CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.

10.0

really awful
Crashes / Fires:
9 / 9
Injuries / Deaths:
2 / 0
Average Mileage:
35,630 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee engine problems

engine problem

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2015 Jeep Grand Cherokee Owner Comments (Page 1 of 9)

problem #168

Apr 172019

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started screaming and I immediately turned off the vehicle and got my kids out, because I wasn't sure if it was going to blow up or what would happen. Called USAA to tow vehicle to dealership. - Problem was confirmed by the dealer - I have never got my vehicle serviced by anyone else besides the dealer/manufacture (DCH Chrysler Dodge Jeep Ram Fiat of Temecula) - the vehicle and component was inspected by the manufacture (DCH Chrysler Dodge Jeep Ram Fiat) - There was absolutely NO WARNING, NO LIGHTS OR SIGNES THAT THIS WAS GOING TO HAPPEN prior to the failure. (CHECK ALL RECORDS AT DEALERSHIP) ALL SERVICE COMPLAINTS ARE DOCUMENTED at (DCH Chrysler Dodge Jeep Ram Fiat of Temecula).

- Murrieta, CA, USA

problem #167

Jun 292021

Grand Cherokee

  • miles
Jeep dealership is unable to remedy this recall that has been an issue for over 2 years. My jeep was at dealership for month and still no repair parts they have no ETA on specific parts needed for recall as they don-??t get notified about the part for my vin number. I am stuck with an unsafe jeep due to unable to be fixed. Need a remedy to fix this I am losing out on money not having a safe vehicle for me and my family to drive

- Magna, UT, USA

problem #166

Jun 112024

Grand Cherokee

  • miles
The engine kicks like the injectors are blocked or something. It happens in idle and all speeds, including highway speeds. It is not speed related. However, I am reporting this because it jerks the car at highway speeds and this is dangerous. I have one occurring trouble light regarding the oil pump but it-??s not related. Something is troubling this engine like there is debris in the fuel line but all of my recalls have been fulfilled.

- Orlando, FL, USA

problem #165

Nov 012022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the vehicle independently decelerated and failed to exceed 45 MPH. The contact stated that the traction control and check engine warning lights were illuminated. The contact pulled to the side of the road and turned off the vehicle, then the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed with an unknown failure. The vehicle was repaired; however, the failure recurred. The contact stated that the failure had recurred several times. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling), however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Detroit, MI, USA

problem #164

Mar 042024

Grand Cherokee

  • miles
Purchased a 2015 jeep grand Cherokee. At around 65k miles vehicle started making a ticking sound. Vehicle was also stalling when accelerating from a stop, usually when making a right turn but also when trying to press gas to gain speed quickly like when entering the highway. There is a known issue with this model where the rocker arm fails and damages the cam shaft. Engine light went on so contacted the dealer and Brought the car in for a recall repair. I drove out of the dealership and the engine light went back on. Brought the jeep back and was told engine issue wasn-??t covered under warranty and repairs would cost $5k. I-??m contacting the DMV automotive facilities inspector to file a complaint on the dealership and will be contacting a lawyer regarding a class action lawsuit unless I get a resolution to this issue. I drive my 3 small children around every day in this car.

- Peekskill, NY, USA

problem #163

Mar 012024

Grand Cherokee

  • miles
tone ring issue not resolved

- Cumberland, WI, USA

problem #162

Feb 262024

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like bad parts. A mechanic has ascertained the problem with my vehicle. If this is a common problem why has the manufacturer not fixed the problem and inspected these parts?

- Manchester, MO, USA

problem #161

Feb 242024

Grand Cherokee

  • miles
Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an exit by chance. Would not restart while coasting. Traffic line formed behind me for those also seeking same exit I needed at the last second. I was unable to fully move into shoulder because of debris seen and fear of damage to tires. After coasting to a full stop a quarter mile from Love's Truckstop, put vehicle in park, and was able to restart after hesitation. Engine light on with my reader stating "confirmed" codes P0336, U1401; and a "pending" code of P05ED. Now takes 3-5 seconds to start when used to be "instantly." In a nutshell, this was not fun. :| Note to manufacturer, please stop skimping out on quality.

- Magnolia, TX, USA

problem #160

Aug 302023

Grand Cherokee

  • miles
See attached document for complaint

- Ormond Beach, FL, USA

problem #159

Jan 032024

Grand Cherokee

  • miles
I have been trying to get this recall fixed for over two years not. I have received over four notices from FCA via US Mail. Each time I go to the dealer, Planet Jeep, in Flagstaff, AZ I am told that there are no parts available and they cannot do anything. The first three times I was told that I would be put on waiting list however when I checked last week they said there is no record of me even commig in for it. I tried to call FCA directly on the phone number listed to call for help with the recall. The FCA rep said all I need to do is go into the dealer to get it fixed. I explained to her the issue and she put me on hold and called dealer directly. The dealer at Planet Jeep stated same thing, there are no parts available and I would be put on a list. I asked FCA if I could escalate this and she said there is no recourse for recall issues. I want to sell my Jeep however no one will purchase when I disclose the missing recall which is the high pressure fuels system and very serious as there have been issues of vehicles stalling on the freeway speeds and causing accidents. I think two years and several attempts to fix this is unreasonable. I am requesting your assistance.

