The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, it began to roll away. The rear passenger side wheels rolled over the contact's legs. Medical attention was required. There were no warning indicators illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V240000 (power train). The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

- Oxford, PA, USA

The contact owns a 2015 Jeep Grand Cherokee. After shifting the gear to reverse or drive, the gear shifted to park independently. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

- Pflugerville, TX, USA

The contact owns a 2015 Jeep Grand Cherokee. After pulling the vehicle into a parking space, the vehicle inadvertently shifted into drive and crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to a dealer, but was not diagnosed or repaired. The vehicle was serviced per NHTSA campaign number: 16V240000 (power train), but the failure recurred. The manufacturer was not notified. The approximate failure mileage was 13,200. The VIN was not available.

- Murrieta, CA, USA

Transmission jerks between gears 1 2 and 3. engine revs without delivering power at times of rapid acceleration. Car moves 2 to 3 inches when placed in park, these problems all still persist even after software patches were installed on recall

- Niskayuna, NY, USA

My wife came home from store and put her in park, sat in the car while making a oil change appointment. Exited car came in the car for 5 minutes, my daughter had went outside 6 minutes later and opened her own car door my wife's car had began to roll crushing her car door backwards. My daughter had to crawl through her own car to get into the Grand Cherokee to re put it in park, causing 1000S in damage.

- Greeley, CO, USA

Received a recall for the transmission on my Grand Cherokee took it to the dealer for recall but work was not done called dealer and Jeep chysler to complain but all I get is a run around I will not bring it back to herb chambers in danvers MA they don't care if the car is unsafe to drive they got you to buy this garbage they got there money was told to take it some where else they would no take a look at the car and I cant bring it back anywhere else till a regional mgt approves it. The vehicle is unsafe to drive

- Lowell, MA, USA

NHTSA id number: 10894308 this same issue happened to our 2015 Grand Cherokee after the software safety recall of the transmission control lever. Proceeding in drive on a highway, the lever was gently brushed - not hit hard - and the transmission went into neutral. The thumb button was not depressed. This is a significant safety issue, and we did not experience it prior to the software update. It has now been replicated several times, and a video can be provided if necessary.

- Mclean, VA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact had not experienced any failures before the dealer completed a software update per NHTSA campaign number: 16V240000 (power train). While the vehicle was parked, the gear shifted out of position. The vehicle lunged forward at a high rate of speed and crashed into a wooden structure. There were no injuries and a police report was not filed. The contact was able to re-enter the vehicle to ensure the vehicle was placed in park. The dealer was unable to replicate and diagnose the failure. The vehicle was not repaired, but the structural damages were to be addressed by the insurance company. The VIN was not included in NHTSA campaign number: 16V240000 (power train). The contact was unable to determine when the failure would recur. The manufacturer provided no solution. The VIN was invalid. The failure mileage was not available. Updated 11/17/16

- Coshocton, OH, USA

The contact owns a 2015 Jeep Grand Cherokee. While the contact's vehicle was parked, it independently switched into reverse and crashed into another vehicle. The failure occurred without warning. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was at the dealer where the failure occurred. The VIN was included in NHTSA campaign number: 16V240000 (power train), but had not been diagnosed because the dealer refused to remedy the vehicle. The manufacturer was notified of the failure. The failure mileage was 6,245.

- West Haverstraw, NY, USA

I currently lease a 2015 Jeep Grand Cherokee ltd. While driving at 65mph the car downshifted without any input from driver nearly causing a collision. In a separate incident, car traveling about 65mph car upshifted independently while in drive gear. Car finally stopped safely, restarted and was normal. Another incident, car had been parked with engine off for more than 20 minutes in parking place. Vehicle put into reverse, showing on instrument panel, gear shift, and backup remote camera. When accelerator pressed while in reverse, vehicle shot forward nearly hitting brick wall. Vehicle shifting is slow to react when stopped and then put in reverse and then drive when parking, merging into traffic, etc. Recall 16V240000 was installed immediately upon complaint to dealer. Vehicle still shifts roughly while in motion. Contacted Chrysler and dealer about dangerous conditions to no avail. Dealer cannot help without approval of Chrysler capital :leasing to change out vehicle! I could not live with myself if vehicle should act on its own and kill or hurt someone else! I have never had an accident in more than 50 years of driving and have driven and owned more than 10 different makes of vehicles, including 5 Jeep Grand Cherokee. Jeep's brand has been damaged irreparably when a vehicle's manufacturer refuses to take a dangerous vehicle off the road after multiple recalls for the same model and others in its model line! it is also noted that the first 11 digits of the VIN (with similar problems are within one number of mine), appears on this website! when first speaking with fca employees, the onus was put on the operator, not the vehicle! fca needs to be accountable for their own products! fca refused additional help because vehicle wasn't taken to dealer enough times! issues do not show on diagnostics. Vehicle mileage approx. 3600 at time of incidents.

