Service shifter light came on while driving, had it towed to the dealership, 5 days later they said nothing is wrong with it so I took it home. A week later, service shifter light came back on while I was driving on a side street, all the lights on the dash came on, unable to control anything, lost steering, then vehicle shut off in the middle of the road. Tried to turn the vehicle back on to no luck, sat waiting, then after 15 mins the accessory engine came on, lights flashing, windshield wipers going and the message "do not park until safe at your destination." Took the Jeep straight to the dealership, dealer plugs it is 70+ miscommunication errors pull up. Dealer calls me 3 days later to come get my Jeep and says nothing is wrong with it and they cannot diagnose it unless they see it in the act. I refuse to go pick it up as there is something wrong and I am not driving it with my 9month old.

- Virginia Beach, VA, USA

My wife and I own this car, which is titled to her. Today I took it to a Jeep dealer for standard, 60,000 mile maintenance. The dealer discovered that my radiator was leaking. I replaced it at a cost of $1,026.97. The dealer is rochester hills Chrysler, Jeep and Dodge in rochester hills, mi.

- Rochester Hills, MI, USA

While driving down the freeway my engine shut itself off and went into neutral. I noticed a lot of smoke/steam coming out of the back of my car. I pulled my car over to the shoulder and stopped it. I opened the hood to see if I could see what the issue was but was unable to immediately see the issue. There was a lot of steam/smoke coming out of the hood. I got back in my car to call aaa for a tow and while on the phone I noticed an orange glow from the engine compartment. I immediately hung up and called 911. Then got all my belongings out of the car and at this point the fire had engulfed the front of the car. Chp and fire department showed up. The car is a total loss.

- Newport Beach, CA, USA

The car refuses to start. It won't turnover. It is completely silent. The push start will not work.

- Humble, TX, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called fair oaks chantilly Chrysler Jeep Dodge Ram (4170 auto park cir, chantilly, va 20151; (703) 961-9900) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gainesville, VA, USA

This 2015 Jeep Grand Cherokee ecodiesel has an open recall for the egr system (recall W79). On December 29, 2020, the malfunction indicator light came on. I called the dealer (turnersville Jeep) for an appointment on Monday, January 4, 2021. The first available appointment was on Tuesday, January 12 2021. This dealer kept the vehicle until Friday, January 15. This dealer declined to repair the egr system under the W79 recall, but did replace all fuel injectors and the fuel tubes after finding the fuel injectors restricted. This dealer then cleared the dtc P026C-00 and performed a stationary regeneration. I picked the vehicle up at 5:15 pm on Friday, January 15, 2021 and proceeded to road test the vehicle. After about 75 miles of driving, I suffered a exteme and sudden loss of power at approximately 7:30 pm; the dash indicators included the malfunction indicator lamp, an error regarding the throttle body, and an error that the oil pressure was low. As I coasted to a stop, smoke began to rapidly pour from the hood cover and began to enter the cabin through the HVAC vents. I vacated the vehicle immediately and under some duress. The smoke continued to billow from the engine area of the vehicle and I could see it continue to enter the cabin. At approximately 9:00 pm on January 15, the vehicle was delivered by flatbed to pellegrino Jeep. I spoke with the pellegrino Jeep service department on Saturday, January 16, 2021, but they were unable to provide a commitment to examine the vehicle. I opened case #78239258 with fca (Jeep) us llc customer service. As of January 20 at 11:30 am, I do not have feedback on this case. The dealer has also provided no commitment to examine the vehicle. I believe this vehicle suffered a failure due to the inability of fca and it's dealers to remediate recall W79.

- Sicklerville, NJ, USA

2015 Grand Cherokee. Consumer writes in regards egr system safety recall. The consumer stated the vehicle was sold with an open recall that had no available remedy. The vehicle is not being used.

- Quincy, WA, USA

I have been alerted to two (2) safety recalls which may lead to bodily harm or even death. The manufacturer states that "the remedy for this condition is not yet available". so, each time I use this vehicle, I am exposing myself and any passengers to potentially grave danger. This is unacceptable. The manufacturer must be given a finite time period to either remedy the problem or repurchase the vehicle, from the legal owner. Recalls as follows: Aug 13,2020 manufacturer recall numberw58 NHTSA recall number20V-475 recall statusrecall incomplete, remedy not yet available Nov 12,2020 manufacturer recall numberw79 NHTSA recall number20V-699 recall statusrecall incomplete, remedy not yet available

- Waynesville, NC, USA

Driving down road the vehicle lost power and the vehicle stalled customer stated the heater light came on also, customer states the ac wasnt working at the same time vehicle towed home. Tried to add water the to vehicle put noticed it was leaking customer had vehicle towed to dealership tech perform diag and inspection found coolant leak coming from heater hose also perform block test fail rec. Teardown cyl heads for inspection

