicle put noticed it was leaking customer had vehicle towed to dealership tech perform diag and inspection found coolant leak coming from heater hose also perform block test fail rec. Teardown cyl heads for inspection

- Perris, CA, USA

problem #123

Dec 022020

Grand Cherokee

  • 82,000 miles
Head restraint deployed without a rear end collision or any other moving event my wife was simply loading the dog into the car as it was sitting in parking lot at vet office.

- Birmingham, AL, USA

problem #122

Sep 172020

Grand Cherokee

  • 60,000 miles
While driving, passenger headrest deployed. Plastic brackets inside headrest which keeps active headrest closed, has broken. Headrest no longer usable.

- Wilmington, NC, USA

problem #121

Dec 182020

Grand Cherokee

  • 56,668 miles

A D V E R T I S E M E N T S

Heat stopped working just cut off climate off screen indicates

- Philadelphia, PA, USA

problem #120

Nov 102020

Grand Cherokee

  • 51,000 miles
I thought somehow I broke my headrest and didn't realize. But when I went to look it up and to my surprise I see hundreds of people with he same exact issue. Car was not moving and was parked behind my business, came back to the headrest deployed. Surprised Jeep hasn't recalled this yet seems like a major issue, can't even imagine if someone was sitting and it exploded.

- Roselle, IL, USA

problem #119

Nov 032020

Grand Cherokee

  • 0 miles
The leather on the dashboard is bubbling. There is some sort of glue issue on the vehicle.

- Old Orchard Beach, ME, USA

problem #118

Oct 232020

Grand Cherokee

  • 93,200 miles
I was driving on a highway at approximately 5 mph. I was in a line of traffic and we were nearing a stop sign when I heard a very loud noise and felt something hit the back of my head, thrusting my head forward. I initially thought I had been rear ended by another vehicle, but then I discovered that my headrest had spontaneously deployed. The headrest is unable to be reset because the plastic pieces that keep it together are broken, which appears to be why it spontaneously deployed.

- Fort Payne, AL, USA

problem #117

Oct 192020

Grand Cherokee

  • 39,000 miles
Leather dash has massive wrinkles that popped up very fast and seemingly out of nowhere. Vehicle has only 39,000 miles and has been well kept. Again the wrinkles came from nowhere and worsened within only a couple of days.

- Crestview, FL, USA

problem #116

Oct 042020

Grand Cherokee

  • 128,000 miles
Yes I am driving an the service shifter comes on. It has come on multiple time and even changed the gear I was in while I was driving on its own.

- Colorado Springs, CO, USA

problem #115

Apr 142020

Grand Cherokee

  • 56,000 miles
2015 Jeep Grand Cherokee srt carbon fiber trim is warping on the front dash

- Des Moines, IA, USA

problem #114

Aug 102020

Grand Cherokee

  • 79,000 miles
Leather instrument panel (ip) cover delaminating- my whole leather dashboard is bubbling up and coming off. Jeep said they wont do anything about it because the X81 recall was only for cars 2011-2014. My car is 2015 summit with the same exact problem.

- Atlantic City, NJ, USA

problem #113

Aug 062020

Grand Cherokee

  • 62,245 miles
Active headrest deployed spontaneously

- Clearwater, FL, USA

problem #112

Jun 192020

Grand Cherokee 8-cyl

  • 15,000 miles
Tipm, shift module and ticm causes the Jeep to serious malfunction. All alert lights on the dashboard and shifter light up, wipers come on, vehicle will stop and is unable to drive, motor accelerates, cooling fans are activated on high all at one time and vehicle will not shut off. When the vehicle does shut off then it will not restart, while driving at any time. Vehicle acts as if possesed.!!!!!!!!! this vehicle is not safe. Everyone knows this including fca.

- Massapequa, NY, USA

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