The contact owns a 2015 Jeep Grand Cherokee. While stopped or in park, the vehicle's gear jumped into reverse and rolled into the water. The contact was able to stop the vehicle by depressing the brake pedal. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 16V240000 (power train). The failure mileage was 14,000.

- Loami, IL, USA

The problem is with the transmission electronic shift lever on the Jeep Grand Cherokee 2015. Chrysler Jeep know about the problem and there is a recall. This is the same vehicle that recently made world press when the 2015 Jeep rolled back and killed the famous movie actor in California. On two separate times, when we put the car into park, the shifter slips out of park and goes into neutral and rolls. During one of the occasions the Jeep came out of park and rolled and hit our garage. There was no major damage and fortunately no one was injured or killed, but it did crack the bumper and pushed it up. And although Jeep stated in their recall notice that they intend to repair the vehicle free of charge, they have refused to assume any responsibility for the accident and yet they have contacted me a number of times to make sure I take my vehicle in to get the recall repaired. Fiat Chrysler automobiles has been incompetent and unethical in handling this problem. In my opinion, fca is more concerned with covering up the problem and the accidents that have occurred then taking responsibility for their faulty parts and construction.

- Stevens Point, WI, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving approximately 18 mph, the vehicle hesitated and the engine revved without warning. The vehicle was taken to a local dealer who diagnosed and replaced the transmission and computer. The failure recurred and the vehicle was taken back to the dealer. The technician diagnosed and replaced the valve body. The failure recurred four times the manufacturer was made aware of the failure and assured the contact that the failure was covered by the warranty. The manufacturer referred the contact back to the dealer for more detailed diagnostic testing. The vehicle was not repaired. The failure mileage was 1,055...updated 11/21/16

- Powell, OH, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While the vehicle was parked, the contact believed that the vehicle accelerated forward without warning. The contact lost consciousness temporarily. When the contact regained consciousness, he was outside the vehicle and his left foot was under the front driver side tire. The contact was unsure of the events that occurred. The contact received injuries to the ribs, leg, foot, ankle, and knee, which required medical attention. The vehicle was towed. A police report was not filed. The vehicle was not repaired. The approximate failure mileage was 900. Parts distribution disconnect. Updated 09/22/16

- Des Plaines, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Rocky Mount, VA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train). The vehicle was taken to the dealer, but the technician stated that the vehicle was not repaired due to a technical issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- West Minster, CO, USA

I backed up to a parking stall and shifted transmission in what I thought was park. But the transmission was still in reverse. When I was exiting the car, it started to move backwards. I hit the brake pedal, but the car hit a post. There was some damage to the rear bumper.

- Carpentersville, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 35 mph, the vehicle independently engaged the sport feature and revved rapidly. The vehicle accelerated rapidly as if it were in overdrive. The failure recurred intermittently. The vehicle was taken to the dealer where it could not be diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70.....updated 08/29/16 updated 08/30/16.

- Clayton, NC, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked in the driveway, it rolled backwards. The failure recurred twice. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 6,290. Parts distribution disconnect.

- Staten Island, NY, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving at any speed, the gear shifter downshifted by itself without warning. The vehicle was pulled over and the engine was restarted. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 10,000.

- Townsend, GA, USA

In addition to the unsafe electronic gear shifter, which has no actual fix, this care has had repeated problems with stagnation in shifting gears and is very rough and unpredictable in its shift pattern and engine RPM. We had this car in once already for this issue and after a "software" update the shifting problems have worsened. Very unhappy with the safety implications of this entire transmission and shifting system.

- West Des Moines, IA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the gear shifter stick was placed in the park position, the vehicle rolled away. The failure recurred intermittently. The contact received a notification of NHTSA campaign number: 16V240000 (power train) however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 17,000. Parts distribution disconnect.

- Lincoln Park, NJ, USA

Shift lever design does not properly allow selection of gears, I.e. park vs. Reverse vs. Drive. Have experienced situations where improper gear was selected, leading to unanticipated vehicle movement. Vehicle has been inadvertently in reverse, when thought to be in park, button was pushed to stop engine, but kept on running; started to exit and vehicle almost crashed into garage door. Indicator lights are not always visible due to steering wheel, blocking view of dash, and/or bright ambient light. Problem of gear selection is especially critical when maneuvering a travel trailer, as this vehicle is occasionally used for towing, and hitching and/or parking of trailer is a back and forth process. Have recall notice (no. 16V-240), but supposedly the fix is not yet available. News reports indicate that solution will be to add audible warnings? that doesn't fix the problem; better be loud and distinctive, like "hey stupid, you're not in park!". solution should be to return to a traditional mechanical shifter with definite positions for each gear. Current arrangement is too much like push buttons or touch screen.

- Gouldsboro, PA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was in park, it began to reverse without warning. The failure recurred. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 16V240000 (power train). The approximate failure mileage was 523.

- Huntington Beach, CA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle was taken in for recall repairs associated with NHTSA campaign number: 16V240000 (power train); however, the safety remedy was not completed. The contact was informed by the dealer that the component for the recall was not going to be repaired, and they would repair the vehicle to disable starting if there were any doors ajar. The contact did not feel safe driving the vehicle. The manufacturer was notified of the failure and no further repairs were made. The failure mileage was 21,434.

- Alexandria, VA, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 10 mph, the vehicle shifted into a lower gear independently. The failure was intermittent. The vehicle was taken to be diagnosed, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 13,600. Updated 09/22/16

- Gilbert, AZ, USA

The contact owns a 2015 Jeep Grand Cherokee. When the contact parked and exited the vehicle, it rolled forward over the contact's left foot. The contact was driven to the hospital with a fractured foot and stayed there overnight. The contact received a recall notice regarding the shifter not engaging in gear and to be careful while parking. The vehicle was not repaired. The manufacturer was notified. The NHTSA campaign number was unknown. The approximate failure mileage was 6,200.

- Ft Kent, ME, USA

The design of the automatic transmission gear shifter can lead to incorrect gear selection. Many times I have switched from D to R only to be stuck in neutral or gone all the way to P. vice versa, on switching from P to D the car may go to N because the joystick was not held quite long enough. The "notches" that indicate the gear selection via tactile feedback to the driver are very subtle and can be easily misinterpreted or miscounted.

- Houston, TX, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the gear shift button failed to place the vehicle completely into the park position. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train), but the part was unavailable for a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was not available. Parts distribution disconnect.

- El Dorado Hills, CA, USA