- Vernon, CT, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 60 mph, the vehicle independently shifted into neutral when the gear shifter stick was in drive position. In addition, the vehicle dropped down in gears independently without warning, which caused the vehicle to slow down abruptly. The failure recurred whenever the vehicle was operated. The contact stated that the VIN was included in NHTSA campaign number: 16V240000 (power train) and referenced the recall to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 300.

- De Soto, MO, USA

While driving, the gear shift control mechanism will shift into neutral when inadvertently bumped. This has occurred on a few occasions while I was reaching across to the glove compartment, passenger seat, radio, or phone charger console area. All of these areas are near, or in line with, the gear shift control which is located in the middle of the car below the arm rest on the driver's right hand side. Twice this has occurred on the highway when I was reaching for change for a toll. Per the design (according to my dealer's customer service representative), the gear shift button doesn't require it to be pushed in when shifting from drive to neutral. So, when/if I lightly bump it (as I have without realizing it), it will simply & quietly shift from drive into neutral. It is a design flaw that is very dangerous. The button on the gear shift lever should require the driver to press it for any shift changes. The customer service agent at the dealership told me all the Jeep gear shifts were designed this way. I asked him if I should file a complaint with Jeep Chrysler and he told me if I wanted to I could but... then he just shrugged his shoulders. So, rather than taking the chance of being ignored I felt it was important file a complaint with the NHTSA before someone gets injured or killed.

- Newport, NH, USA

Vehicle was being parked in my garage moving slowly forward with no application of throttle and began to suddenly accelerate. Standing on the brake would not fully hold it and it went into rear wall.

- Loudon, TN, USA

The contact owns a 2015 Jeep Grand Cherokee. Whenever the engine was turned off or if the doors were open in any gear selection except for park, the gear shifter would shift independently into the park position. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The vehicle was previously repaired per NHTSA campaign number: 16V240000 (power train). The failure mileage was 8,500.

- Old Bridge, NH, USA

I wanted to let you know that the recall fix on the 2015 Jeep Cherokee for the transmission problem (difficulty getting the car into park, going into reverse instead) is still occurring after the 'recall repair' by Chrysler. I have owned a 2015 Jeep Cherokee summit since December 2014. There is a change to the shifting mechanism with the recall repair, however, problems still exist in getting the car into park. I still have to be extremely careful and double check to make sure that the car is in park and not reverse when I attempt to exit the car. The shift to park should be easy and the casual driver (renter/ borrower/ young adult driver) of this type of vehicle is in danger of a life threatening incidence if they are not adequately trained on how to effectively place the car in park. It just does not operate safely and requires too much attention to execute, what should be, a simple driver function. After the recall repair, I am still experiencing incidences where the car will roll in reverse when I think it should be in park. Please, please, please address this again with Chrysler and require them to provide a permanent fix to this severe and dangerous issue.

- Nicholasville, KY, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was being parked, the vehicle began to roll forward and crashed into a big boulder and shrub. There were no injuries and a police report was not filed. In addition, the vehicle was towed to a tow yard and began to roll forward off the tow truck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

- Laurel, MT, USA

Two weeks ago, the Jeep dealer completed the automatic transmission recall which insures the transmission is in park when a driver door is opened. However, the problem of knowing what gear the Jeep is in remains.. since the recall was installed, there have been two instances where I thought the Jeep was placed in one gear but actually was in a different gear. Once, I thought I had shifted the Jeep into park but it was in reverse. A 2nd time I thought I was in drive but actually was in neutral. The safety issue remains that if a driver is mildly distracted after thinking he/she has switched the transmission into park; but actually the transmission is in reverse, the Jeep could back over a person or hit something behind it.

- Scottsdale, AZ, USA

Had S27 transmission shifter software fix applied. Asked dealer what happens when driver's door is opened at cruising speed (or door closed switch fails while driving). Will transmission automatically shift to park - destroying the transmission and possibly injuring someone" what specific conditions must be met for transmission to automatically shift to park" dealer does not know. Called Chrysler - they don't know. Dealer did not provide new user manual pages as indicated by the recall letter - perhaps this information is in these pages.

- Boca Raton, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving from a complete stop, the transmission independently shifted into the park position. The vehicle was restarted and it functioned as normal. The failure occurred only after the vehicle was serviced under NHTSA campaign number: 16V240000 (power train). The contact mentioned that the recall remedy was insufficient and scheduled an appointment with the dealer for the vehicle to be diagnosed and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,200.

- West Orange, NJ, USA

Jeep sent out a safety recall months ago about the transmission sticking in first gear. Very dangerous when pulling into traffic. Two different dealers say no parts available to repair. I would sell it because of this problem, but can't honestly sell it with problem. Twice they claim to have fixed it with "software". both times care was still under manufacturer's warranty I have owned over 40 vehicles, and this is the worst service I have ever seen bar none. I don't think Jeep has even designed a fix yet.

- Bennettsville, SC, USA