- Flagstaff, AZ, USA

problem #158

Jul 012020

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The rocker arm is defected causing ticking noise and Known by manufacturer that it is due to fail but still built car with faulty part. Cost thousands to fix

- Berwyn , IL, USA

problem #157

Nov 292023

Grand Cherokee

  • 145,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

- Astoria, NY, USA

problem #156

Oct 072023

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.

- Buckhead, GA, USA

problem #155

Aug 262023

Grand Cherokee

  • miles
While returning home from vacation, the high pressure fuel pump on my vehicle failed. This happened while in heavy traffic traveling 70mph on I-95. This incident left myself, my husband, and my four month old infant at the time stranded on the I-95 shoulder in 90 degree heat for three hours. My husband was barely able to maneuver the vehicle to the shoulder after all power was lost and the car was billowing smoke. The problem was confirmed by the dealer. The dealer inspected and replaced the high pressure fuel pump and other fuel system components four months later but failed to inspect other engine components for damage related to the high pressure fuel pump failing. Because of the lack of thorough inspection, when the service person at the dealer started the engine again, the engine completely failed. The dealer and Jeep are refusing to honor the recall and repair my engine due to a recalled item failing. Prior to the high pressure fuel pump imploding and ripping shrapnel through the entire fuel system and engine, a yellow check engine light came on. While trying to find a safe place to pull over while traveling 70mph in heavy traffic on I-95, diesel began pouring out of the bottom of the vehicle, smoke started billowing out of the engine, a handful of warning lights flashed across the screen, and all power was lost to the car. This happened in less than approximately 5mins/10miles from the yellow check engine light initially appearing. Prior to this incident, there were no sounds or warning signs that there was something internally wrong with the engine.

- Swansboro, NC, USA

problem #154

Nov 152023

Grand Cherokee 6-cyl

  • 74,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after a visual inspection of the vehicle, he observed an excessive amount of oil leaking from an unknown location. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine mount insulator. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000. The contact found an oil leak underneath of the vehicle. The contact took the vehicle to the dealer and they replaced the engine mount insulator.

- Columbus, OH, USA

problem #153

Jun 092022

Grand Cherokee

  • 116,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. While attempting to accelerate, the vehicle was jerking and hesitating before returning to normal operation. The approximate failure mileage was 116,000. VIN tool confirms parts not available.

- Stratford, CT, USA

problem #152

Jun 092022

Grand Cherokee

  • miles
One of the recalls for this vehicle, 22V-406 has been open for 17 months with no fix available from the manufacturer. This is an unacceptable time to wait for a fix to a problem that could result in a vehicle crash. The NHTSA needs to hold the manufacturer accountable for this unacceptable risk to public safety.

- Vancouver, WA, USA

problem #151

Oct 122023

Grand Cherokee

  • 109,939 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact stated that the failure was persistent. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idling. The vehicle was taken to an independent mechanic, where the diagnostics codes: P200A, P2D2D and P2D2F were retrieved, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact the earliest available appointment was on December 7, 2023. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 109,939. VIN tool confirms parts not available.

- Albuquerque, NM, USA

problem #150

May 142015

Grand Cherokee

  • 67,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact noticed that the vehicle was hesitant to move and the accelerator pedal was able to be pushed all the way to the floorboard. No warning light was illuminated The vehicle was taken to a dealer to be diagnosed. The vehicle had been diagnosed by a dealer however, the mechanic was not able to pinpoint the failure. A week later the same problem reoccurred. The contact also stated that when the contact was reversing the vehicle had taken off and crashed into someone else vehicle. The air bag did not deploy. The speed at the time of the crash was unknown. The vehicle did not have to be towed. The service external throttle control warning light was illuminated. A police report was not filled. The driver had gotten injured. There were no other people's injuries. The driver sustained an injury on her right shoulder. The contact had taken medicine for her injury. The manufacturer was made aware of the failure and advised that they would investigate the issue. The failure mileage was approximately 67,000. No VIN Provided.

- King, NC, USA

problem #149

Mar 232023

Grand Cherokee

  • 140,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), and the VIN was included. The manufacturer was notified of the failure but offered no assistance. The contact was informed that parts for the recall repair were not yet available and that the failure was not related to the recall. The failure mileage was 140,000.

- Ipswich, MA, USA

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