- Perris, CA, USA

I was traveling at a 60mph speed on a highway when I noticed that my oil temp light came on and read 285 degrees in my options list yet the stationary oil temp read in the middle. I pulled over, let the engine cool, checked the oil and coolant (all fine). After 45 minutes, it cooled to about 130 degrees, so I continued on. I drove about a mile when it heated back up again, the Jeep jerked, smoke started to come out of the engine, and it turned off. I luckily was able to turn into a parking lot before it died. Since I was out of state traveling and it was late in the evening, I needed to find a place to stay if my Jeep would start (it did). I found a hotel 3 miles away from my location. The engine had cooled, I had opened the hood and saw no damage. I drove 35mph for the 3 miles as I watched the oil temp climb. I made it to the hotel, was parking when the cabin filled with smoke. I opened the windows, shut off the Jeep and got out. I did see flames come out of the hood and something on fire fell from under the engine area. I called 911. Something in the engine compartment actually put the fire out before the fire department arrived. They still proceeded to douse the engine and disconnect the battery. I then found out there was a recall (W79) on the 2015 ecodiesel Jeep Grand Cherokee for the (erg) exhaust gas recirculation coolers that are susceptible to thermal fatigue. This can cause the cooler to crack, allow preheated, vaporized coolant to interact with other hydrocarbons and air in the system that may lead to a vehicle fire. This recall was not scheduled to officially be released until December 31, 2020. 20 days after my Jeep fire.

- Robersonville, NC, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 20V699000 (engine and engine cooling) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer mullahey Chrysler Dodge Jeep Ram (740 buena fortuna circle, atascadero, ca 93422) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated while driving at various speeds, the service shifter warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the thermal fracture needed to be replaced. The vehicle was not repaired. The failure recurred. VIN tool confirms parts not available. The failure mileage was approximately 56,700.

- Atascadero, CA, USA

I have a diesel engine which has a very obvious lag in getting power to the transmission. This is getting worse and affects my ability to enter in to traffic safely.even if I have allowed for safe distance to merge into a lane I never know if my car will speed up quickly enough so as to not get hit

- Farmington, NM, USA

I am having constant valve tapping in my engine. It doesn't matter if its cold or warm, it taps continuously. I have 114,000 miles on my vehicle, but have kept up on all vehicle maintenance including the required synthetic oil changes. I still have the original brakes on my Jeep, so it's not driven hard. I just don't think there should be tapping with a vehicle with this amount of mileage.

- Daisytown, PA, USA

Received a recall 1 month go but the dealer cannot repair-no parts!! recall W58 "a loss of motive power can result in a vehicle crash without prior warning" now I am frightened to drive to work but no way to get it repaired"?"

- Bigfork, MT, USA

The firewall inside engine compartment has heat damage from excessive heat coming from engine area near turbo. It appears there may have been fire. Potential fire hazard. Dealer wants to charge me to diagnose and engine is still under warranty. I called fca customer care and they said there is nothing they can do about dealer charge never thought it is warranty item. The consumer provided photos.

- Flagstaff, AZ, USA

I got a service engine soon light. When I took it to the dealer they said it was purge valve on the evaporator system. I encounter the same problem on my 2014 Dodge durango at the same mileage. I think Chrysler has a systemic problem with this part of their emission system.

- Lakeland, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 60 mph, with her children in the vehicle, the vehicle stopped communicating with the engine and no RPM. The accelerator pedal was depressed however, the vehicle failed to respond. The check engine warning light illuminated. The instrument panel remained illuminated. The vehicle was coasted to the side of the road, where the vehicle was shutoff and restarted after two attempts. The vehicle was taken to the empire Chrysler Jeep Dodge Ram of West islip located at 555 sunrise hwy, West islip, NY 11795, where a diagnostic test, and a road test were performed however, the technician was unable to duplicate the failure. The contact was informed that there was nothing wrong with the vehicle. The contact stated that she felt unsafe driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

- Lindenhurst, NY, USA

Driving home from work engine lost power smoked a little then burst into flames on a city street 3:45pm.

- Baltimore, MD, USA

While in motion in highway speeds my Jeep Grand Cherokee 2015 began to stall and suddenly turned off. The truck would not acclerate once I turned it on and I couldn't change gears. As this occured I began to lose control and nearly crashed into traffic. This is not the first incident as this has occured severaal times each resulting in near fatal collisions. I have reached out several time to the Jeep dealers who have already fixed the so called problem 3 times and keep telling me there is nothing wrong with the truck.

- Los Angeles, CA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle would not immediately start, and the start button had to be pushed several times. Additionally, the vehicle would stall while driving and backfire. The vehicle was taken to the local dealer whitten brothers Chrysler located at 10701 midlothian turnpike, richmond, va 23235, who was unable to diagnose the cause of the failures. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.

- Midlothian, VA, USA